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Responsibility assignment matrix
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{{Short description|Tool used for project and business process management}} {{TOC limit|2}} In business and [[project management]], a '''responsibility assignment matrix'''<ref name="pmbok">{{cite book |title=A Guide to the Project Management Body of Knowledge (PMBOK Guide) |publisher=[[Project Management Institute]] |year=2013 |page=262 |chapter=9.1.2.1 Organization Charts and Position Descriptions |edition=5th |isbn=978-1-935589-67-9}}</ref> ('''RAM'''), also known as '''RACI matrix'''<ref>{{cite book | last1= Jacka | first1 = Mike |last2= Keller |first2= Paulette |title= Business Process Mapping: Improving Customer Satisfaction | url= https://archive.org/details/businessprocessm00jack_829 | url-access= limited |publisher= [[John Wiley and Sons]] |year= 2009 |page= [https://archive.org/details/businessprocessm00jack_829/page/n272 257] |isbn= 978-0-470-44458-0}}</ref> ({{IPAc-en|Λ|r|eΙͺ|s|i}}; ''responsible'', ''accountable'', ''consulted'', and ''informed'')<ref name="slaguide">{{cite book|title=The Service Level Agreement SLA Guide - SLA Book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write Your SLA|last=Blokdijk|first=Gerard|publisher=Lulu|year=2008|isbn=978-1-921523-62-5|page=81}}</ref>{{sfn|Project Management Institute|2021|loc=Β§4.6.6 Focus on Value}} or '''linear responsibility chart'''<ref>{{cite book |last1= Cleland | first1 = David | last2= Ireland | first2= Lewis | title= Project management: strategic design and implementation |url= https://archive.org/details/globalprojectman00clel_0 |url-access= registration | publisher= [[McGraw-Hill Professional]] |year= 2006 |page= 234 |isbn= 0-07-147160-X}}</ref> ('''LRC'''), is a model that describes the participation by various [[role]]s in completing [[Task (project management)|task]]s or [[deliverable]]s{{sfn|Project Management Institute|2021|loc=Β§4.6.6 Focus on Value}} for a [[project]] or [[business process]]. The four key responsibilities most typically used being: ''responsible'', ''accountable'', ''consulted'', and ''informed''. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes.<ref name="babok">{{cite book |last= Brennan |first= Kevin |title= A Guide to the Business Analysis Body of Knowledge (BABOK Guide) | publisher = [[International Institute of Business Analysis]] |year= 2009 |page= 29 | isbn = 978-0-9811292-1-1}}</ref> There are a number of alternatives to the RACI model.
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