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Call forwarding
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==Terminology== The ISDN Diversion [[Call control|supplementary services]]<ref name="ETS_300_207">{{cite web | url=http://webapp.etsi.org/workprogram/Report_WorkItem.asp?WKI_ID=1323 | title=ISDN Diversion supplementary services ETS 300 207 | author=ETSI | work=ISDN Specification | publisher=European Telecommunications Standards Institute | date=1995-01-04 | access-date=2011-10-26}}</ref> standards document uses "diversion" as a general term to encompass specific features including "Call Forwarding Busy", "Call Forwarding No Reply" and "Call Deflection". The terms ''call forwarding'' and ''call diversion'' are both used to refer to any feature that allows a call to be routed to a third party, and the terms are generally interchangeable.
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