Editing Delivery (commerce) (section)

== Consumer goods delivery ==
{{see also|Food delivery}}
[[File:Dairy Crest Milk Float Garage 2.jpg|thumb|A [[Dairy Crest]] [[Smith Electric Vehicles|Smiths]] Elizabethan electric [[Milk float]] used to deliver fresh milk to people's doorsteps]]
Most consumer goods are delivered from a point of production (such as a [[factory]] or [[farm]]) through one or more points of storage ([[warehouse]]s) to a point of sale (such as [[retail store]]s or [[E-commerce|online vendors]]), where the consumer buys the good and is responsible for its transportation to point of consumption.<ref>{{Cite book |last=Myerson |first=Paul A. |url=https://books.google.com/books?id=DvvOBwAAQBAJ |title=Supply Chain and Logistics Management Made Easy: Methods and Applications for Planning, Operations, Integration, Control and Improvement, and Network Design |date=2015-04-06 |publisher=FT Press |isbn=978-0-13-399425-4 |pages=150 |language=en}}</ref> There are many variations on this model for specific types of goods and modes of sale. Products sold via catalogue or the Internet may be delivered directly from the manufacturer or warehouse to the consumer's home, or to an [[parcel locker|automated delivery booth]]. Small manufacturers may deliver their products directly to retail stores without warehousing.

Some manufacturers maintain [[factory outlet]]s which serve as both points of storage and points of sale, selling products directly to consumers at wholesale prices, although many retail stores falsely advertise as factory outlets. Building, construction, [[landscaping]] and like materials are generally delivered to the consumer by a contractor as part of another service. Some highly perishable or hazardous goods, such as [[radioisotopes]] used in [[medical imaging]], are delivered directly from manufacturer to consumer.

Home delivery is often available for [[fast food]] and other convenience products,<ref>{{Cite web |last=Wiener-Bronner |first=Danielle |date=2022-02-23 |title=Your delivery orders are making restaurants mad. Now they're fighting back |url=https://edition.cnn.com/2022/02/23/business/restaurant-delivery/index.html |access-date=2025-01-03 |website=CNN |language=en}}</ref> e.g. [[pizza delivery]].<ref name="Haig 2006">{{cite book |last=Haig |first=M. |title=Brand Royalty: How the World's Top 100 Brands Thrive & Survive |location=Philadelphia, Pennsylvania |publisher=[[Kogan Page]] | series=Kogan Page Series |year=2006 |isbn=978-0-7494-4826-4 |url=https://books.google.com/books?id=f4AJ0AU58a4C&pg=PA277 |page=277}}</ref> Sometimes home delivery of [[supermarket]] goods is possible.<ref name="Hill Jones Schilling 2014">{{cite book |last1=Hill |first1=C.W.L. |last2=Jones |first2=G.R. |last3=Schilling |first3=M.A. |title=Strategic Management: Theory & Cases: An Integrated Approach |publisher=Cengage Learning |year=2014 |isbn=978-1-305-14272-5 |url=https://books.google.com/books?id=d0PAAgAAQBAJ&pg=SL3-PA59 |page=3-PA59}}</ref> A [[milk float]]<ref>{{Cite web |url=https://www.treehugger.com/cars/electric-milk-trucks-still-working-jolly-old-england.html |title=Electric Milk Trucks Still Working in Jolly Old England |website=TreeHugger |language=en |access-date=19 February 2020 |archive-date=14 April 2020 |archive-url=https://web.archive.org/web/20200414181605/https://www.treehugger.com/cars/electric-milk-trucks-still-working-jolly-old-england.html |url-status=live }}</ref> is a small [[battery electric vehicle]] (BEV), specifically designed for the delivery of fresh [[milk]]. A new form of delivery is emerging on the horizon of the [[Information Age|internet age]]: delivery by the crowd.<ref>{{Cite web |last= |date=2022-05-29 |title=Đề xuất mô hình nghiên cứu các yếu tố tác động đến ý định tiếp tục tham gia lực lượng tài xế công nghệ trong dịch vụ crowd logistics tại Hà Nội |url=https://tapchicongthuong.vn/de-xuat-mo-hinh-nghien-cuu-cac-yeu-to-tac-dong-den-y-dinh-tiep-tuc-tham-gia-luc-luong-tai-xe-cong-nghe-trong-dich-vu-crowd-logistics-tai-ha-noi-88861.htm |access-date=2025-01-03 |website=Tạp chí Công Thương |language=vi}}</ref> In this concept, an individual not necessarily contracted by the vendor performs the delivery of goods to the destination. Sometimes, private [[courier]] companies will also deliver [[consumer goods]] on a regular basis for companies like [[E-commerce]] businesses. In the 2010s and 2020s, [[List of gig economy companies#Delivery|a number of companies]] started using [[gig workers]] driving their own vehicles rather than permanent employees driving company vehicles to make deliveries of groceries, food, and general retail items.<ref>{{Cite web |title=National survey of gig workers paints a picture of poor working conditions, low pay |url=https://www.epi.org/publication/gig-worker-survey/ |access-date=2025-01-03 |website=Economic Policy Institute |language=en-US}}</ref><ref>{{Cite web |last=Kelly |first=Jack |title=Though Most Gig-Economy Workers Have Had A 'Positive Experience,' Concerns Over Safety And Fairness Remain |url=https://www.forbes.com/sites/jackkelly/2021/12/08/gig-economy-workers-mostly-had-a-positive-experience-there-are-concerns-over-physical-and-health-safety-and-questions-about-fairness-of-pay-and-benefits/ |access-date=2025-01-03 |website=Forbes |language=en}}</ref><ref>{{Cite web |title=Định nghĩa fulfillment là gì |url=https://efex.vn/vi/blog/fulfillment-la-gi |access-date=2025-01-03 |website=EFEX |language=en}}</ref> Drivers typically sign up and get work assignments using a [[smartphone app]]. Arrangements range from producers and deliveries made by separate companies (such as with [[Uber Eats]], [[DoorDash]] and [[Grubhub|GrubHub]]) to in-house deliveries only (such as [[Amazon Flex]], although Amazon also uses contracted delivery companies in Amazon-branded vehicles), to a mixture (such as [[Walmart Spark]], which delivers both Walmart and third-party products).