Editing Work design (section)

=== Motivation, knowledge, skills, and abilities (KSAs) ===
In accordance with the ability-motivation-opportunity model of behaviour,<ref>{{Cite book|date=2000-06-01|title=Manufacturing advantage: why high performance work systems pay off}}</ref> the work design-related decisions of individuals are shaped by their ''[[motivation]]'' and ''[[Knowledge, Skills, and Abilities|knowledge, skills, and abilities]]''. These proximal processes apply to decision making in both people in formal positions of authority (i.e. managers) as well as individual employees.<ref name=":14" /> With respect to motivation, managers' decisions could be shaped by autonomous motivation (e.g. the desire the retain employees) or controlled motivation (e.g. reducing staffing costs). In terms of KSAs, managers' knowledge about work design options and their skills to engage employees in the decision making process may shape their decisions.<ref name=":14" /> It is believed that these same processes apply to employees' work design-related actions and decisions.<ref name=":14" />