Editing ASB Bank (section)

==Innovation==
[[File:Ponsonby Corner Branch Of ASB.jpg|thumb|right|204x204px|A branch in [[Ponsonby, New Zealand|Ponsonby]], [[Auckland]]]]The bank has won awards including [[NetGuide]] Award for best financial services site in 2006 and 2007, [[TUANZ]] Innovation Award for Financial Service in 2001, 2002, 2003 and 2005, and recently Canstar's inaugural annual 'Best Online Banking Award' in 2012.<ref name="ASB wins best online bank award" >{{cite news|last=Crossley |first=Jazial |url=http://www.stuff.co.nz/business/industries/7048480/ASB-wins-best-online-bank-award |title=ASB wins best online bank award|work=[[Stuff (website)|Stuff]]|date=6 June 2012|access-date=31 July 2012|archive-url=https://web.archive.org/web/20191110154835/http://www.stuff.co.nz/business/industries/7048480/ASB-wins-best-online-bank-award|archive-date=10 November 2019}}</ref>

ASB launched pago in November 2006, which is an electronic payment service that allows anyone with a New Zealand bank account to send cleared funds via mobile phone or the internet to another person or participating retailer in real-time.<ref name="About pago">{{cite web|url=https://www.pago.co.nz/home/about-pago.aspx |title=About pago |website=Pago.co.nz |access-date=31 July 2012 |url-status = dead|archive-url=https://web.archive.org/web/20120730175454/https://www.pago.co.nz/home/about-pago.aspx |archive-date=30 July 2012 }}</ref> The technology has not succeeded in the way ASB hoped, with very little use and virtually no significant updates since 2010. ASB Securities, launched in 1999, remains the largest online broker in New Zealand in terms of trading volume and active customers.<ref name="ASB Securities Review" >{{cite web|url=https://www.moneyhub.co.nz/asb-securities.html |title=ASB Securities Review - What You Need to Know|website=moneyhub.co.nz |access-date=20 February 2018}}</ref>

The bank has found significant success by being the first to introduce innovative services and features to the New Zealand market.{{citation needed|date=November 2021}}
ASB was the first bank in New Zealand to offer:
* [[internet banking]] ('''FastNet Classic''' in 1997)
* branches open seven days a week (1998)
* online share trading on both the Australian and New Zealand share-markets (via ASB Securities in 1999)
* banking via mobile phones ('''ASB Mobile''' in 1999)
* the ability for customers to stop receiving their paper statements (2003)
* banking via [[Personal digital assistant|PDA]]s and browser-based [[mobile banking]] (2006)
* automatic rounding of transactions where the difference is put into a savings account ('''Save the Change''' in 2010)
* [[Facebook]] friend payments via '''ASB Mobile''' [[iOS]], [[Android (operating system)|Android]] and [[Windows Phone]] apps (2012)
* a dedicated real estate app for iOS ('''ASB Property Guide''' in 2012)