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Competitor analysis
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==Competitive analysis== One common and useful technique is constructing a ''competitor array''. The steps may include: * Define the industry β scope and nature of the industry. * Determine who the competitors are. * Determine who the customers are and what benefits they expect. * Determine the key strengths β for example price, service, convenience, inventory, etc. * Rank the key success factors by giving each one a weighting β The sum of all the weightings must add up to one. * Rate each competitor on each of the key success factors. * Multiply each cell in the matrix by the factor weighting. Two additional columns can be added. In one column, a company can be rated on each of the key success factors (try to be objective and honest). In another column, [[benchmarking|benchmarks]] can be listed. They are the ideal standards of comparisons on each of the factors. They reflect the workings of a company using all the industry's best practices.
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