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==History== {{pic|File:Logo of Ofcom (2004).svg|Wordmark as of 2004, including the full name}} On 20 June 2001, the [[Queen's Speech]] to the [[Parliament of the United Kingdom|UK Parliament]] announced the creation of Ofcom. The new body, which was to replace several existing authorities, was conceived as a "super-regulator" to oversee media channels that were rapidly converging through digital transmission.<ref>{{cite news|url=http://news.bbc.co.uk/1/hi/entertainment/tv_and_radio/1398580.stm|title=Queen announces media shake-up|work=BBC News|date=20 June 2001}}</ref> On 29 December 2003, Ofcom launched, formally inheriting the duties that had previously been the responsibility of five different regulators:<ref>{{cite news|url=http://news.bbc.co.uk/1/hi/entertainment/3354093.stm|title='Super-regulator' Ofcom launches|work=BBC News|date=29 December 2003}}</ref> *the Broadcasting Standards Commission *the [[Independent Television Commission]] *the [[Oftel|Office of Telecommunications (Oftel)]] *the Radio Authority *the Radiocommunications Agency In July 2009, [[Conservative Party (UK)|Conservative Party]] opposition leader [[David Cameron]] referenced Ofcom in a speech against the proliferation of [[quango]]s: {{blockquote|With a Conservative government, Ofcom as we know it will cease to exist… Its remit will be restricted to its narrow technical and enforcement roles. It will no longer play a role in making policy. And the policy-making functions it has today will be transferred back fully to the Department for Culture, Media and Sport.<ref name="theregister-2009-07-06">{{cite web |title=Ofcom top of Tory deathlist – Quangogeddon |url=https://www.theregister.co.uk/2009/07/06/cameron_ofcom/ |first=Chris |last=Williams |date=6 July 2009|work=The Register |access-date=23 February 2010}}</ref><ref>{{cite news|title=Ofcom hits back at David Cameron|url=https://www.theguardian.com/media/2009/jul/06/ofcom-david-cameron|first=Leigh|last=Holmwood|date=6 July 2009|newspaper=The Guardian|access-date=12 March 2016}}</ref>}} Under Cameron's subsequent premiership of the [[Cameron–Clegg coalition|2010 UK coalition government]], the [[Public Bodies Act 2011]] did remove or modify several of Ofcom's duties, although it did not substantially reduce Ofcom's remit.<ref>{{cite web|url=http://www.politics.co.uk/reference/ofcom|title=Ofcom|publisher=Politics.co.uk}}</ref> On 1 October 2011, Ofcom took over responsibility for regulating the postal services industry from the [[Postal Services Commission]] (Postcomm).<ref>{{cite web|url=https://publications.parliament.uk/pa/cm201415/cmselect/cmbis/769/76904.htm|title=Competition in the postal services sector and the Universal Service Obligation|website=UK Parliament (Commons Select Committees – Business, Innovation and Skills)|date=12 March 2015}}</ref> In April 2015, Ofcom announced that telephone companies would have to provide customers with a set charge for the cost of calling numbers starting with 084, 087 and 09. The streamlining of these charges must be printed in each customer's contract and monthly bills. The change came into force on 1 July 2015 and affected over 175 million phone numbers, making it the biggest overhaul of telephoning in over a decade.<ref>{{cite web|url=https://www.telegraph.co.uk/technology/news/11565249/Ofcom-cracks-down-on-hidden-charges-in-TV-phone-ins.html |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/technology/news/11565249/Ofcom-cracks-down-on-hidden-charges-in-TV-phone-ins.html |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=Ofcom cracks down on hidden charges in TV phone-ins|date=27 April 2015|work=The Daily Telegraph|access-date=27 March 2016}}{{cbignore}}</ref> On 1 January 2016, the regulation of [[video on demand]] was transferred to Ofcom from [[ATVOD]], the Authority for Television on Demand.<ref>{{cite news|title=Ofcom to take on regulation of video-on-demand services|url=https://www.theguardian.com/media/2015/oct/14/video-on-demand-ofcom-atvod|author=Jasper Jackson|date=14 October 2015|newspaper=The Guardian|access-date=12 March 2016}}</ref> The [[Digital Economy Act 2017]] extended Ofcom's remit and powers. Ofcom were given powers concerning the minimum broadband speed provided by [[Internet service provider]]s, the ability to financially penalise communications providers for failing to comply with licence commitments and the power to require [[public service broadcaster]]s to include a minimum quantity of children's programming made in the United Kingdom. The act also transferred to Ofcom the regulation of the [[BBC]], a duty previously undertaken by the [[BBC Trust]],<ref>{{cite news|title=How the Digital Economy Act will come between you and porn|url=https://www.engadget.com/2017/05/03/digital-economy-act-explainer/|work=engadget|author=Jamie Rigg|date=3 May 2017|access-date=20 December 2017}}</ref><ref>{{cite news|title=Digital Economy Bill: Networks and porn sites face fines|url=https://www.bbc.co.uk/news/technology-36725774|website=BBC News|date=6 July 2016|access-date=7 July 2016}}</ref> and updated the Ofcom Electronic Communications Code to make it easier for [[telecommunications companies]] to erect and extend mobile masts.<ref>{{cite news|title=Small cells and 5G: What the Digital Economy Bill changes mean for operators|url=http://www.telecomstechnews.com/news/2016/oct/18/small-cells-and-5g-what-digital-economy-bill-changes-mean/|date=18 October 2016|author=Paul Carter|work=Telecoms Tech|access-date=15 November 2016}}</ref> Following a consultation over the [[Online Harms White Paper]] published by the [[UK government]] in April 2019, the government announced in February 2020 that it intended Ofcom to have a greater role in Internet regulation to protect users from "harmful and illegal content".<ref>{{cite news|title=Ofcom to be put in charge of regulating internet in UK|url=https://www.theguardian.com/media/2020/feb/12/ofcom-to-be-put-in-charge-of-regulating-internet-in-uk|newspaper=The Guardian|author1=Alex Hern|author2=Jim Waterson|date=12 February 2020}}</ref> In July 2022, Ofcom received additional tools to prevent, identify and remove any content that depicts child sexual abuse and exploitation. These tools will be introduced through an amendment to the Online Safety Bill. Ofcom will be allowed to penalise those tech firms that do not comply, either by fines up to £18m or by 10% of the company's annual turnover, whichever amount is higher.<ref>{{cite news|url=https://www.bbc.com/news/technology-62052185 | title=Tech firms told to do better on child abuse images | date=5 July 2022 | publisher= BBC News |access-date=6 July 2022 }}</ref> On 1 February 2025, Ofcom took the regulation of Controlled Premium Rate Services (CPRS) back in-house.<ref name="ofcom_psa_transfer">{{cite web |url=https://www.ofcom.org.uk/phones-and-broadband/mobile-phones/ofcom-takes-on-responsibility-for-regulating-premium-rate-services/ |title=Ofcom takes on responsibility for regulating premium-rate services |date=2025-01-31 | publisher=Ofcom |url-status=live |archive-url=http://web.archive.org/web/20250201000016/https://www.ofcom.org.uk/phones-and-broadband/mobile-phones/ofcom-takes-on-responsibility-for-regulating-premium-rate-services/ |archive-date=2025-02-01}}</ref> These services were previously regulated by the [[Phone-paid Services Authority]] (PSA) which was disbanded on 31 January 2025 as Ofcom withdrew its formal approval of the former PSA Code of Practice.<ref name="psa_ofcom_transfer">{{cite web |url=https://psauthority.org.uk/news/news/2025/january/regulatory-responsibility-for-premium-rate-services-will-transfer-to-ofcom-on-1-february-2025 |title=Regulatory responsibility for premium rate services will transfer to Ofcom on 1 February 2025 |date=2025-01-21 |publisher=PSA |url-status=dead |archive-url=http://web.archive.org/web/20250127000321/https://psauthority.org.uk/news/news/2025/january/regulatory-responsibility-for-premium-rate-services-will-transfer-to-ofcom-on-1-february-2025 |archive-date=2025-01-27 }}</ref> ===News International phone hacking scandal=== {{Main|News International phone hacking scandal}} In July 2011, in the wake of the News International phone hacking scandal, Ofcom came under pressure to launch an inquiry into whether the parent company of [[News International]], [[News Corporation (1980–2013)|News Corporation]], was still the "fit and proper" owner of a controlling stake in the satellite broadcasting company [[BSkyB|British Sky Broadcasting]] (BSkyB). On 13 July former Prime Minister [[Gordon Brown]] urged Ofcom to launch an investigation.<ref>{{cite news|url=http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2011/07/13/bloomberg1376-LOAAC60UQVI901-5319LIBGU2PL77S07RDVI9V238.DTL|title=Brown Urges Ofcom to Probe News Corp.'s Existing BSkyB Stake|access-date=24 July 2011|work=San Francisco Chronicle|date=13 July 2011}} {{Dead link|date=December 2011|bot=RjwilmsiBot}}</ref><ref>{{cite news|url=https://www.bloomberg.com/news/2011-07-13/brown-urges-regulator-to-probe-news-corp-s-existing-bskyb-shareholding.html|title=Brown Calls on Regulator to Probe News Corp.'s Existing BSkyB Shareholding|access-date=24 July 2011|publisher=Bloomberg L.P.|date=14 July 2011|first=Robert|last=Hutton}}</ref> On 15 July the Deputy Prime Minister [[Nick Clegg]] stated that the Government would launch a review of laws on what constituted a "fit and proper" owner for broadcasting companies in the United Kingdom, and that anyone found not to meet that standard can be forced to give up their current holdings in a company.<ref>{{cite news|url=https://www.telegraph.co.uk/news/uknews/phone-hacking/8639225/Phone-Hacking-Rupert-Murdochs-grip-on-BSkyB-may-be-threatened-warns-Nick-Clegg.html |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/news/uknews/phone-hacking/8639225/Phone-Hacking-Rupert-Murdochs-grip-on-BSkyB-may-be-threatened-warns-Nick-Clegg.html |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=Phone Hacking: Murdoch's grip on BSkyB may be threatened, warns Clegg|access-date=24 July 2011|work=The Telegraph|date=15 July 2011|location=London|first=James|last=Kirkup}}{{cbignore}}</ref> On 22 July 2011, it was reported that Ofcom had begun an investigation into whether the phone-hacking scandal may have changed BSkyB's status as the "fit and proper" holder of a UK broadcasting licence.<ref>{{cite news|url=http://www.ft.com/cms/s/0/efce3662-b48a-11e0-a21d-00144feabdc0.html?ftcamp=rss|title=UK regulator begins probe into BSkyB's status|access-date=24 July 2011|work=Financial Times|date=22 July 2011}}</ref> On the same day [[Ed Richards (chief executive)|Ed Richards]], the then chief executive of Ofcom, replied to [[Simon Hughes]] MP, [[Don Foster (politician)|Don Foster]] MP and [[Tim Farron]] MP following a letter which they had written to him on 8 July concerning News Corporation's shareholding in BSkyB.<ref name=ofcomlet>{{cite web|url=http://media.ofcom.org.uk/2011/07/22/letter-to-simon-hughes-don-foster-and-tim-farron-mp-from-ed-richards/|title=Letter to Simon Hughes, Don Foster and Tim Farron MP from Ed Richards July 22, 2011|access-date=25 July 2011|publisher=Ofcom|url-status=dead|archive-url=https://web.archive.org/web/20110920060643/http://media.ofcom.org.uk/2011/07/22/letter-to-simon-hughes-don-foster-and-tim-farron-mp-from-ed-richards/|archive-date=20 September 2011|df=dmy-all}}</ref> In the letter Richards confirmed that Ofcom considers that News Corporation's current shareholding of 39.14% in BSkyB does give it a material influence over the company; that Ofcom is not precluded from acting by ongoing police investigations; and that Ofcom's process is not dependent upon a criminal conviction being secured.<ref name=ofcomlet/> In April 2012, Ofcom's probe moved from a monitoring phase to an "evidence gathering" phase.<ref>Katherine Rushton [https://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/media/9229535/Ofcom-steps-up-fit-and-proper-probe-into-BSkyB.html ''Ofcom steps up 'fit and proper' probe into BSkyB''], ''The Daily Telegraph''. 26 April 2012</ref> ===Timeline of communications regulators=== {| class="wikitable" |+ |- ! ! ! colspan=2|Regulators ! colspan=2|Dates |- | style="text-align:center;" rowspan=18|[[Analogue terrestrial television in the United Kingdom|Television]] | style="text-align:center;" rowspan=3|[[BBC|British Broadcasting Corporation]]<br>(BBC) | colspan=2 style="background-color:#FF0000;color:white;"|[[Board of Governors of the BBC|<span style="color:white;">BBC Board of Governors</span>]] | {{Date table sorting|1 January 1927}} | 31 December 2006 |- | colspan=2 style="background-color:#FF0000;color:white;"|[[BBC Trust|<span style="color:white;">BBC Trust</span>]] | {{Date table sorting|1 January 2007}} | 2 April 2017 |- | style="background-color:#FF0000;color:white;"|[[BBC Board|<span style="color:white;">BBC Board</span>]] ''(governance)'' | style="background-color:Yellow;color:black;"|Office of Communications<br>(Ofcom) ''(regulation)'' ! {{Date table sorting|3 April 2017}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=4|[[ITV (TV network)|Independent Television]]<br>(ITV) | style="background-color:#009DB6;color:white;"|[[Independent Television Authority|<span style="color:white;">Independent Television Authority</span>]] | style="background-color:#009DB6;color:white;"|ITA | {{Date table sorting|4 August 1954}} | 11 July 1972 |- | style="background-color:#009DB6;color:white;"|[[Independent Broadcasting Authority|<span style="color:white;">Independent Broadcasting Authority</span>]] | style="background-color:#009DB6;color:white;"|IBA | {{Date table sorting|12 July 1972}} | 31 December 1990 |- | style="background-color:#FFB7C5;color:black;"|[[Independent Television Commission|<span style="color:black;">Independent Television Commission</span>]] | style="background-color:#FFB7C5;color:black;"|ITC | {{Date table sorting|1 January 1991}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=3|[[Channel 4]] | style="background-color:#009DB6;color:white;"|Independent Broadcasting Authority | style="background-color:#009DB6;color:white;"|IBA | {{Date table sorting|2 November 1982}} | 31 December 1990 |- | style="background-color:#FFB7C5;color:black;"|Independent Television Commission | style="background-color:#FFB7C5;color:black;"|ITC | {{Date table sorting|1 January 1991}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;"|[[S4C|Sianel Pedwar Cymru]]<br>(S4C) | colspan=2 style="background-color:#50C878;"|[[S4C Authority]] ! {{Date table sorting|1 November 1982}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=2|[[Channel 5 (British TV channel)|Channel 5]] | style="background-color:#FFB7C5;color:black;"|Independent Television Commission | style="background-color:#FFB7C5;color:black;"|ITC | {{Date table sorting|30 March 1997}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=11|[[Radio in the United Kingdom|Radio]] | style="text-align:center;" rowspan=3|[[Independent Local Radio]] | style="background-color:#009DB6;color:white;"|Independent Broadcasting Authority | style="background-color:#009DB6;color:white;"|IBA | {{Date table sorting|12 July 1972}} | 31 December 1990 |- | colspan=2 style="background-color:#CFB53B;"|[[Radio Authority]] | {{Date table sorting|1 January 1991}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=6|[[Radio spectrum|Spectrum]] | [[General Post Office]] | GPO | {{Date table sorting|1904}} | 1 October 1969 |- | [[Ministry of Posts and Telecommunications (United Kingdom)|Ministry of Posts and Telecommunications]] | MPT* | {{Date table sorting|1 October 1969}} | 1974 |- | colspan=2|[[Home Office]] | {{Date table sorting|1974}} | 1983 |- | [[Department of Trade and Industry (United Kingdom)|Department of Trade and Industry]] | DTI | {{Date table sorting|1983}} | 1990 |- | colspan=2|[[Radiocommunications Agency]] | {{Date table sorting|1990}} | 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=11|[[Digital television in the United Kingdom|Digital Television]] | style="text-align:center;" rowspan=3|[[Cable television|Cable Television]] | colspan=2 style="background-color:#177245;color:white;"|[[Cable Authority|<span style="color:white;">Cable Authority</span>]] | {{Date table sorting|1 December 1984}} | 31 December 1990 |- | style="background-color:#FFB7C5;color:black;"|Independent Television Commission | style="background-color:#FFB7C5;color:black;"|ITC | {{Date table sorting|1 January 1991}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=3|[[Satellite television|Satellite Television]] | style="background-color:#009DB6;color:white;"|Independent Broadcasting Authority | style="background-color:#009DB6;color:white;"|IBA | {{Date table sorting|11 December 1986}} | 31 December 1990 |- | style="background-color:#FFB7C5;color:black;"|Independent Television Commission | style="background-color:#FFB7C5;color:black;"|ITC | {{Date table sorting|1 January 1991}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=2|[[Video on demand|Television on Demand]] | style="background-color:orange;color:black;"|[[ATVOD|<span style="color:black;">Authority for Television on Demand</span>]] | style="background-color:orange;color:black;"|ATVOD | {{Date table sorting|18 March 2010}} | 31 December 2015 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|1 January 2016}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=8|Taste, Decency and Complaints | style="text-align:center;" rowspan=3|[[Consumer complaint|Complaints]] | colspan=2 style="background-color:#4B61D1;color:white;"|[[Broadcasting Complaints Commission (UK)|<span style="color:white;">Broadcasting Complaints Commission</span>]] | 1 June 1981 | 31 March 1997 |- | colspan=2 style="background-color:#4D4DFF;color:white;"|[[Broadcasting Standards Commission|<span style="color:white;">Broadcasting Standards Commission</span>]] | 1 April 1997 | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=3|Taste and Decency | colspan=2 style="background-color:#4D4DFF;color:white;"|[[Broadcasting Standards Council|<span style="color:white;">Broadcasting Standards Council</span>]] | 16 May 1988 | 31 March 1997 |- | colspan=2 style="background-color:#4D4DFF;color:white;"|[[Broadcasting Standards Commission|<span style="color:white;">Broadcasting Standards Commission</span>]] | 1 April 1997 | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=8|[[Telecommunications in the United Kingdom|Telecommunications]] | style="text-align:center;" rowspan=2|[[Telecommunication]]s | style="background-color:#FADA5E;color:black;"|[[Oftel|<span style="color:black;">Office of Telecommunications</span>]] | style="background-color:#FADA5E;color:black;"|Oftel | {{Date table sorting|1 October 1984}} | 28 December 2003 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|29 December 2003}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=4|Controlled Premium Rate Services<br>(CPRS) | style="background-color:#009D00;color:white;"|[[Independent Committee for the supervision of Standards of Telephone Information Services|<span style="color:white;">Independent Committee for the supervision of Standards of Telephone Information Services</span>]] | style="background-color:#009D00;color:white;"|ICSTIS | {{Date table sorting| August 1986}} | April 2008 |- | style="background-color:#009D00;color:white;"|[[PhonepayPlus|<span style="color:white;">PhonepayPlus</span>]] | style="background-color:#009D00;color:white;"|PPP | {{Date table sorting| April 2008}} | October 2016 |- | style="background-color:#009D00;color:white;"|[[Phone-paid Services Authority|<span style="color:white;">Phone-paid Services Authority</span>]] | style="background-color:#009D00;color:white;"|PSA | {{Date table sorting| October 2016}} | 31 January 2025 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|1 February 2025}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=3|[[Postal services in the United Kingdom|Postal Services]] | style="text-align:center;" rowspan=2|Post | style="background-color:#ED2939;color:white;"|[[Postal Services Commission|<span style="color:white;">Postal Services Commission</span>]] | style="background-color:#ED2939;color:white;"|Postcomm | {{Date table sorting|2000}} | 30 September 2011 |- | style="background-color:Yellow;color:black;"|Office of Communications | style="background-color:Yellow;color:black;"|Ofcom ! {{Date table sorting|1 October 2011}} ! present |- | colspan=5| |- | style="text-align:center;" rowspan=5|Engineering | style="text-align:center;" rowspan=4|Transmitters | style="background-color:#009DB6;color:white;"|Independent Television Authority | style="background-color:#009DB6;color:white;"|ITA | {{Date table sorting|4 August 1954}} | 11 July 1972 |- | style="background-color:#009DB6;color:white;"|Independent Broadcasting Authority | style="background-color:#009DB6;color:white;"|IBA | {{Date table sorting|12 July 1972}} | 31 December 1990 |- | style="background-color:#B53389;color:white;"|[[National Transcommunications Limited|<span style="color:white;">National Transcommunications Limited</span>]] | style="background-color:#B53389;color:white;"|NTL | {{Date table sorting|1 January 1991}} | 29 July 2005 |- | colspan=2 style="background-color:#B53389;color:white;"|[[Arqiva|<span style="color:white;">Arqiva</span>]] ! {{Date table sorting|29 July 2005}} ! present |- | colspan=5| |- |} <small>* [[Ministry of Posts and Telecommunications (United Kingdom) |Ministry of Posts and Telecommunications]]<ref>{{cite web |title=Regulator archives |url=http://www.ofcom.org.uk/static/archive/ra/about/document/100years/milestne.htm |website=Ofcom |date=24 June 2010}}</ref></small>
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