Editing Business process (section)

===Business process management (BPM)===

Though the term has been used contextually to mixed effect, "[[business process management]]" (BPM) can generally be defined as a discipline involving a combination of a wide variety of business activity flows (e.g., [[business process automation]], modeling, and optimization) that strives to support the goals of an enterprise within and beyond multiple boundaries, involving many people, from employees to customers and external partners.<ref name="SwensonPhase4_14">{{cite book |chapter-url=https://books.google.com/books?id=RT7LAwAAQBAJ&pg=PA79 |chapter=Phase 4: What Is Business Process Management? |title=The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM |author1=Swenson, K.D. |author2=von Rosing, M.  |editor1=von Rosing, M.|editor2=Scheer, A.-W.|editor3=von Scheel, H. |volume=1 |publisher=Morgan Kaufmann |year=2015 |pages=79–88 |isbn=9780127999593}}</ref> A major part of BPM's enterprise support involves the continuous evaluation of existing processes and the identification of ways to improve upon it, resulting in a cycle of overall organizational improvement.