Editing Caffè Nero (section)

==Controversies==
{{criticism section|date=November 2022}}
Some of the company's stores have had planning permission controversies or enforcement. In December 2011, councillors in [[Skipton]] accused Caffè Nero of "bully-boy tactics" following the opening of a store without the required planning permission.<ref>{{cite news| last=Tate | first=Lesley | title=Retrospective application for Skipton High Street business refused|newspaper=Craven Herald | date=15 December 2011 | url=https://www.cravenherald.co.uk/news/9421173.retrospective-application-for-skipton-high-street-business-refused/}}</ref>

{{As of|2014}} Caffè Nero had not paid any [[United Kingdom corporation tax|corporation tax in the UK]] since 2007 on sales of £2 billion and had been subject to criticism,<ref name=bbc.co>{{Cite news|url=https://www.bbc.com/news/business-27291283|title=Caffe Nero accused over tax affairs|work=BBC News|date=6 May 2014}}</ref>{{needs update|date=May 2023}} although the [[BBC]] reported that "there is no suggestion that Caffe Nero has done anything illegal" and that "Caffe Nero has previously rejected accusations that its complex corporate structure involving various holding companies is designed to avoid corporation tax."<ref name=bbc.co />

In May 2015, the company said that they would stop serving milk from farms in [[Gloucestershire]]'s [[Badger culling in the United Kingdom|badger cull]] areas following threats from animal-rights activists. On 29 May 2015, the company said: "Caffè Nero has instructed its partners supplying to stores which are situated around the cull zone areas to supply milk from farms outside of the zone."<ref>{{cite news|url=http://www.gloucestercitizen.co.uk/Caff-Nero-bans-badger-cull-milk-animal-rights/story-26612320-detail/story.html|title=Caffè Nero bans 'badger cull' milk after animal rights threats|work=Gloucester Citizen|date=1 June 2015|access-date=1 June 2015|archive-url=https://web.archive.org/web/20150803065241/http://www.gloucestercitizen.co.uk/Caff-Nero-bans-badger-cull-milk-animal-rights/story-26612320-detail/story.html|archive-date=3 August 2015|url-status=dead}}</ref> 

On 7 July 2015, rats were videoed scurrying along the floor and counter in their [[Donegall Square]] West unit in [[Belfast]], despite having previously been awarded a four out of five star rating by inspectors from Belfast City Council. Having been notified of the incident, the store was closed for a full investigation and later reopened; the source of the infestation was an adjacent disused building.<ref>{{cite news|url=https://www.bbc.co.uk/news/uk-northern-ireland-33787741|title=Caffè Nero Council visit after rats filmed|work=BBC News|date=5 August 2015}}</ref> 

A 2017 undercover investigation by the BBC programme ''[[Watchdog (TV programme)|Watchdog]]'' found trace amounts of faecal bacteria in the iced water used for drinks in Caffè Nero, [[Starbucks]] and [[Costa Coffee]]. It was suggested that the ice was most likely to have been contaminated by being touched by unclean hands. The three major coffee chains said they were taking steps to deal with the matter. Tony Lewis, head of policy at the Chartered Institute of Environmental Health, urged caution about the BBC's findings, stating: "The public should not panic about this. You can't generalise from the small sample size."<ref>{{cite news|url=https://www.theguardian.com/world/2017/jun/28/faecal-bacteria-found-ice-three-major-uk-chains-caffe-nero-starbucks-costa-coffee|title=Faecal bacteria found in ice from Costa, Caffè Nero and Starbucks|first=Nicola|last=Davis|date=28 June 2017|work=The Guardian}}</ref>

In June 2018, Polish State Sanitary Inspectorate and media reported 63 adults and 10 children having been poisoned (21 of whom were hospitalised) after eating [[salmonella]]-contaminated cakes served in a number of Caffè Neros in [[Warsaw]], [[Kraków]] and [[Wrocław]].<ref>{{cite web|url=https://warszawawpigulce.pl/sanepid-72-przypadki-zachowan-w-tym-10-dzieci-w-dalszym-ciagu-stwierdza-sie-nieprawidlowosci/|title=Sanepid: 73 przypadki zachorowań, w tym 10 dzieci|date=11 June 2018|website=warszawawpigulce.pl}}</ref><ref>{{cite web|url=https://pssewawa.pl/container/GreenCaffeNero-zatrucie-4.pdf|title=Komunikat nr 4: Zatrucie pokarmowe w sieci kawiarni Green Caffe Nero|date=11 June 2018|website=pssewawa.pl}}</ref>