Editing Skytrax (section)

==Services==
Skytrax conducts research for commercial airlines, as well as taking [[Statistical survey|survey]]s from international travellers, to rate [[cabin crew|cabin staff]], airports, airlines, airline lounges, [[in-flight entertainment]], on-board [[catering]], and several other elements of air travel.<ref>{{cite book | author = Mario Kossmann | title = Delivering Excellent Service Quality in Aviation | publisher = Ashgate Publishing | year = 2006 | isbn = 0-7546-4725-0 | pages = 67–71}}</ref><ref>{{cite web |url=http://airtravel.about.com/b/a/175032.htm |title=Skytrax rates the world's best |access-date=23 April 2007 |archive-date=19 February 2007 |archive-url=https://web.archive.org/web/20070219031112/http://airtravel.about.com/b/a/175032.htm |url-status=dead }}</ref> Apart from these evaluations, Skytrax has an airline forum where passengers give potential passengers insights and opinions about airlines. The website also hosts flight reviews, flight checks, and satisfaction surveys. Skytrax holds an annual World Airline Awards<ref>[http://www.worldairlineawards.com/ World Airline Awards]</ref> and World Airport Awards,<ref>[http://www.worldairportawards.com/ World Airport Awards]</ref> as well as ranking airlines and airports.