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Business process modeling
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==== Structure business processes – building a process map ==== ''Timo Füermann'' explains: "Once the business processes have been identified and named, they are now compiled in an overview. Such overviews are referred to as process maps."<ref name="FUEERMANN">Timo Füermann: ''Prozessmanagement: Kompaktes Wissen, Konkrete Umsetzung, Praktische Arbeitshilfen'', Hanser, München 2014, ISBN 978-3-446-43858-3</ref> <sup>(Chapter 2.4 Creating the process map) ← automatic translation from German</sup> [[File:Process-map-for-a-market-driven-company.png|thumb|Example of a '''process map''' for a market-driven company]] ''Jörg Becker and Volker Meise'' provide the following list of activities for structuring business processes: * Enumeration of the main processes, * Definition of the process boundaries, * Determining the strategic relevance of each process, * Analysis of the need for improvement of a process and * Determining the political and cultural significance of the process<ref name="BECKER-MEISE"/> <sup>(Chapter 4.10 Defining the process structure) ← automatic translation from German</sup> The structuring of business processes generally begins with a distinction between management, core, and support processes. * ''Management processes'' govern the operation of a company. Typical management processes include corporate governance and [[strategic management]]. They define corporate objectives and monitor the achievement of objectives. * ''Core processes'' constitute the [[core business]] and create the primary value stream. Typical operational processes are [[purchasing]], [[manufacturing]], [[marketing]], and [[sales]]. They generate visible, direct customer benefits. * ''Support processes'' provide and manage operational resources. They support the core and management processes by ensuring the smooth running of business operations. Examples include [[accounting]], [[recruitment]], and [[technical support]]. [[File:VAC-production-company.png|thumb|Example of a '''process map''' for a resource-driven company]]
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