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== References == === Notes === {{Reflist|30em}} === Bibliography === {{refbegin|40em}} <!--Keep this list in alphabetical order--> * {{cite book |last1=Ackoff |first1=Russell |chapter="Systems, Messes, and Interactive Planning" Portions of Chapters 1 and 2 |title=Redesigning the Future |chapter-url=https://archive.org/details/redesigningfutur00russ |chapter-url-access=registration |location=London |publisher=[[Wiley (publisher)|Wiley]] |year=1974|isbn=9780471002963 }} * {{cite journal |last=Camillus |first=J.C. |title=Strategy as a Wicked Problem |journal=[[Harvard Business Review]] |volume=86 |pages=98–101 |year=2008}} * {{cite book |last=Conklin |first=Jeff |chapter-url=http://www.cognexus.org/ConklinCaseStudyChapter.pdf |chapter=Dialog Mapping: Reflections on an Industrial Strength Case Study |title={{harvnb|Visualizing Argumentation|2003}} |year=2003 |pages=117–136 }} * {{cite book |last=Conklin |first=Jeff |title=Dialog Mapping: An Approach for Wicked Problems |publisher=CogNexus Institute |year=2003b}} * {{cite book|last=Conklin|first=Jeffrey|title=Dialogue mapping: building shared understanding of wicked problems|year=2006|publisher=[[Wiley (publisher)|Wiley]]|location=Chichester, England|isbn=978-0-470-01768-5}} * {{cite journal |last1=Conklin |first1=Jeff |first2=Min |last2=Basadur |author-link2=Min Basadur |first3=GK |last3=VanPatter |url=http://issuu.com/nextd/docs/conv28 |title=Rethinking Wicked Problems: Unpacking Paradigms, Bridging Universes (Part 1 of 2) |journal=NextDesign Leadership Institute Journal |year=2007a}} * {{cite journal |last1=Conklin |first1=Jeff |first2=Min |last2=Basadur |author-link2=Min Basadur |first3=GK |last3=VanPatter |url=http://issuu.com/nextd/docs/conv30 |title=Rethinking Wicked Problems: Unpacking Paradigms, Bridging Universes (Part 2 of 2) |journal=NextDesign Leadership Institute Journal |year=2007b}} * {{cite journal |last=Courtney |first=James F |title=Decision making and knowledge management in inquiring organizations: toward a new decision-making paradigm for DSS |journal=Decision Support Systems |volume=31 |issue=1 |year=2001 |issn=0167-9236 |doi=10.1016/s0167-9236(00)00117-2 |pages=17–38}} * {{cite book |last1=Horn |first1=Robert E. |first2=Robert P. |last2=Weber |url=http://www.strategykinetics.com//New_Tools_For_Resolving_Wicked_Problems.pdf |title=New Tools For Resolving Wicked Problems: Mess Mapping and Resolution Mapping Processes |publisher=Strategy Kinetics L.L.C. |year=2007}} * {{cite book |last1=DeGrace |first1=Peter |first2=L. Hulet |last2=Stahl |title=Wicked Problems, Righteous Solutions: A Catalog of Modern Engineering Paradigms |year=1990 |publisher=Yourdon Press |isbn=978-0-13-590126-7|url-access=registration |url=https://archive.org/details/wickedproblemsri0000degr }} * {{cite book |last=Hulme |first=Mike |title=Why We Disagree about Climate Change: Understanding Controversy, Inaction and Opportunity |publisher=Cambridge University Press |year=2009 |isbn=978-1-107-26889-0 |url=https://books.google.com/books?id=DWMkb4ondbQC}} * {{cite book |title=Visualizing Argumentation – Tools for Collaborative and Educational Sense-Making |editor-first1=P. |editor-last1=Kirschner |editor-first2=S.J.B |editor-last2=Shum |editor-first3=C.S. |editor-last3=Carr |publisher=Springer |year=2003 |isbn=978-1-4471-0037-9 |ref={{harvid|Visualizing Argumentation|2003}}}} * {{cite book |first1=Werner |last1=Kunz |first2=Horst W.J. |last2=Rittel |title=Issues as Elements of Information Systems |publisher=Institute of Urban and Regional Development, University of California, Berkeley |date=July 1970 |id=Working paper no. 131 }} * {{cite journal |last=Lazarus |first=Richard James |url=https://ssrn.com/abstract=1302623 |title=Super Wicked Problems and Climate Change: Restraining the Present to Liberate the Future |journal=[[Cornell Law Review]] |volume=94 |number=5 |date=July 2009 |id=Georgetown Public Law Research No. 1302623}} * {{cite journal|last1=Levin|first1=Kelly|last2=Cashore|first2= Benjamin |last3=Bernstein|first3=Steven |last4= Auld|first4= Graeme |title=Overcoming the tragedy of super wicked problems: constraining our future selves to ameliorate global climate change|journal=[[Policy Sciences]]|date=23 May 2012|volume=45|issue=2|pages=123–152|doi=10.1007/s11077-012-9151-0|s2cid=153744625}} * {{cite journal |last=Ritchey |first=Tom |year=2013 |orig-year=2005 |title=Wicked Problems: Modelling Social Messes with Morphological Analysis |journal=Acta Morphologica Generalis |volume=2 |number=1 |issn=2001-2241 |url=https://www.researchgate.net/publication/236885171 |access-date=7 October 2017}} * {{cite journal |last=Rittel |first=H. |url=http://www.ask-force.org/web/Discourse/Rittel-Planning-Crisis-First-Second-Generation-1972.pdf|title=On the Planning Crisis: Systems Analysis of the 'First and Second Generations |journal=Bedriftskonomen |volume=8 |year=1972}} * {{cite report |last=Rittel |first=H.W.J |title=The Reasoning of Designers |id=Working Paper A-88-4 |publisher=Institut fur Grundlagen der Planung |location=Stuttgart |year=1988}}. * {{cite journal |last=Roberts |first=N.C. |title=Wicked Problems and Network Approaches to Resolution |journal=International Public Management Review |volume=1 |number=1 |year=2000 |publisher=International Public Management Network |url=http://journals.sfu.ca/ipmr/index.php/ipmr/article/download/175/175 |access-date=7 October 2017}}<!-- No apparent ISSN --> * {{cite book |last1=Shum |first1=Simon J. Buckingham |chapter=The Roots of Computer Supported Argument Visualization |title={{harvnb|Visualizing Argumentation|2003}} |series=Computer Supported Cooperative Work |chapter-url=http://swbplus.bsz-bw.de/bsz102865434kap.pdf |pages=3–24 |doi=10.1007/978-1-4471-0037-9_1 |year=2003|isbn=978-1-85233-664-6 |s2cid=55421878 }} * {{cite book |last1=Sølvberg |first1=Arne |author-link1=Arne Sølvberg |first2=David |last2=Kung |title=An Introduction to Information Systems Engineering |publisher=Springer |year=1993}} * {{cite journal |last=Stolterman |first=E. |title=The Nature of Design Practice and Implications for Interaction Design Research |journal=International Journal of Design |volume=2 |pages=55–65 |year=2008}} {{refend}} === Further reading === {{refbegin|40em}} * Buchanan, R. (1992). Wicked Problems in Design Thinking. Design Issues, Vol. 8, No. 2, (Spring, 1992), pp. 5–21: http://web.mit.edu/jrankin/www/engin_as_lib_art/Design_thinking.pdf * Brown, Valerie A. and Harris, John A. and Russell, Jacqueline Y; "Tackling wicked problems : through the transdisciplinary imagination" Edited by Valerie A. Brown, John A. Harris and Jacqueline Y. Russell [[Earthscan]], London; Washington, DC : 2010. {{ISBN|978-1-84407-925-4}}. * Conklin, Jeff; [http://www.cognexus.org/Rotman-interview_SharedUnderstanding.pdf ''Building Shared Understanding of Wicked Problems''], Rotman Magazine, the alumni magazine of [[Rotman School of Management]] (Winter 2009). * Culmsee, Paul; Awati, Kailash . [https://books.google.com/books?id=CUgasLvgvdEC&q=%22wicked+problem%22 The Heretic's Guide to Best Practices: The Reality of Managing Complex Problems in Organisations]. iUniverse Star, 2013. * Horn, Robert E., [http://www.stanford.edu/~rhorn/a/recent/spchKnwldgPACKARD.pdf ''Knowledge Mapping for Complex Social Messes''] {{Webarchive|url=https://web.archive.org/web/20080515002344/http://www.stanford.edu/~rhorn/a/recent/spchKnwldgPACKARD.pdf |date=2008-05-15 }}, a [[Stanford University]] presentation to the "Foundations in the Knowledge Economy" conference at the [[David and Lucile Packard Foundation]], July 16, 2001 * {{cite journal |last1=Levin |first1=K. |first2=B. |last2=Cashore |first3=S. |last3=Bernstein |first4=G. |last4=Auld |title=Playing it forward: Path dependency, progressive incrementalism, and the 'Super Wicked' problem of global climate change |journal=IOP Conference Series: Earth and Environmental Science |year=2009 |volume=50 |issue=6 |pages=502002 |doi=10.1088/1755-1307/6/50/502002 |bibcode=2009E&ES....6X2002L |s2cid=250682896 |url=http://environment.research.yale.edu/documents/downloads/0-9/2010_super_wicked_levin_cashore_bernstein_auld.pdf |access-date=2012-05-10 |archive-date=2013-04-09 |archive-url=https://web.archive.org/web/20130409010702/http://environment.research.yale.edu/documents/downloads/0-9/2010_super_wicked_levin_cashore_bernstein_auld.pdf |url-status=dead }} * Kolko, Jon; [http://www.wickedproblems.com/ ''Wicked Problems: Problems Worth Solving''], a free book available online, 2012 * Richardson, Adam; [http://www.frogdesign.com/design-mind/articles/fall-2006/wicked-problems.html ''Wicked Problems: Today's business problems can be impossible to define, let alone solve''], Fall 2006 * {{cite book|ref=none|last=Ritchey|first=Tom|title=Wicked problems – Social messes: Decision support modelling with morphological analysis|publisher=Springer|location=Berlin|year=2011|isbn=978-3-642-19653-9|url=https://www.springer.com/us/book/9783642196522}} * Rittel, Horst; "Second Generation Design Methods," Interview in Design Methods Group, 5th Anniversary Report, DMG Occasional Paper 1, 1972, pp. 5–10. Reprinted in N. Cross (ed.), Developments in Design Methodology, [[Wiley (publisher)|John Wiley & Sons]], Chichester, 1984, pp. 317–327. * Shum, Simon J. Buckingham; Albert M. Selvin, Maarten Sierhuis, Jeffrey Conklin, Charles B. Haley, Bashar Nuseibeh; [http://kmi.open.ac.uk/publications/index.cfm?trnumber=kmi-05-18 ''Hypermedia Support for Argumentation-Based Rationale: 15 Years on from gIBIS and QOC''], December 2005 {{refend}}
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