Open main menu
Home
Random
Recent changes
Special pages
Community portal
Preferences
About Wikipedia
Disclaimers
Incubator escapee wiki
Search
User menu
Talk
Dark mode
Contributions
Create account
Log in
Editing
Business process
(section)
Warning:
You are not logged in. Your IP address will be publicly visible if you make any edits. If you
log in
or
create an account
, your edits will be attributed to your username, along with other benefits.
Anti-spam check. Do
not
fill this in!
{{Distinguish|Business strategy}} {{short description|Systematic collection of tasks within a business}} {{Business administration}} A '''business process''', '''business method''', or '''business function''' is a collection of related, structured activities or [[Task (project management)|tasks]] performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers.<ref name="WeskeBusiness12">{{cite book |chapter-url=https://books.google.com/books?id=-D5tpT5Xz8oC&pg=PA5 |chapter=Chapter 1: Introduction |title=Business Process Management: Concepts, Languages, Architectures |author=Weske, M. |publisher=Springer Science & Business Media |pages=1β24 |year=2012 |isbn=9783642286162}}</ref><ref name="KirchmerHigh17">{{cite book |chapter-url=https://books.google.com/books?id=Nz1RDgAAQBAJ&pg=PA3 |chapter=Chapter 1: Business Process Management: What Is It and Why Do You Need It? |title=High Performance Through Business Process Management: Strategy Execution in a Digital World |author=Kirchmer, M. |publisher=Springer |pages=1β28 |year=2017 |isbn=9783319512594}}</ref><ref name="vonScheelPhase114">{{cite book |url=https://books.google.com/books?id=RT7LAwAAQBAJ&pg=PA1 |chapter=Phase 1: Process Concept Evolution |title=The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM |author=von Scheel, H. |author2=von Rosing, M. |author3=Fonseca, M.|display-authors=et al |editor1=von Rosing, M.|editor2=Scheer, A.-W.|editor3=von Scheel, H. |volume=1 |publisher=Morgan Kaufmann |year=2014 |pages=1β10 |isbn=9780128004722}}</ref> A business process may often be visualized (modeled) as a [[flowchart]] of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process.<ref name="KirchmerHigh17" /><ref name="vonScheelPhase114" /><ref name="ChenBusiness12">{{cite book |chapter-url=https://books.google.com/books?id=HX3gBwAAQBAJ&pg=PA198 |chapter=Chapter 8: BPR Methodologies: Methods and Tools |title=Business Process Engineering: Advancing the State of the Art |author=Chen, M. |editor1=Elzinga, D.J.|editor2=Gulledge, T.R.|editor3=Lee, C.-Y. |publisher=Springer Science & Business Media |pages=187β212 |year=2012 |isbn=9781461550914}}</ref><ref name="ChandBusiness12">{{cite book |chapter-url=https://books.google.com/books?id=6oVVBNemLRMC&pg=PA36 |chapter=Chapter 3: Business Process Modeling |title=Business Enterprise, Process, and Technology Management: Models and Applications |author1=Chand, D.R. |author2=Chircu, A.M. |editor1=Elzinga, D.J. |editor2=Gulledge, T.R. |editor3=Lee, C.-Y. |publisher=Springer Science & Business Media |pages=187β212 |year=2012 |isbn=9781466602502}}</ref> The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change.<ref name="WeskeBusiness12" /><ref name="KirchmerHigh17" /> Process-oriented organizations break down the barriers of structural departments and try to avoid [[functional silo]]s.<ref name="vonRosingProcess14">{{cite book |chapter-url=https://books.google.com/books?id=RT7LAwAAQBAJ&pg=PA162 |chapter=Process Tagging - A Process Classification and Categorization Concept |title=The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM |author1=von Rosing, M. |author2=Kemp, N. |author3=Hove, M. |author4=Ross, J.W. |editor1=von Rosing, M.|editor2=Scheer, A.-W.|editor3=von Scheel, H. |volume=1 |publisher=Morgan Kaufmann |year=2014 |pages=123β172 |isbn=9780128004722}}</ref>
Edit summary
(Briefly describe your changes)
By publishing changes, you agree to the
Terms of Use
, and you irrevocably agree to release your contribution under the
CC BY-SA 4.0 License
and the
GFDL
. You agree that a hyperlink or URL is sufficient attribution under the Creative Commons license.
Cancel
Editing help
(opens in new window)