Editing Jobcentre Plus (section)

== Role of Jobcentre Plus ==
Jobcentre Plus was an executive agency<ref name="Riley et al ">{{cite web|url=http://scholar.googleusercontent.com/scholar?q=cache:wDh91f0mBCcJ:scholar.google.com/+Jobcentre+plus&hl=en&as_sdt=0,5|archive-url=https://archive.today/20121205235844/http://scholar.googleusercontent.com/scholar?q=cache:wDh91f0mBCcJ:scholar.google.com/+Jobcentre+plus&hl=en&as_sdt=0,5|url-status=dead|archive-date=2012-12-05|title=Evaluation of the macroeconomic impact of Jobcentre Plus and Jobseeker's Allowance New Deals: a feasibility study|author=R Riley, S Kirby, P Meadows, J van de Ven and R Barrell- [[National Institute of Economic and Social Research]] (commissioned by the Dept. of Works and Pensions)|access-date=2012-05-31}}</ref> of the Department for Work and Pensions of the government of the United Kingdom between 2002 and 2011.<ref>[http://www.dwp.gov.uk/about-dwp/customer-delivery/jobcentre-plus/ webpage of the Department for Work and Pensions (jobcentre-plus)] {{Webarchive|url=https://web.archive.org/web/20120530155651/http://www.dwp.gov.uk/about-dwp/customer-delivery/jobcentre-plus/ |date=30 May 2012 }} Retrieved 2012-05-31</ref> The functions of Jobcentre Plus were subsequently provided directly through the Department for Work and Pensions. The agency provided services primarily to those attempting to find employment and to those requiring the issuing of a financial provision due to, in the first case, lack of employment, of an allowance to assist with the living costs and expenditure intrinsic to the effort to achieve employment,<ref name="Riley et al "/> or in all other cases the provision of social-security benefit as the result of a person without an income from employment due to illness-incapacity including drug addiction.<ref name="Riley et al "/><ref>(secondary supporting reference)  A Cebulla,([[National Centre for Social Research]])  N Smith and E Sutton [http://bjsw.oxfordjournals.org/content/34/7/1045.short Returning to Normality: Substance Users’ Work Histories and Perceptions of Work During and After Recovery] {{Webarchive|url=https://archive.today/20120710132352/http://bjsw.oxfordjournals.org/content/34/7/1045.short |date=10 July 2012 }} British Journal of Social Work Vol. 34 No. 7 Retrieved 2012-05-31</ref> The organisation acted from within the government's agenda for community and social welfare.<ref>[http://www.dwp.gov.uk/about-dwp/ webpage about the Department for Work and Pensions] {{Webarchive|url=https://web.archive.org/web/20110123044359/http://www.dwp.gov.uk/about-dwp/ |date=23 January 2011 }} Retrieved 2012-05-31</ref><ref>[http://www.gls.gov.uk/about/departments/dwp-dh.htm Government Legal Service] {{Webarchive|url=https://web.archive.org/web/20120508024622/http://www.gls.gov.uk/about/departments/dwp-dh.htm |date=8 May 2012 }} Retrieved 2012-05-31</ref> Services were provided in the first instance via job advisers, both in-house and on the telephone.<ref>C Hay and A Slater (ECOTEC Research and Consulting Limited)  [https://archive.today/20120715002435/http://scholar.googleusercontent.com/scholar?q=cache:7830OSo8ytEJ:scholar.google.com/+Jobcentre+plus&hl=en&as_sdt=0,5 The use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers] {{ISBN|9781847122315}} - Retrieved 2012-05-31</ref> An [[information technology]] system known as the Labour Market System (LMS) contained the personal details of job seekers<ref>{{cite web|title=Labour Market System|url=https://www.data.gov.uk/dataset/e420066f-6bf5-4ccf-aa4d-81e64e5f6ec8/labour-market-system|website=data.gov.uk|date=12 December 2013}}</ref> and advertised job vacancies for employers within each of the public offices.

Between 2012 and 2018 a government website named [[Universal Jobmatch]] was used whereby jobseekers could search for employment and employers could upload and manage their own vacancies whilst searching for prospective employees.

Claims may be made for the working-age benefit [[Universal Credit]]. Previously claims for [[Jobseeker's Allowance]], [[Incapacity Benefit]], [[Employment and Support Allowance]] and [[Income Support]] could be made.