Editing ATM (section)

=== Customer security ===
[[File:ATMs In A Van.jpg|thumb|left|Dunbar armored personnel watching over ATMs that have been installed in a [[van]]]]
[[File:PNB_Bank_on_wheels1.jpg|200px|thumbnail|right|[[Philippine National Bank]]-ATM on wheels]]
In some countries, multiple [[security camera]]s and [[security guard]]s are a common feature.<ref>{{cite web|url=http://www.banking.state.ny.us/legal/atmsafe.htm |title=NYSBD - Text of the ATM Safety Act |publisher=Banking.state.ny.us |date=1997-06-01 |access-date=2011-02-11 |url-status=dead |archive-url=https://web.archive.org/web/20110410044556/http://www.banking.state.ny.us/legal/atmsafe.htm |archive-date=10 April 2011 }} 
</ref> In the [[United States]], The [[New York State]] Comptroller's Office has advised the New York State Department of Banking to have more thorough safety inspections of ATMs in high crime areas.<ref>{{cite web|url=http://www.osc.state.ny.us/press/releases/oct07/100407.htm |title=DiNapoli Calls for Better Oversight of Bank ATMs |publisher=Osc.state.ny.us |date=2007-10-04 |access-date=2011-02-11 |url-status=dead |archive-url=https://web.archive.org/web/20110610044250/http://www.osc.state.ny.us/press/releases/oct07/100407.htm |archive-date=10 June 2011 }}</ref>

Consultants of ATM operators assert that the issue of customer security should have more focus by the banking industry;<ref>[http://www.atmmarketplace.com/research.htm?article_id=5171&pavilion=4&step=story] {{webarchive|url=https://web.archive.org/web/20060509230352/http://www.atmmarketplace.com/research.htm?article_id=5171&pavilion=4&step=story|date=9 May 2006}}</ref> it has been suggested that efforts are now more concentrated on the preventive measure of deterrent legislation than on the problem of ongoing forced withdrawals.<ref>[http://www.atmmarketplace.com/news_story.htm?i=20479] {{webarchive|url=https://web.archive.org/web/20060509230332/http://www.atmmarketplace.com/news_story.htm?i=20479|date=9 May 2006}}</ref>

At least as far back as 30 July 1986, consultants of the industry have advised for the adoption of an emergency PIN system for ATMs, where the user is able to send a [[panic alarm|silent alarm]] in response to a threat.<ref>Representative Mario Biaggi, Congressional Record, 30 July 1986, Page 18232 et seq.</ref> Legislative efforts to require an emergency PIN system have appeared in [[Illinois]],<ref>{{cite web|url=http://www.obre.state.il.us/AGENCY/News/atmrpt.htm |title=ATM Report |publisher=Obre.state.il.us |access-date=2011-02-11 |url-status=dead |archive-url=https://web.archive.org/web/20101104220104/http://www.obre.state.il.us/AGENCY/News/atmrpt.htm |archive-date=4 November 2010 }}</ref> [[Kansas]]<ref>{{Cite web
| archive-url= https://web.archive.org/web/20040512032514/https://www.cunews.com/newsletters/2004216.htm
| archive-date= 12 May 2004
|title=Credit Union tech-talk News 2/16/04
|url=https://www.cunews.com/newsletters/2004216.htm
| url-status= dead 
|access-date=2023-03-27|website=cunews.com
| at= ATMs / Kiosks}}</ref><ref>{{Cite web|url=http://www.kansas.gov/government/legislative/bills/2004/333.pdf|title=Senate Bill No. 333|date=2004|website=www.kansas.gov|archive-url=https://web.archive.org/web/20181214063626/http://www.kansas.gov/government/legislative/bills/2004/333.pdf|archive-date=14 December 2018|url-status=live|access-date=2018-12-14}}</ref> and [[Georgia (U.S. state)|Georgia]],<ref>{{cite web|url=http://www.legis.state.ga.us/legis/2005_06/versions/sb379_SB_379_PF_2.htm |title=sb379_SB_379_PF_2.html |publisher=Legis.state.ga.us |access-date=2011-02-11 |url-status=dead |archive-url=https://web.archive.org/web/20100831204344/http://www.legis.state.ga.us/legis/2005_06/versions/sb379_SB_379_PF_2.htm |archive-date=31 August 2010 }}</ref> but none has succeeded yet. In January 2009, Senate Bill 1355 was proposed in the Illinois Senate that revisits the issue of the reverse emergency PIN system.<ref>{{cite web |url=http://www.ilga.gov/legislation/BillStatus.asp?DocNum=1355&GAID=10&DocTypeID=SB&LegId=42570&SessionID=76&GA=96 |title=Illinois General Assembly - Bill Status for SB1355 |publisher=Ilga.gov |access-date=2011-02-11 |url-status=live |archive-url=https://web.archive.org/web/20101111052035/http://www.ilga.gov/legislation/BillStatus.asp?DocNum=1355&GAID=10&DocTypeID=SB&LegId=42570&SessionID=76&GA=96 |archive-date=11 November 2010 }}</ref> The bill is again supported by the police and opposed by the banking lobby.<ref>{{cite web |last=Kravetz |first=Andy |url=http://www.pjstar.com/news/x1745367387/ATM-software-aimed-at-reversing-crime |title=ATM software aimed at reversing crime - Peoria, IL |publisher=pjstar.com |date=2009-02-18 |access-date=2011-02-11 |url-status=live |archive-url=https://web.archive.org/web/20110118225019/http://www.pjstar.com/news/x1745367387/ATM-software-aimed-at-reversing-crime |archive-date=18 January 2011 }}</ref>

In 1998, three towns outside Cleveland, Ohio, in response to an ATM crime wave, adopted legislation requiring that an [[emergency telephone number]] switch be installed at all outdoor ATMs within their jurisdiction. In the wake of a homicide in Sharon Hill, Pennsylvania, the city council passed an ATM security bill as well.

In China and elsewhere, many efforts to promote security have been made. On-premises ATMs are often located inside the bank's lobby, which may be accessible 24 hours a day. These lobbies have extensive security camera coverage, a courtesy telephone for consulting with the bank staff, and a security guard on the premises. Bank lobbies that are not guarded 24 hours a day may also have secure doors that can only be opened from outside by swiping the bank card against a wall-mounted scanner, allowing the bank to identify which card enters the building. Most ATMs will also display on-screen safety warnings and may also be fitted with convex mirrors above the display allowing the user to see what is happening behind them.

As of 2013, the only claim available about the extent of ATM-connected homicides is that they range from 500 to 1,000 per year in the US, covering only cases where the victim had an ATM card and the card was used by the killer after the known time of death.<ref>[http://www.wctv.tv/home/headlines/Could_Reverse_Pin_Save_Lives_at_ATM_152336195.html Could Reverse PIN Save Lives at ATM?] {{webarchive|url=https://web.archive.org/web/20141013150036/http://www.wctv.tv/home/headlines/Could_Reverse_Pin_Save_Lives_at_ATM_152336195.html |date=13 October 2014 }}. Wctv.tv. Retrieved on 2013-08-02.</ref>