Editing Ghost (disk utility) (section)

=== Norton GHOST 9.0 (includes GHOST 2003) ===
GHOST 9.0 was released August 2, 2004. It represents a significant shift in the consumer product line from GHOST 2003, in several ways:
* It uses a totally different code base, based on the [[DriveImage]]/[[V2i Protector]] product via Symantec's acquisition of [[PowerQuest]].
* It is a Windows program that must be installed on the target system.
* Images can be made while Windows is running, rather than only when booted directly into DOS mode.
* [[Incremental backup|Incremental]] images (containing only changes since the last image) are supported.
* Requires [[Product activation|Product Activation]] in order to function fully.
* The bootable environment on the GHOST 9 CD is only useful for recovery of existing backups. It cannot be used to create new images.

Since GHOST 9 does not support the older .gho format disk images, a separate CD containing GHOST 2003 is included in the retail packaging for users needing to access those older images.

The limitations of GHOST 9 compared to GHOST 2003 were not well-communicated by Symantec, and resulted in many dissatisfied customers who purchased GHOST 9 expecting the previous version's features (like making images from the bootable GHOST environment, no installation required, and no product activation).