Editing Conversation analysis (section)

=== Applied conversation analysis ===
Conversation analysis is used in various contexts leading to a number of different fields benefitting from conversation analytic findings. This includes the study of doctor-patient interactions, media interviews, [[second-language acquisition]], and various institutional settings.<ref name=antaki2011>{{cite book | last=Antaki | first=Charles | title=Applied Conversation Analysis | chapter=Six Kinds of Applied Conversation Analysis | publisher=Palgrave Macmillan UK | publication-place=London | year=2011 | isbn=978-0-230-22996-9 | doi=10.1057/9780230316874_1 | pages=1–14}}</ref> For instance, Tanya Stivers studied the pressures that lead to doctors prescribing antibiotics.<ref>{{cite book |last1=Stivers |first1=Tanya |title=Prescribing under pressure: parent-physician conversations and antibiotics |date=2007 |publisher=Oxford University Press |location=Oxford |isbn=9780199870837 |url=https://academic.oup.com/book/11430 |access-date=3 December 2022}}</ref> A focus on interaction in professional contexts was established by the 1992 book ''Talk at Work'' by Paul Drew and [[John Heritage]],<ref>{{cite book 
|last1=Sormani |first1=Philippe 
|editor1-last=Atkinson |editor1-first=Paul |editor2-last=Delamont |editor2-first=Alexandru Cernat | editor3-last = Sakshaug | editor3-first = Joseph W. | editor4-last = Williams | editor4-first = Richard A. |title=SAGE Research Methods Foundations|date=2019 |publisher=SAGE |doi=10.4135/9781526421036788330  
|url=https://methods.sagepub.com/foundations/ethnomethodological-analysis 
|chapter=Ethnomethodological Analysis}}</ref> but earlier studies had also focused on specific institutional contexts, mostly one at a time.<ref>Drew, Paul and Heritage, John (1992) "Analyzing talk at work: an introduction". In Drew, Paul; Heritage, John (eds.) ''Talk at Work: Interaction in Institutional Settings''. Cambridge: Cambridge University Press.</ref> More recently, conversation analysis has also been used in the development of [[conversational user interface]]s and [[chatbot]]s.<ref>{{cite web | last1=Stokoe|first1=Elizabeth|last2=Flood|first2=Helen|last3=Vieira|first3=Helena | title=Elizabeth Stokoe: "Conversation analysis has many applications, from Silicon Valley to medicine" | website=LSE Business Review | date=2024-01-29 | url=https://blogs.lse.ac.uk/businessreview/2024/01/29/elizabeth-stokoe-conversation-analysis-has-many-applications-from-silicon-valley-to-medicine/ | access-date=2024-02-19}}</ref>