Editing Corporate transparency (section)

== Customer support transparency ==
{{Main|Customer engagement}}
Corporations may be transparent to investors, the public at large, and to customers.

Opening up the customer support channels may mean using a feedback tool which allows users to publicly vote on new developments, having an open [[internet forum]], or actively responding to social media questions.<ref>{{Cite news|url=https://www.theguardian.com/media-network/media-network-blog/2012/mar/02/customer-service-social-rules|title=The new, social rules of customer service|last=Norris|first=Jon|date=2012-03-02|newspaper=The Guardian|language=en-GB|issn=0261-3077|access-date=2016-10-01}}</ref>