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=== Rental programs === In-store rentals are processed by either using a kiosk and ordering books online with a third party facilitator or renting directly from the store's inventory. Some stores use a hybrid of both methods, opting for in-store selections of the most popular books and the online option for more obscure titles or books they consider too risky to put in the rental system. Rented items can be used for a set duration of time, then are required to be returned to the physical store or shipped back to the third party facilitator by the rental due date. Writing and highlighting is sometimes allowed in rented items, although excessive markup which makes the item unrentable is discouraged.<ref>{{Cite web |last=Reckelhoff |first=Benjamin |date=10 February 2021 |title=College Book Rental Frequently Asked Questions |url=https://www.ecampus.com/textbook-rental |website=eCampus.com}}</ref> Overdue items are often charged a fee up to the retail price of the rented item. Rented items typically do not include supplemental materials such as access codes, CDs, or loose-leafs.<ref>{{Cite web |last=Reckelhoff |first=Benjamin |date=10 February 2021 |title=Will my rental come with an access card/CD/study guide/supplement |url=https://www.ecampus.com/help/faq/will-my-rental-come-with-an-access-cardcdstudy-guidesupplement/62 |access-date=10 February 2021 |website=eCampus}}</ref>
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