Editing Jetstar (section)

==History==
[[File:Jetstar headquarters, Victoria Parade, Collingwood.jpg|thumb|Jetstar's [[head office]] in [[Collingwood, Victoria|Collingwood]]]]
[[File:Boeing 717-23S, Jetstar Airways AN0631710.jpg|thumb|A former Jetstar [[Boeing 717-200]] in an earlier livery version (2004)]]

===Foundation and early years===
The airline was established by [[Qantas]] in 2001 as a low-cost domestic subsidiary. Qantas had previously acquired [[Impulse Airlines]] on 20 November 2001 and operated it under the [[QantasLink]] brand, but following the decision to launch a [[low-cost carrier]], re-launched the airline under the Jetstar brand.<ref name="FI">{{cite news |date=3 April 2007 |title=Directory: World Airlines |work=[[Flight International]] |page=98}}</ref> Domestic passenger services began on 25 May 2004, soon after the sale of tickets for its inaugural flight in February 2004. International services to [[Christchurch]], [[New Zealand]] commenced on 1 December 2005.{{cn|date=July 2024}} Although owned by Qantas, its management operates largely independently of Qantas through the company formerly known as Impulse Airlines.{{cn|date=October 2024}}

Originally the airline was headquartered on the grounds of [[Avalon Airport]] near Melbourne, and started flying out of Avalon Airport in mid 2004,<ref>{{cite web |url=http://www.smh.com.au/articles/2004/02/25/1077594875768.html |title=Airline Jetstar to be based in Avalon |publisher=[[Sydney Morning Herald]] |date=25 February 2004 |access-date=9 April 2010}}</ref><ref>{{cite web |url=http://www.jetstar.com/au/en/contact-us/corporate-addresses.aspx |title=Corporate addresses |archive-url=https://web.archive.org/web/20091003014516/http://www.jetstar.com/au/en/contact-us/corporate-addresses.aspx |archive-date=3 October 2009 |publisher=Jetstar Airways |access-date=12 August 2009}}</ref><ref>{{cite web |url=http://www.theage.com.au/articles/2004/02/24/1077594829582.html |title=Jetstar to fly from Avalon: report |publisher=[[The Age]] |date=24 February 2004 |access-date=9 April 2010}}</ref> but has since relocated its registered office to the suburb of [[Collingwood, Victoria]], near the [[Melbourne central business district]].<ref>{{cite web |url=http://www.jetstar.com/au/en/planning-and-booking/travelling-with-kids/family-competitions |title=Family Competitions |work=Jetstar |year=2011 |quote=The promoter is Jetstar Airways Pty Limited (ABN 33 069 720 243) of Level 4, 222 Bourke Street, Melbourne, VIC 3000 |access-date=7 November 2011 |url-status=dead |archive-url=https://web.archive.org/web/20111108185311/http://www.jetstar.com/au/en/planning-and-booking/travelling-with-kids/family-competitions |archive-date=8 November 2011}}</ref><ref>{{cite web |url=https://www.smh.com.au/business/companies/jetstar-headquarters-on-the-block-20240726-p5jwtz.html |title=Jetstar headquarters on the block |date=26 July 2024 |archive-url=https://web.archive.org/web/20240726150840/https://www.smh.com.au/business/companies/jetstar-headquarters-on-the-block-20240726-p5jwtz.html |archive-date=26 July 2024 |publisher=Sydney Morning Herald |access-date=29 September 2024}}</ref>

Reserved seating is provided on all routes and on 4 October 2006, Jetstar became the first Australian airline to allow customers to select their seat upon booking.<ref>{{cite press release |publisher=Jetstar Airways |date=19 June 2006 |title=Jetstar to move to allocated seating |url=http://www.jetstar.com/pdf/news/20060619a.pdf |archive-url=https://wayback.archive-it.org/all/20080409224154/http://www.jetstar.com/pdf/news/20060619a.pdf |url-status=dead |archive-date=9 April 2008}}</ref> Sister airline Jetstar Asia Airways took off from its Singapore hub to Hong Kong on 13 December 2004. This marked Qantas' entry into the Asian low-cost market and signified its intention to battle key competitor [[Singapore Airlines]] on its home ground. Qantas has a 49% stake in Jetstar Asia's ownership.{{cn|date=October 2024}}

On 1 December 2005, Jetstar commenced operations from [[Sydney Airport|Sydney]], [[Avalon Airport|Melbourne]], [[Brisbane Airport|Brisbane]] and the [[Gold Coast Airport|Gold Coast]] to [[Christchurch Airport|Christchurch]] in New Zealand. On 7 December 2005, it was announced that Jetstar would establish the world's first global low-cost airline. At the end of 2005, it was announced that Jetstar would fly to [[Perth Airport|Perth]] from [[Avalon Airport]].{{cn|date=October 2024}}

In July 2006, Jetstar and [[Jetstar Asia]] were brought together under the "Jetstar" brand.<ref>{{Cite press release |publisher=Jetstar Airways |date=26 July 2006 |title=Jetstar move to single brand and distribution approach to support growth in Asia |url=http://www.jetstar.com/pdf/news/20060726d.pdf |archive-url=https://wayback.archive-it.org/all/20080409224155/http://www.jetstar.com/pdf/news/20060726d.pdf |url-status=dead |archive-date=9 April 2008}}</ref> Online bookings for both carriers were integrated into Jetstar.com.

In July 2007, Qantas acquired an 18% stake in Vietnam's [[Pacific Airlines]], to increase to 30% by 2010. The airline was relaunched on 23 May 2008 as ''Jetstar Pacific''.{{cn|date=October 2024}}

On 1 August 2008, Jetstar announced that it had signed an agreement with the [[Government of the Northern Territory|Northern Territory Government]] to make [[Darwin International Airport]] an international hub with plans for seven aircraft to be based in Darwin. Under the agreement, Jetstar would be required to base three aircraft at Darwin by June 2009, with a further four by June 2012, with the Northern Territory Government to provide $5 million to set up the hub and a further $3 million for promotion of the new routes.<ref>{{cite news |publisher=Northern Territory News |date=2 August 2008 |title=Jetstar wings in for Darwin hub |url=http://www.ntnews.com.au/article/2008/08/02/4930_ntnews.html |access-date=1 August 2008 |archive-date=29 August 2012 |archive-url=https://web.archive.org/web/20120829183721/http://www.ntnews.com.au/article/2008/08/02/4930_ntnews.html |url-status=dead}}</ref> In December 2013, Jetstar announced that it would be closing the Darwin base in May 2014 and re-positioning the based aircraft to Adelaide. Flights to Tokyo via Manila were to be discontinued while services to Singapore would be operated by Jetstar Asia with Singapore-based aircraft.<ref>{{cite web |url=http://www.travelweekly.com.au/news/jetstar-expands-Adelaide-base |title=Jetstar shuts Darwin base as competition grows |work=Travel Weekly |date=9 December 2013 |access-date=27 July 2015}}</ref> The base closure was attributed to cost-cutting measures by parent company [[Qantas]] as well as increased competition from the re-introduction of flights by Asian carriers into Darwin Airport.{{cn|date=October 2024}}

On 28 April 2009, Jetstar commenced daily direct services from [[Auckland]] to the Gold Coast and Sydney. On 10 June 2009, Jetstar commenced domestic New Zealand flights between Auckland, [[Wellington Airport|Wellington]], Christchurch, and [[Queenstown Airport|Queenstown]] using Airbus A320 aircraft; services to [[Dunedin Airport|Dunedin]] commenced later. Jetstar replaced Qantas subsidiary [[Jetconnect]] on these routes.{{cn|date=October 2024}}

===Developments since 2010===
From 1 February 2011, Jetstar started its co-operation with the [[oneworld]] alliance, allowing people booking an itinerary with a full oneworld member to include a Jetstar flight in the itinerary. However, the flight must be sold via Jetstar's corporate parent Qantas, under a QF flight number.<ref>{{cite web |url=http://www.stuff.co.nz/business/4591035/Jetstar-joins-Oneworld-alliance |title=Jetstar joins Oneworld alliance |access-date= 27 January 2011 |date=28 January 2011}}</ref>

In August 2011, Jetstar's parent Qantas announced that it would set up a new airline to be called [[Jetstar Japan]], a joint venture of Jetstar, [[Japan Airlines]], and [[Mitsubishi]]. The airline was expected to start operating in December 2012,<ref>{{cite web |archive-url=https://archive.today/20120728173234/http://www.centreforaviation.com/news/2011/08/16/jetstar-jal-lcc-to-commence-service-by-dec-2012-reports/page1 |url=http://www.centreforaviation.com/news/2011/08/16/jetstar-jal-lcc-to-commence-service-by-dec-2012-reports/page1 |archive-date=28 July 2012 |title=Jetstar-JAL LCC, "Jetstar Japan" to commence service by Dec-2012 |access-date=18 August 2011}}</ref> but then launched ahead of schedule on 3 July 2012.<ref>{{cite web |url=http://www.centreforaviation.com/news/jetstar-japan-brings-forward-launch-date-to-jul-2012-names-initial-five-domestic-destinations-140287 |title=Jetstar Japan brings forward launch date to Jul-2012, names initial five domestic destinations |access-date=27 July 2015}}</ref>

In March 2012, another Asian Jetstar branded airline was announced, [[Jetstar Hong Kong]], a strategic partnership between Qantas and [[China Eastern Airlines]], which was expected to commence operations in 2013.<ref>{{cite web |url=http://www.jetstar.com/mediacentre/latest-announcements/detail?Id=0632ec10-347c-425f-b87d-80742c38b758&language=en |title=China Eastern Airlines and Qantas announce Jetstar Hong Kong |access-date=27 July 2015}}</ref> Although it took delivery of aircraft, Jetstar Hong Kong never commenced operations due to a revoked licence application.{{cn|date=October 2024}}

In November 2013, Jetstar moved its head office from Melbourne's CBD to the suburb of Collingwood. In February 2014, Jetstar signed a codeshare agreement with [[Emirates Airlines]] as a continuation of the agreement between Emirates and Qantas, Jetstar's parent airline.{{cn|date=October 2024}}

In mid 2014, the [[Australian Competition & Consumer Commission]] (ACCC) took legal action against Jetstar and competitor Virgin Australia in respect of [[drip pricing]].<ref>{{cite news |last=Han |first=Esther |date=19 June 2014 |title= Jetstar and Virgin taken to court for drip-pricing tactics |url=http://www.smh.com.au/business/jetstar-and-virgin-taken-to-court-for-drippricing-tactics-20140619-zself.html |work=Sydney Morning Herald |access-date=21 August 2015}}</ref><ref>{{cite web |url=http://www.accc.gov.au/media-release/accc-takes-action-against-jetstar-and-virgin-for-drip-pricing-practices |title=ACCC takes action against Jetstar and Virgin for drip pricing practices |date=19 June 2014 |website=[[Australian Competition & Consumer Commission]]|access-date=21 August 2015}}</ref> In November 2015 the [[Federal Court of Australia]] found that the ACCC's claims that the two airlines engaged in misleading and deceptive conduct by carrying out drip pricing were proven.<ref>{{cite news |title='Drip pricing' by Jetstar and Virgin Australia misled customers, court finds |url=http://www.smh.com.au/business/aviation/drip-pricing-by-jetstar-and-virgin-australia-misled-customers-court-finds-20151117-gl1dke.html |access-date=27 November 2015 |work=[[Sydney Morning Herald]]  |date=17 November 2015}}</ref> In September 2022, Stephanie Tully was appointed as the new CEO of Jetstar.<ref>{{cite news |last1=Harrison|first1=James |title=Jetstar announces its new CEO |website=Travel Weekly |quote=The Qantas Group Has Appointed Stephanie Tully as the New Chief Executive Officer of Jetstar. |url=https://www.travelweekly.com.au/article/jetstar-announces-its-new-ceo/}}</ref>

===New Zealand operations===
Currently, the airline operates domestic and short-haul international services to Auckland, Christchurch, Queenstown, and Wellington, and domestic services to Dunedin, using their fleet of Airbus A320 family aircraft. Jetstar will add trans-Tasman flights between Dunedin and the Gold Coast, as well flights between [[Hamilton Airport (New Zealand)|Hamilton]] and the Gold Coast and Sydney from June 2025.<ref>{{Cite web |title=Jetstar launches trans-Tasman flights from Dunedin, Hamilton |url=https://www.stuff.co.nz/travel/350416057/jetstar-launches-trans-tasman-flights-dunedin-hamilton |access-date=18 September 2024 |website=www.stuff.co.nz}}</ref>


[[File:Jetstar Regional Q300 VH-SBI at PMR (30890156766).jpg|thumb|A former Jetstar [[De Havilland Canada Dash 8-300]] at [[Palmerston North Airport]]]]

In June 2015, Jetstar announced that it would commence regional services in New Zealand, beginning in December 2015. The new services would be flown by five turboprops [[Bombardier Dash 8]]s operated by [[Eastern Australia Airlines]]—one of Qantas' subsidiary regional airlines—under the Jetstar brand. At least four new destinations would be served initially, with [[Hamilton, New Zealand|Hamilton]], [[Rotorua]], [[New Plymouth]], [[Napier, New Zealand|Napier]], [[Palmerston North]], [[Nelson, New Zealand|Nelson]] and [[Invercargill]] named as the cities under consideration.<ref name="regional_nz">{{cite news |last1=Bradley |first1=Grant |title=Regional shake-up: Jetstar to break Air New Zealand's domestic stranglehold |url=http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11467277 |access-date=19 June 2015 |work=[[The New Zealand Herald]] |date=18 June 2015 |url-status=live |archive-url=https://web.archive.org/web/20200605201012/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11467277 |archive-date=5 June 2020}}</ref> On 31 August 2015, Jetstar announced it had selected the first four regional centres it would serve at the commencement of operations on 1 December; these were Napier, Nelson, New Plymouth, and Palmerston North. All four cities had services to [[Auckland]]; [[Nelson Airport (New Zealand)|Nelson]] also had services to [[Wellington]].<ref>{{cite news |url=http://www.stuff.co.nz/travel/news/71582558/air-nz-joins-9-price-war-jetstar-announces-new-nz-routes |title=Air NZ joins $9 price war, Jetstar announces new NZ routes |work=[[Stuff (website)|Stuff]] |access-date=26 March 2018 |archive-url=https://web.archive.org/web/20180704144405/https://www.stuff.co.nz/travel/news/71582558/air-nz-joins-9-price-war-jetstar-announces-new-nz-routes |archive-date=4 July 2018 |url-status=live}}</ref>

Jetstar announced in November 2019 that they would be ceasing all of their regional routes in New Zealand because the routes were loss-making.<ref>{{cite news |title=Jetstar confirms withdrawal from five regional domestic routes in New Zealand |url=https://newsroom.jetstar.com/jetstar-confirms-withdrawal-from-five-regional-domestic-routes-in-new-zealand/ |access-date=14 September 2020 |work=[[Newsroom (website)|Newsroom]] |date=16 October 2019 |archive-url=https://web.archive.org/web/20200802150635/https://newsroom.jetstar.com/jetstar-confirms-withdrawal-from-five-regional-domestic-routes-in-new-zealand/ |archive-date=2 August 2020 |url-status=live}}</ref>

In mid March 2020, Jetstar suspended their New Zealand operations in response to the global [[COVID-19 pandemic]].<ref>{{cite news |last1=Anthony |first1=John |title=Coronavirus: All Qantas and Jetstar international flights suspended from late March |url=https://www.stuff.co.nz/national/health/coronavirus/120403628/coronavirus-all-qantas-and-jetstar-international-flights-suspended-from-late-march |access-date=29 March 2020 |work=[[Stuff (website)|Stuff]] |date=19 March 2020 |archive-url=https://web.archive.org/web/20200331223346/https://www.stuff.co.nz/national/health/coronavirus/120403628/coronavirus-all-qantas-and-jetstar-international-flights-suspended-from-late-march |archive-date=31 March 2020 |url-status=live}}</ref> On 15 August, Jetstar suspended its domestic operations in New Zealand after the Government implemented social distancing rules in response to a second outbreak in Auckland that month.<ref>{{cite news |title=Covid 19 coronavirus: Jetstar pauses all domestic flights until August 26 |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12356805 |access-date=14 September 2020 |work=[[The New Zealand Herald]] |date=15 August 2020 |archive-url=https://web.archive.org/web/20200816014243/https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12356805 |archive-date=16 August 2020 |url-status=live}}</ref> The airline attracted criticism after it refused to offer cash refunds to passengers whose flights were affected by the cancellation, instead offering travel vouchers or to change dates.<ref>{{cite news |last1=Tan |first1=Lincoln |title=No cash refund option for passengers impacted by Jetstar flight cancellations |url=https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12356916 |access-date=14 September 2020 |work=[[The New Zealand Herald]] |date=16 August 2020 |archive-url=https://web.archive.org/web/20200816182132/https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12356916 |archive-date=16 August 2020 |url-status=live}}</ref>

In mid September 2020, Jetstar announced that it was resuming domestic flights in New Zealand after the New Zealand Government eliminated physical distancing requirements on aircraft.<ref>{{cite news |last1=Taunton |first1=Esther |title=Jetstar to resume domestic flights after four-week suspension |url=https://www.stuff.co.nz/business/122760021/jetstar-to-resume-domestic-flights-after-fourweek-suspension |access-date=14 September 2020 |work=[[Stuff (website)|Stuff]] |date=14 September 2020 |archive-url=https://web.archive.org/web/20200914041445/https://www.stuff.co.nz/business/122760021/jetstar-to-resume-domestic-flights-after-fourweek-suspension |archive-date=14 September 2020 |url-status=live}}</ref>

In late May 2024, Jetstar Flight JQ225 slid off the runway at [[Christchurch Airport]], after suffering steering issues caused by a possible hydraulic leak. The [[Civil Aviation Authority of New Zealand|Civil Aviation Authority]] commenced an investigation into the incident.<ref>{{Cite web |date=31 May 2024 |title=Plane slides off runway at Christchurch Airport |url=https://www.rnz.co.nz/news/national/518317/plane-slides-off-runway-at-christchurch-airport |access-date=31 May 2024 |work=[[RNZ]] |archive-url=https://web.archive.org/web/20240531173728/https://www.rnz.co.nz/news/national/518317/plane-slides-off-runway-at-christchurch-airport |archive-date=31 May 2024 |url-status=live}}</ref>