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===Physical characteristics=== Physical characteristics are things such as the actual size of the document, contrast, colour, and typography. The main factors in typography are legibility of text and readability in the conditions in which the document is expected to be used.<ref name="Lau 2023" /> Legibility of text involves the selection of characters to enable the reader to identify them quickly and positively discriminate them from other characters. Readability is the quality of the word or text which allows rapid recognition of single words, word groups, abbreviations, and symbols.<ref name="Lau 2023" /> Thousands of fonts are available, in two major groups: Roman (with serifs) and sans-serif. Research has shown that sans-serif is more legible than Roman as the absence of serifs presents simple and clean typeface. Arial or Helvetica are preferred.<ref name="Lau 2023" /> The consensus of researchers is that lowercase is more legible because the pattern of the whole word is more familiar, and the pattern of ascenders and descenders is helpful for recognition. The occasional use of uppercase words for emphasis or in acronyms is acceptable, particularly where this is the common usage.<ref name="Lau 2023" /> Font size is important for readability, especially for older operators. A font size between 14 and 20 points is recommended for reasonably well illuminated situations. Font size less than 10 points is not recommended. Checklists for use in poorly illuminated conditions should use a larger font for improved readability. Black text on a white background is generally preferred for best contrast, though in some cases a yellow background is acceptable.<ref name="Lau 2023" /> Other factors influencing readability and reducing error include both horizontal and vertical character spacing, stroke width and character height to width ratio, and line length. Italics reduce readability of large areas of text but are acceptable for emphasis of a few words. Bolding does not affect readability significantly, but is useful for emphasis, and is best used with discretion. The use of multiple type faces in body text can be confusing and significantly reduces readability, so should be avoided. Contrast is more useful than colour to provide visibility of characters. White on black can be useful if dark adaptation must be preserved, but is not optimum when illumination is good. If checklists are plastic laminated, an anti-glare finish should be used to prevent disruption by highlights. Opacity of the paper is important if printed on both sides or there is a possibility of backlighting.<ref name="Degani 1992" />
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