Editing Queueing theory (section)

=== Queueing Applications ===
Queueing theory finds widespread application in computer science and information technology. In networking, for instance, queues are integral to routers and switches, where packets queue up for transmission. By applying queueing theory principles, designers can optimize these systems, ensuring responsive performance and efficient resource utilization.

Beyond the technological realm, queueing theory is relevant to everyday experiences. Whether waiting in line at a supermarket or for public transportation, understanding the principles of queueing theory provides valuable insights into optimizing these systems for enhanced user satisfaction. At some point, everyone will be involved in an aspect of queuing. What some may view to be an inconvenience could possibly be the most effective method.
Queueing theory, a discipline rooted in applied mathematics and computer science, is a field dedicated to the study and analysis of queues, or waiting lines, and their implications across a diverse range of applications. This theoretical framework has proven instrumental in understanding and optimizing the efficiency of systems characterized by the presence of queues. The study of queues is essential in contexts such as traffic systems, computer networks, telecommunications, and service operations.

Queueing theory delves into various foundational concepts, with the arrival process and service process being central. The arrival process describes the manner in which entities join the queue over time, often modeled using stochastic processes like Poisson processes. The efficiency of queueing systems is gauged through key performance metrics. These include the average queue length, average wait time, and system throughput. These metrics provide insights into the system's functionality, guiding decisions aimed at enhancing performance and reducing wait times.<ref>Gross, D., & Harris, C. M. (1998). ''Fundamentals of Queueing Theory''. John Wiley & Sons.</ref><ref>Kleinrock, L. (1976). ''Queueing Systems: Volume I - Theory''. Wiley.</ref><ref>Cooper, B. F., & Mitrani, I. (1985). ''Queueing Networks: A Fundamental Approach''. John Wiley & Sons.</ref>