Quest Diagnostics

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Quest Diagnostics Incorporated is an American clinical laboratory. A Fortune 500 company, Quest operates in the United States, Puerto Rico, Mexico, and Brazil.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> Quest also maintains collaborative agreements with various hospitals and clinics across the globe.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

As of 2020, the company had approximately 48,000 employees, and it generated more than $7.7 billion in revenue in 2019.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref><ref name="Reading Eagle 2020">Template:Cite news</ref> The company offers access to diagnostic testing services for cancer, cardiovascular disease, infectious disease, neurological disorders, COVID-19, and employment and court-ordered drug testing.<ref name=2015AnnualReport>Template:Cite news</ref>

History

File:Counter space at Quest Diagnostics in Franconia.jpg

Interior of a Patient Service Center in Franconia, Virginia

1960–1995

Originally founded as Metropolitan Pathology Laboratory, Inc. in 1967 by Paul A. Brown, MD, the clinical laboratory underwent a variety of name changes.<ref>Template:Cite news</ref> In 1969, the company's name changed to MetPath, Inc.<ref>Template:Cite news</ref> with headquarters in Teaneck, New Jersey. By 1982, MetPath was acquired by what was then known as Corning Glass Works<ref>Template:Cite news</ref> and was subsequently renamed Corning Clinical Laboratories.<ref name=":0">{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

1996–2000

On December 31, 1996, Quest Diagnostics became an independent company as a spin-off from Corning.<ref name=":0" /><ref>Template:Cite news</ref> Kenneth W. Freeman was appointed as CEO during this transition.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref><ref>Template:Cite news</ref> Over the next year, Quest acquired a clinical laboratory division of Branford, Connecticut–based Diagnostic Medical Laboratory, Inc. (DML).<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> Two years later in 1999, Quest added SmithKline Beecham Clinical Laboratories to their subsidiaries;<ref>Template:Cite news</ref><ref>Template:Cite news</ref> which includes a joint venture ownership with CompuNet Clinical Laboratory.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> The purchase of SmithKline Beecham also included the lab's medical sample transport airline Template:Airline codes originally founded in 1988.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In 1997, Quest and Banner Health formed a joint venture creating the Arizona based Sonora Quest laboratory, a business unit of Laboratory Sciences of Arizona.<Ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> This entity represents the operations of Quest Diagnostics in the Arizona regional market.

2001–2015

File:Steve Rusckowski at the World Economic Forum.jpg

Steve Rusckowski, the chairman, president, and CEO of Quest Diagnostics at the World Economic Forum in 2017

From May 2004 to April 2012, Surya Mohapatra served as the company's President and CEO. In 2007 Quest acquired diagnostic testing equipment company AmeriPath.<ref name="Reuters">{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> In response to Mohapatra's resignation after eight years with Quest, former Philips Healthcare CEO Stephen Rusckowski was appointed.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> Under Rusckowski, Quest Diagnostics teamed up with central New England's largest health care system, UMass Memorial Health Care, to purchase its clinical outreach laboratory.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

2016–present

In 2016, Quest collaborated with Safeway to bring testing services to twelve of its stores in California, Maryland, Virginia, Texas and Colorado.<ref>Template:Cite news</ref>

By the end of 2017, Quest, in partnership with Walmart, incorporated laboratory testing in about 15 of their locations in Texas and Florida.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In May 2018, the company announced it will become an in-network laboratory provider to UnitedHealthcare starting in 2019, providing access to 48 million plan members.<ref>Template:Cite news</ref>

In September 2018, Quest moved its headquarters from Madison, where it was located since 2007, to Secaucus, New Jersey.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In November 2018, Quest launched QuestDirect, a consumer-initiated testing service that allows patients to order health and wellness lab testing from home.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref><ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In March 2020, the company launched a COVID-19 testing service.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> As of July 2020, Quest had performed more than 9.2 million COVID-19 molecular tests and 2.8 million serology tests.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In April 2024, Quest has added a new blood screening to their AD-Detect product line. This test will analyze the blood for a specific Alzheimer's protein, pTau-217.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In Febuaray 2025, Fresenius Medical Care announced via Helen Giza (CEO, Chair of the management board and acting CFO) that "under terms of a definitive acquisition agreement, Quest will acquire select assets of FME’s wholly owned Spectra Laboratories, a leading provider of renal-specific laboratory testing services in the U.S."

In addition, under a separate agreement, "Quest will provide comprehensive laboratory services related to end-stage kidney disease (ESKD) and specialized water testing for patients and providers served by dialysis centers operated by Fresenius Medical Care and its wholly owned and joint-venture partners in the United States."<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

Acquisitions

Date	Company	Business	Location	Value (USD)	References
Template:Dts	SmithKline Beecham Clinical Laboratories	Laboratory	USA	Template:Nts	<ref>Template:Cite news</ref>
Template:Dts	MedPlus, Inc. (Nasdaq: MEDP)	healthcare technology company	Ohio
Template:Dts	American Medical Laboratories, Inc. (AML) & LabPortal, Inc.	healthcare technology company	Virginia	Template:Nts
Template:Dts	Unilab Corporation (Nasdaq: ULAB)	healthcare technology company	California	Template:Nts
Template:Dts	LabOne, Inc. (Nasdaq: LABS)	Employer drug testing and paramedical testing division	Lenexa, Kansas	Template:Nts
Template:Dts	Focus Diagnostics, Inc.	Infectious and immunologic disease laboratory	Virginia	Template:Nts
Template:Dts	Hemocue	point-of-care diagnostic testing	Sweden
Template:Dts	AmeriPath (and subsidiary Specialty Laboratories)	cancer diagnostic testing
Template:Dts	Athena Diagnostics	cancer diagnostic testing			<ref>Template:Cite news</ref>
Template:Dts	Celera Corporation	NGS			<ref>Template:Cite press release</ref>
Template:Dts	Outreach for UMass Memorial Health	Laboratory	Massachusetts		<ref>Template:Cite news</ref>
Template:Dts	Solstas Lab Partners Group	Laboratory	North Carolina	Template:Nts	<ref>Template:Cite news</ref>
Template:Dts	Summit Health, Inc.				<ref>{{#invoke:citation/CS1|citation	CitationClass=web }}</ref>
Template:Dts	Barnabas Health	Laboratory operations	New Jersey		<ref>Template:Cite news</ref>
Template:Dts	Cleveland HeartLab	Laboratory			<ref>Template:Cite news</ref>
Template:Dts	Oxford Immunotec.	Laboratory			<ref>Template:Cite news</ref>
Template:Dts	Boyce & Bynum Pathology Laboratories	Laboratory			<ref>{{#invoke:citation/CS1|citation	CitationClass=web }}</ref>
Template:Dts	Outreach for Memorial Hermann Health System	Outreach Laboratory	Houston		<ref>{{#invoke:citation/CS1|citation	CitationClass=web }}</ref>
Template:Dts	Hackensack Meridian Health	Laboratory operations	New Jersey		<ref>Template:Cite news</ref>
2020	Blueprint Genetics	Genetic testing and Sequencing	Helsinki, Finland	citation	CitationClass=web }}</ref>	citation	CitationClass=web }}</ref>
Template:Dts	Outreach for Mercy	Outreach Laboratory	USA		<ref>Template:Cite news</ref>
Template:Dts	Outreach for NewYork-Presbyterian Hospital	Outreach Laboratory	New York		<ref>Template:Cite news</ref>
Template:Dts	Haystack Oncology	healthcare technology company	Hamburg		<ref>Template:Cite press release</ref>
Template:Dts	Outreach for Steward Health Care System	Outreach Laboratory	USA		<ref>Template:Cite news</ref>
2024	Lenco Diagnostic Laboratories	Laboratory	Brooklyn, New York		citation	CitationClass=web }}</ref>
Template:Dts	Spectra Laboratories	Laboratory	New Jersey		citation	CitationClass=web }}</ref>

Partnerships

• 2005: Forms a strategic alliance with Ciphergen Biosystems to commercialize novel proteomic tests.<ref>{{#invoke:citation/CS1|citation

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Controversies

Quest Diagnostics set a record in April 2009 when it paid $302 million to the government to settle a Medicare fraud case alleging the company sold faulty medical testing kits. It was the largest qui tam (whistleblower) settlement paid by a medical lab for manufacturing and distributing a faulty product.<ref>Template:Cite press release</ref> In May 2011, Quest paid $241 million to the state of California to settle a False Claims Act case that alleged the company had overcharged Medi-Cal, the state's Medicaid program, and provided illegal kickbacks as incentives for healthcare providers to use Quest labs.<ref>Template:Cite press release</ref>

In 2018, Quest Diagnostics was among a number of US based labs linked to inaccuracies of over 200 women's cervical smear tests for CervicalCheck, Ireland's national screening program.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> Audits of the testing performed by Quest (and another subcontractor Clinical Pathology Laboratories, Inc. of Austin Texas) showed a high rate of errors in analysis of samples which led to lawsuits<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> and a government inquiry. Quest and the Irish government continue to settle the resulting lawsuits.<ref>https://www.irishcentral.com/news/quest-diagnostics-cervical-cancer-scandal-lab-appeal. Template:Webarchive</ref><ref>Template:Cite news</ref>

On June 3, 2019, Quest announced that American Medical Collection Agency (AMCA), a billing collections service provider, had informed Quest Diagnostics that an unauthorized user had access to AMCA’s system containing personal information AMCA received from various entities, including from Quest.<ref>Template:Cite news</ref> AMCA provides billing collections services to Optum360, which in turn is a Quest contractor.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> AMCA later went bankrupt after the breach.<ref>Template:Cite news</ref>

External links

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