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Ticketmaster
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=== Data breaches === In June 2018, Ticketmaster notified 40,000 [[United Kingdom|U.K.]] customers that it had identified a hack caused by [[malicious software]] on a third-party customer support product it contracted. The company stated that customers who bought tickets between February and June 2018 may have had data compromised.<ref>{{cite web|url=https://www.which.co.uk/news/2018/06/ticketmaster-data-breach-thousands-of-customers-may-be-affected/|title=Ticketmaster data breach: Thousands of customers may be affected|date=27 June 2018|publisher=Which?|access-date=24 July 2018}}</ref><ref>{{cite web|url=https://www.bbc.co.uk/news/technology-44628874|title=Ticketmaster admits personal data stolen in hack attack|date=27 June 2018|publisher=BBC News|access-date=24 July 2018}}</ref><ref>{{cite web|url=https://news.sky.com/story/ticketmaster-admits-user-data-was-stolen-in-breach-11419249|title=Ticketmaster admits user data was stolen in breach|date=28 June 2018|publisher=Sky News|access-date=24 July 2018}}</ref><ref>{{cite magazine|url=https://www.wired.co.uk/article/ticketmaster-data-breach-monzo-inbenta|title=The Ticketmaster hack is a perfect storm of bad IT and bad comms|date=28 June 2018|magazine=Wired|access-date=24 July 2018}}</ref> Between April 2 and May 18, 2024, an "unauthorized third party obtained information from a cloud database hosted by a third-party data services provider" that exposed personal information including payment-card details. Ticketmaster identified customers whose data may have been affected by the breach on May 23, 2024, but only notified them of this a month later in a June 22 letter.<ref>{{Citation |title=Notice of Data Breach |date=June 22, 2024 |place=Letter mailed to customers |publisher=Ticketmaster}}</ref> On May 20, 2024, Ticketmaster’s suffered a breach from their database hosted by [[Snowflake Inc.]] as part of a mass Snowflake customer data breach. Ticketmaster's parent company, Live Nation, revealed the breach on May 31, with Australian authorities confirming they were working with the company on the incident.<ref>{{cite web |last1=Whittaker |first1=Zack |title=Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach |url=https://techcrunch.com/2024/05/31/live-nation-confirms-ticketmaster-was-hacked-says-personal-information-stolen-in-data-breach/ |website=TechCrunch |access-date=2 June 2024 |date=31 May 2024}}</ref> Further investigation revealed that the hackers were able to access Ticketmaster's Snowflake database by using credentials stolen from EPAM, a 3rd party business process outsourcing firm.<ref>{{Cite news |last=Zetter |first=Kim |title=Hackers Detail How They Allegedly Stole Ticketmaster Data From Snowflake |url=https://www.wired.com/story/epam-snowflake-ticketmaster-breach-shinyhunters/ |access-date=2025-01-03 |work=Wired |language=en-US |issn=1059-1028}}</ref> As part of the stolen data, hackers leaked customer information and event barcodes for more than 70,000 Ticketmaster events, including Taylor Swift 'Eras Tour' and hundreds of other events. <ref>{{Cite news |last=Robins-Early |first=Nick |date=2024-07-05 |title=Hackers leak alleged Taylor Swift ticket data to extort Ticketmaster |url=https://www.theguardian.com/us-news/article/2024/jul/05/taylor-swift-eras-tour-ticketmaster-hack-ransom |access-date=2025-01-15 |work=The Guardian |language=en-GB |issn=0261-3077}}</ref><ref>{{Cite web |title=Hackers leak 39,000 print-at-home Ticketmaster tickets for 154 events |url=https://www.bleepingcomputer.com/news/security/hackers-leak-39-000-print-at-home-ticketmaster-tickets-for-154-events/ |access-date=2025-01-15 |website=BleepingComputer |language=en-us}}</ref>
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