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Software agent
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===Buyer agents (shopping bots)=== Buyer agents<ref>{{Cite book |last=Haag |first=Stephen |title=Management Information Systems for the Information Age |last2=Cummings |first2=Maeve |last3=Dawkins |first3=James |date=2006 |pages=224-228}}</ref> travel around a network (e.g. the internet) retrieving information about goods and services. These agents, also known as 'shopping bots', work very efficiently for commodity products such as CDs, books, electronic components, and other one-size-fits-all products. Buyer agents are typically optimized to allow for digital payment services used in e-commerce and traditional businesses.<ref>{{Cite web|url=https://keystoneclick.com/blog/digital-marketing/maximize-your-business-impact-how-use-facebook-chatbots|title=Maximize Your Business Impact {{!}} How to Use Facebook Chatbots|website=Keystone Click|language=en|access-date=2017-09-07|date=2016-08-26}}</ref>
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