Editing Drive-through (section)

=== Visually impaired ===
In May 2016, [[McDonald's legal cases#Discrimination|Scott Magee]] filed a United States federal [[class action]] lawsuit pursuing action against McDonald's due to the company being unwilling to serve people who are [[visually impaired]], when only the drive-through lane is open.<ref>{{cite web|url=https://www.usatoday.com/story/money/nation-now/2016/06/01/blind-man-sues-mcdonalds-service-drive-thru-window/85240334/|title=Blind man sues McDonald's for refusing drive-thru service|publisher=usatoday.com|access-date=16 June 2016}}</ref>  

On 24 May 2018 a law came into effect in [[Portland, Oregon]], requiring multi-modal access to drive-throughs.<ref>{{cite news |title=It Is Now a Violation of Portland City Code For Drive-Thru Windows to Refuse to Serve People Who Pedal or Walk to the Window |author=Elise Herron |date=May 30, 2018 |publisher=Willamette Week |url=https://www.wweek.com/news/2018/05/30/it-is-now-a-violation-of-city-code-for-drive-thru-windows-to-refuse-to-serve-people-who-pedal-or-walk-to-the-window/ |access-date=October 19, 2018}}</ref>  The new zoning law states, "When a drive-through facility is open and other pedestrian-oriented customer entrances to the business are unavailable or locked, the drive-through facility must serve customers using modes other than a vehicle such as pedestrians and bicyclists."<ref>{{cite web | title = Portland Zoning Code 33.224 Drive-Through Facilities Multi-Modal Access | publisher = Bureau of Planning, City of Portland, Oregon | date= 22 August 2018 | url = https://www.portlandoregon.gov/bps/title33_complete_print.pdf}}</ref>  

After one year, the Portland law was working well.<ref>{{cite news |title=Portland's Fast-Food Drive-Thrus Have Been Transformed Into Bike Lanes—We tested the new rules by riding scooters to the Taco Bell window |work=Willamette Week |date=July 23, 2023 |author=Hannah Chinn |author2=Ryan Nguyen |author3=Abbey McDonald |url=https://www.wweek.com/news/city/2019/07/23/portlands-fast-food-drive-thrus-have-been-transformed-into-bike-lanes/ |access-date=July 24, 2019}}</ref> The Willamette Week tested five locations, and in all cases customers without cars received satisfactory service:

{| class="wikitable"
! Mode of Transportation !! Restaurant !! Address !! Service
|-
| Scooter || Super Deluxe || 5900 SE Powell Bvld. || Satisfactory
|-
| Bicycle || McDonald's || 1520 NE Grand Ave. || Satisfactory
|-
| Bicycle || Burgerville || 3432 SE 25th Ave. || Satisfactory
|-
| Pedestrian || Wendy's || 1421 NE Grand Ave. || Satisfactory
|-
| Several || Taco Bell || 725 NE Weilder St. || Satisfactory
|}