Editing Service management (section)

==Benefits==
The main drivers for a company to establish or optimize its service management practices are varied:

* High service costs can be reduced, i.e. by integrating the service and products supply chain.
* Inventory levels of service parts can be reduced and therefore reduce total inventory costs.
* Customer service or parts/service quality can be optimized.
* Increasing service [[revenue]].
* Reduce obsolescence costs of service parts through improved forecasting.
* Improve customer satisfaction levels.
* Reduce expediting costs - with optimized service parts inventory, there is no need to rush orders to customers.
* Minimize technician visits - if they have the right part in hand, they can fix the problem on the first visit.