Editing Apple Store (section)

== Overview ==
[[File:Fifth Avenue - Apple Store exterior.jpg|thumb|[[Apple Fifth Avenue]], one of Apple's [[Flagship#Retailing|flagship]] stores in [[New York City]]]]
[[File:Apple Flagship Store at Westfield Valley Fair, San Jose, Silicon Valley 1628.jpg|thumb|right|Apple's flagship [[Silicon Valley]] store, at [[Westfield Valley Fair]] in [[San Jose, California|San Jose]], California]]
Many Apple Stores are located inside shopping malls, but Apple has several stand-alone flagship stores in high-profile locations, such as the one located in [[Grand Central Terminal]] in New York City.<ref name="MacRumors stores">{{cite web |date= |title=Apple Store |url=https://www.macrumors.com/roundup/apple-retail-stores/ |url-status=live |archive-url=https://web.archive.org/web/20160205204106/https://www.macrumors.com/roundup/apple-retail-stores/ |archive-date=February 5, 2016 |access-date=March 23, 2017 |website=[[MacRumors]]}}</ref> Several multi-level stores feature glass staircases,<ref>{{cite web |first=Matt |last=Weinberger |title=Apple spent $1 million on the stairs in the new San Francisco Apple Store |url=http://nordic.businessinsider.com/apple-store-san-francisco-1-million-stairs-2016-5 |website=[[Business Insider]] |publisher=[[Axel Springer SE]] |date=May 28, 2016 |access-date=March 23, 2017 |archive-date=March 24, 2017 |archive-url=https://web.archive.org/web/20170324084043/http://nordic.businessinsider.com/apple-store-san-francisco-1-million-stairs-2016-5 |url-status=live}}</ref><ref>{{cite web |first=David |last=Pierini |title=Step up to 10 incredible, Apple-worthy staircases |url=http://www.cultofmac.com/315853/10-staircases-that-are-steps-above-the-apple-store/ |website=Cult of Mac |date=March 17, 2015 |access-date=March 23, 2017 |archive-date=March 23, 2017 |archive-url=https://web.archive.org/web/20170323233652/http://www.cultofmac.com/315853/10-staircases-that-are-steps-above-the-apple-store/ |url-status=live}}</ref><ref>{{cite web |first=Jesus |last=Diaz |title=The Insanely Huge Glass Panels at the SoHo Apple Store In NY Are Stunning |url=https://gizmodo.com/5926851/the-impossibly-huge-glass-panel-at-the-soho-apple-store-in-ny-is-stunning |website=[[Gizmodo]] |date=July 18, 2012 |access-date=March 23, 2017 |archive-date=March 24, 2017 |archive-url=https://web.archive.org/web/20170324000015/http://gizmodo.com/5926851/the-impossibly-huge-glass-panel-at-the-soho-apple-store-in-ny-is-stunning |url-status=live}}</ref> and some also glass bridges.<ref>{{cite web |title=The Top Ten Awe-Inspiring Apple Stores in The World |url=https://www.igeeksblog.com/top-ten-awe-inspiring-apple-stores-in-the-world/ |website=iGeeksBlog |access-date=December 6, 2017 |archive-date=December 6, 2017 |archive-url=https://web.archive.org/web/20171206143515/https://www.igeeksblog.com/top-ten-awe-inspiring-apple-stores-in-the-world/ |url-status=live}}</ref> ''[[The New York Times]]'' wrote in 2011 that these features were part of then-CEO [[Steve Jobs]]' extensive attention to detail,<ref>{{cite news |first1=Miguel |last1=Helft |first2=Shan |last2=Carter |title=A Chief Executive's Attention to Detail, Noted in 313 Patents |url=https://www.nytimes.com/2011/08/26/technology/apple-patents-show-steve-jobss-attention-to-design.html |website=[[The New York Times]] |date=August 25, 2011 |access-date=March 23, 2017 |archive-date=December 7, 2016 |archive-url=https://web.archive.org/web/20161207233413/http://www.nytimes.com/2011/08/26/technology/apple-patents-show-steve-jobss-attention-to-design.html |url-status=live}}</ref> and Apple received a design patent in 2002 for its glass staircase design.<ref>{{cite web |first=Matthew |last=Panzarino |title=Apple out to patent curved glass panels used in Shanghai Retail Store |url=https://thenextweb.com/apple/2012/04/19/apple-out-to-patent-curved-glass-panels-used-in-shanghai-retail-store/ |website=The Next Web |date=April 19, 2012 |access-date=May 6, 2017 |archive-date=October 26, 2017 |archive-url=https://web.archive.org/web/20171026054352/https://thenextweb.com/apple/2012/04/19/apple-out-to-patent-curved-glass-panels-used-in-shanghai-retail-store/ |url-status=live}}</ref><ref>{{cite web |first=Rain |last=Noe |title=Apple Continues Pushing Boundaries of Glass for Architectural Applications |url=http://www.core77.com/posts/22944/apple-continues-pushing-boundaries-of-glass-for-architectural-applications-22944 |website=Core77 |date=July 17, 2012 |access-date=May 6, 2017 |archive-date=June 12, 2017 |archive-url=https://web.archive.org/web/20170612140742/http://www.core77.com/posts/22944/apple-continues-pushing-boundaries-of-glass-for-architectural-applications-22944 |url-status=live}}</ref><ref>{{cite web |title=United States Design Patent |url=http://pdf.ifoman.com.s3.amazonaws.com/staircase_page_patent_c.pdf |archive-url=https://web.archive.org/web/20140903070130/http://pdf.ifoman.com.s3.amazonaws.com/staircase_page_patent_c.pdf |website=ifo Apple Store |archive-date=September 3, 2014 |access-date=May 6, 2017}}</ref> Historically, Apple has partnered with architectural firm Bohlin Cywinski Jackson in designing and creating its original retail stores, and has in recent years partnered with architectural firm [[Foster and Partners|Foster + Partners]] in designing its newer stores, as well as its corporate Apple Park campus.<ref>{{cite web |first=Pilar |last=Viladas |title=How Bohlin Cywinski Jackson created the Apple retail experience |url=https://www.curbed.com/2016/9/12/12854540/apple-stores-architecture-foster-partners-bohlin-cywinski-jackson |website=[[Curbed]] |publisher=[[Vox Media]] |date=September 12, 2016 |access-date=December 6, 2017 |archive-date=December 6, 2017 |archive-url=https://web.archive.org/web/20171206155435/https://www.curbed.com/2016/9/12/12854540/apple-stores-architecture-foster-partners-bohlin-cywinski-jackson |url-status=live}}</ref>
[[File:Appleantara.jpg|thumb|Second Apple flagship store in [[Latin America]], [[Mexico City]]]]
[[File:Apple store shanghai (24513943492).jpg|thumb|Picture of the side of the Apple Store circling along the street in [[Pudong]], [[Shanghai]]]]
Apple has received numerous architectural awards for its store designs,<ref>{{cite web |first=Buster |last=Hein |title=Apple wins supreme engineering award for glass lantern store in Turkey |url=http://www.cultofmac.com/305967/apple-wins-supreme-engineering-award-glass-lantern-store-turkey/ |website=Cult of Mac |date=December 12, 2014 |access-date=May 6, 2017 |archive-date=April 2, 2017 |archive-url=https://web.archive.org/web/20170402091511/http://www.cultofmac.com/305967/apple-wins-supreme-engineering-award-glass-lantern-store-turkey/ |url-status=live}}</ref><ref>{{cite web |first=Mitchel |last=Broussard |title=Apple Receives Chairman's Award for Historic Architectural Preservation in NYC |url=https://www.macrumors.com/2016/02/03/apple-chairmans-award-architectural-preservation/ |website=[[MacRumors]] |date=February 3, 2016 |access-date=May 6, 2017 |archive-date=February 18, 2018 |archive-url=https://web.archive.org/web/20180218090325/https://www.macrumors.com/2016/02/03/apple-chairmans-award-architectural-preservation/ |url-status=live}}</ref> and its "iconic" glass cube, designed in part by [[Peter Bohlin]],<ref>{{cite web |first=Inga |last=Saffron |title=Old-school architect creates an iOpener |url=http://www.philly.com/inquirer/entertainment/20100322_Old-school_architect_creates_an_iOpener.html |archive-url=https://web.archive.org/web/20100324191844/http://www.philly.com/inquirer/entertainment/20100322_Old-school_architect_creates_an_iOpener.html |website=[[The Philadelphia Inquirer]] |publisher=[[Philadelphia Media Network]] |archive-date=March 24, 2010 |access-date=March 23, 2017}}</ref><ref>{{cite web |first=Nicole |last=Martinelli |title=Apple Cube Store Architect "Computer Illiterate" |url=http://www.cultofmac.com/34365/apple-cube-store-architect-computer-illiterate/ |website=Cult of Mac |date=March 22, 2010 |access-date=March 23, 2017 |archive-date=March 23, 2017 |archive-url=https://web.archive.org/web/20170323235711/http://www.cultofmac.com/34365/apple-cube-store-architect-computer-illiterate/ |url-status=live}}</ref> at Apple's [[Apple Fifth Avenue|Fifth Avenue store]] in [[New York City]], received a separate design patent in 2014.<ref>{{cite magazine |first=Jack |last=Linshi |title=Apple Wins Patent for Its Glass Cube Store Design |url=https://time.com/3207197/apple-patent-fifth-avenue-apple-store-glass-cube/ |magazine=[[Time (magazine)|Time]] |date=August 28, 2014 |access-date=May 6, 2017 |archive-date=September 10, 2016 |archive-url=https://web.archive.org/web/20160910031348/http://time.com/3207197/apple-patent-fifth-avenue-apple-store-glass-cube/ |url-status=live}}</ref><ref>{{cite web |first=Richard |last=Padilla |title=Apple Granted Patent for Fifth Avenue Glass Cube Store Design |url=https://www.macrumors.com/2014/08/28/apple-patent-fifth-avenue-glass-cube/ |website=[[MacRumors]] |date=August 28, 2014 |access-date=May 6, 2017 |archive-date=February 4, 2017 |archive-url=https://web.archive.org/web/20170204020332/https://www.macrumors.com/2014/08/28/apple-patent-fifth-avenue-glass-cube/ |url-status=live}}</ref><ref>{{cite web |first=Katie |last=Marsal |title=Apple wins patent for Steve Jobs-designed Fifth Ave glass cube |url=http://appleinsider.com/articles/14/08/28/apple-wins-patent-for-steve-jobs-designed-fifth-ave-glass-cube |website=AppleInsider |date=August 28, 2014 |access-date=May 6, 2017 |archive-date=June 24, 2017 |archive-url=https://web.archive.org/web/20170624093721/http://appleinsider.com/articles/14/08/28/apple-wins-patent-for-steve-jobs-designed-fifth-ave-glass-cube |url-status=live}}</ref>

[[Ron Johnson (businessman)|Ron Johnson]] held the position of Senior Vice President of Retail Operations from 2001 until November 1, 2011.<ref>{{cite web |first=Kelly |last=Hodgkins |title=Retail chief Ron Johnson leaves Apple for J.C. Penney |url=https://www.engadget.com/2011/06/14/retail-chief-ron-johnson-leaves-apple-for-j-c-penney/ |website=[[Engadget]] |publisher=[[AOL]] |date=June 14, 2011 |access-date=May 26, 2017 |archive-date=February 18, 2018 |archive-url=https://web.archive.org/web/20180218024124/https://www.engadget.com/2011/06/14/retail-chief-ron-johnson-leaves-apple-for-j-c-penney/ |url-status=live}}</ref><ref>{{cite web |first=Dan |last=Moren |title=Report: Apple retail chief Johnson to depart |url=http://www.macworld.com/article/1160520/apple_retail_chief_johnson_departing.html |website=[[Macworld]] |publisher=[[International Data Group]] |date=June 14, 2011 |access-date=May 26, 2017 |archive-date=June 22, 2017 |archive-url=https://web.archive.org/web/20170622115519/http://www.macworld.com/article/1160520/apple_retail_chief_johnson_departing.html |url-status=live}}</ref> During his tenure, it was reported that while Johnson was responsible for site selection, in-store service, and store layout, inventory was controlled by then-[[Chief operating officer|COO]] and now-CEO [[Tim Cook]], who has a background in [[supply chain management]].<ref>{{cite web |first=Adam |last=Lashinsky |title=How Apple Works: Inside the World's Biggest Startup |url=http://fortune.com/2011/08/25/how-apple-works-inside-the-worlds-biggest-startup/ |website=[[Fortune (magazine)|Fortune]] |publisher=[[Time Inc.]] |date=August 25, 2011 |access-date=May 26, 2017 |archive-date=May 25, 2017 |archive-url=https://web.archive.org/web/20170525083254/http://fortune.com/2011/08/25/how-apple-works-inside-the-worlds-biggest-startup/ |url-status=live}}</ref> In January 2012, Apple transferred retail leadership to [[John Browett]].<ref>{{cite web |title=John Browett Joins Apple as Senior Vice President of Retail |url=https://www.apple.com/uk/newsroom/2012/01/31John-Browett-Joins-Apple-as-Senior-Vice-President-of-Retail/ |website=Apple Newsroom |publisher=[[Apple Inc.]] |date=January 30, 2012 |access-date=May 26, 2017 |archive-date=February 18, 2018 |archive-url=https://web.archive.org/web/20180218024134/https://www.apple.com/uk/newsroom/2012/01/31John-Browett-Joins-Apple-as-Senior-Vice-President-of-Retail/ |url-status=live}}</ref> However, after attempts to cut costs, including reducing new hires and limiting staff hours, he was fired after six months, later telling a conference that he "just didn't fit with the way they ran the business".<ref>{{cite news |first=James |last=Titcomb |title=Why new Apple retail chief's British predecessor John Browett was fired |url=https://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10379517/Why-new-Apple-retail-chiefs-British-predecessor-John-Browett-was-fired.html |website=[[The Daily Telegraph]] |date=October 15, 2013 |access-date=May 26, 2017 |archive-date=December 24, 2016 |archive-url=https://web.archive.org/web/20161224181228/http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10379517/Why-new-Apple-retail-chiefs-British-predecessor-John-Browett-was-fired.html |url-status=live}}</ref><ref>{{cite web |first=Matt |last=Brian |title=Looking back: John Browett's turbulent six months in charge of Apple Retail |url=https://thenextweb.com/apple/2012/10/29/for-apples-browett-was-the-writing-on-the-wall/ |website=The Next Web |date=October 29, 2012 |access-date=May 26, 2017 |archive-date=September 12, 2016 |archive-url=https://web.archive.org/web/20160912191219/http://thenextweb.com/apple/2012/10/29/for-apples-browett-was-the-writing-on-the-wall/ |url-status=live}}</ref> In October 2013, Apple hired [[Angela Ahrendts]] from [[Burberry]].<ref>{{cite magazine |first=Charlotte |last=Alter |title=Apple Hires Burberry CEO |url=https://business.time.com/2013/10/15/apple-angela-ahrendts/ |magazine=[[Time (magazine)|Time]] |date=October 15, 2013 |access-date=May 26, 2017 |archive-date=October 26, 2016 |archive-url=https://web.archive.org/web/20161026232351/http://business.time.com/2013/10/15/apple-angela-ahrendts/ |url-status=live}}</ref><ref>{{cite web |first1=Brian X. |last1=Chen |first2=Mark |last2=Scott |title=Apple Hires Burberry Chief to Polish Image of Online Stores |url=https://www.nytimes.com/2013/10/16/technology/apple-hires-burberry-ceo-angela-ahrendts.html |website=[[The New York Times]] |date=October 15, 2013 |access-date=May 26, 2017 |archive-date=August 27, 2017 |archive-url=https://web.archive.org/web/20170827165054/http://www.nytimes.com/2013/10/16/technology/apple-hires-burberry-ceo-angela-ahrendts.html |url-status=live}}</ref><ref>{{cite web |first1=Sarah |last1=Butler |first2=Jennifer |last2=Rankin |first3=Juliette |last3=Garside |title=Angela Ahrendts leaves Burberry for new job at Apple |url=https://www.theguardian.com/business/2013/oct/15/burberry-angela-ahrendts-new-job-apple |website=[[The Guardian]] |date=October 15, 2013 |access-date=May 26, 2017 |archive-date=July 15, 2017 |archive-url=https://web.archive.org/web/20170715130609/https://www.theguardian.com/business/2013/oct/15/burberry-angela-ahrendts-new-job-apple |url-status=live}}</ref> When Ahrendts left in April 2019, [[Deirdre O'Brien|Deirdre O’Brien]] expanded from Worldwide Sales and Operations, to People, and currently, to People and Retail. In an interview with [[Funke Mediengruppe]] in May 2021 she commented, Apple is sticking to its plan to open more stores around the globe in the future, as reported by [[Bloomberg L.P.|''Bloomberg'']].<ref name=":0">{{Cite web|date=2021-05-30|title=Apple to Open More Stores Even as Pandemic Drives Online Sales|url=https://www.bloomberg.com/news/articles/2021-05-30/apple-to-open-more-stores-even-as-pandemic-drives-online-sales?srnd=prognosis|url-status=live|access-date=2021-06-03|website=Bloomberg.com|archive-url=https://web.archive.org/web/20210530185710/https://www.bloomberg.com/news/articles/2021-05-30/apple-to-open-more-stores-even-as-pandemic-drives-online-sales?srnd=prognosis |archive-date=May 30, 2021}}</ref> 

===Work environment===
[[File:Apple Store The Grove.jpg|thumb|The Apple Store at [[The Grove at Farmers Market|The Grove]] shopping center in [[Los Angeles]], California]]
{{See also|Apple worker organizations}}
Due to the popularity of the brand, applicants for jobs at Apple Stores are numerous, with many young workers applying.<ref name="retail army"/> The pace of work is high due to the popularity of the [[iPhone]] and [[iPad]].<ref name="retail army"/> Employees typically work for only a few years as career prospects are limited with no path of advancement other than limited retail management slots.<ref name="retail army">{{cite web |first=David |last=Segal |title=Apple's Retail Army, Long on Loyalty but Short on Pay |url=https://www.nytimes.com/2012/06/24/business/apple-store-workers-loyal-but-short-on-pay.html |website=[[The New York Times]] |date=June 23, 2012 |access-date=April 26, 2017 |archive-date=July 16, 2019 |archive-url=https://web.archive.org/web/20190716111205/https://www.nytimes.com/2012/06/24/business/apple-store-workers-loyal-but-short-on-pay.html |url-status=live}}</ref> Apple Store employees make above-average pay for retail employees and are offered benefits including [[401(k)]] plans, product discounts, and reduced price on [[employee stock option|stock]].<ref name="retail army"/> The retention rate for the technicians who staff the [[Genius Bar]] is more than 90%.<ref name="retail army"/><ref>{{cite web |first=Mark |last=Gurman |title=New York Times profiles Apple's retail operations and employees |url=https://9to5mac.com/2012/06/23/new-york-times-profiles-apples-retail-operations-and-employees/ |website=9to5Mac |date=June 23, 2012 |access-date=March 23, 2017 |archive-date=March 23, 2017 |archive-url=https://web.archive.org/web/20170323233907/https://9to5mac.com/2012/06/23/new-york-times-profiles-apples-retail-operations-and-employees/ |url-status=live}}</ref>
[[File:Applemorumbi.jpg|thumb|Brazil's second Apple Store in [[Morumbi Shopping]], [[São Paulo]]]]
A May 2016 ''[[Business Insider]]'' article featured a lengthy interview with an anonymous Apple Store retail worker in the United Kingdom, where the employee highlighted significant dissatisfaction and issues for retail workers, including harassment and death threats from customers, an intense internal criticism policy that feels "like a cult", a lack of any significant bonus if a worker manages to secure a business contract worth "hundreds of thousands", a lack of promotion opportunities, and are paid so little that many workers are unable to buy products themselves even with a "generous" discount on any Apple product or Apple stock.<ref>{{cite web |first=Jim |last=Edwards |title=NEVER MIND THE DEATH THREATS: An Apple Store worker tells us what it's really like working for Apple |url=http://www.businessinsider.com/qa-with-an-apple-store-worker-2016-5 |website=[[Business Insider]] |publisher=[[Axel Springer SE]] |date=May 28, 2016 |access-date=May 26, 2017 |archive-date=May 25, 2017 |archive-url=https://web.archive.org/web/20170525083425/http://www.businessinsider.com/qa-with-an-apple-store-worker-2016-5/ |url-status=live}}</ref>

According to an April 2022 press release, over 70 percent of the eligible employees in the Apple Store located in the [[Cumberland Mall (Georgia)|Cumberland Mall]] in [[Atlanta, Georgia]], have signified interest in [[Trade union|unionizing]]. The employees asked for a $28 per hour wage, better benefits, and profit-sharing. If successful, the effort would make the store the first unionized Apple retail store in the United States.<ref>{{cite news |last=Leswing |first=Kif |url=https://www.cnbc.com/2022/04/20/atlanta-apple-store-is-the-first-to-file-for-union-election-.html |title=Atlanta Apple store is the first to file for union election |work=[[CNBC]] |date=2022-04-20 |accessdate=2022-04-20}}</ref>