Editing GEICO (section)

==Modern development==
GEICO generally deals directly with consumers via [[telephone]] and [[internet]]; however, the local agent program has more than 300 independent offices across the United States. GEICO is now the second-largest writer of private auto insurance in the country.

In 2015, GEICO began offering coverage for drivers of [[ridesharing companies]] in select states, including in high-population states such as [[Texas]], [[Pennsylvania]], [[Ohio]], and [[Georgia (U.S. state)|Georgia]].<ref>{{cite web|first1=Carolyn|last1=Said|url=http://www.sfgate.com/business/article/Leaked-transcript-shows-Geico-s-stance-against-5910113.php|title=Leaked transcript shows Geico's stance against Uber, Lyft|website=SFGATE|publisher=Hearst Communications, Inc.|date=November 22, 2014|access-date=May 9, 2018|url-status=live|archive-url=https://web.archive.org/web/20180313031534/https://www.sfgate.com/business/article/Leaked-transcript-shows-Geico-s-stance-against-5910113.php|archive-date=March 13, 2018}}</ref> The policy, which is issued through GEICO's commercial department, has received praise from insurance experts and quickly launched GEICO as the largest insurance provider for [[ridesharing company]] drivers.<ref>{{cite web|url=https://www.geico.com/information/aboutinsurance/ridesharing/faq/|title=FAQs For Rideshare Drivers - GEICO®|website=www.geico.com|access-date=May 9, 2018|url-status=live|archive-url=https://web.archive.org/web/20180313031607/https://www.geico.com/information/aboutinsurance/ridesharing/faq/|archive-date=March 13, 2018}}</ref>

In 2016, [[J.D. Power]] rated the company #20 out of 24 for overall purchase experience, with a 2/5 score.<ref>[http://www.jdpower.com/ratings/study/Insurance-Shopping-Study/1068ENG "Insurance Shopping Study (2016)"] {{webarchive|url=https://web.archive.org/web/20170202023913/http://www.jdpower.com/ratings/study/Insurance-Shopping-Study/1068ENG |date=February 2, 2017 }}, J.D. Power. April 29, 2016. Retrieved January 25, 2017</ref>

In April 2021 a data breach was reported to have exposed customers' driver's license numbers through GEICO's online sales application for over a month.<ref>{{cite web|last=Castronuovo|first=Celine|date=2021-04-20|title=Geico customers' driver's license numbers exposed in breach|url=https://thehill.com/policy/cybersecurity/549187-geico-customers-drivers-license-numbers-exposed-in-breach|access-date=2021-04-21|website=[[The Hill (newspaper)|The Hill]]|language=en}}</ref><ref>{{cite web|last=Lyons|first=Kim|date=2021-04-19|title=Geico data breach exposed customers' driver's license numbers for more than a month|url=https://www.theverge.com/2021/4/19/22392566/geico-data-breach-exposed-customer-drivers-license-numbers-security|access-date=2021-04-21|website=[[The Verge]]|language=en}}</ref>

In October 2023, GEICO issued a return to office mandate for employees to return to their office on specific days. Many staff have been hybrid or fully remote in recent months. In addition, the insurance company announced it will lay off 2,000 staff members, or 6% of its workforce.<ref>{{cite news | last =Frost | first =Jen | title =GEICO lays off 6% of workforce, prioritizes return to office | newspaper =[Insurance Business] | date =October 19, 2023 | url =https://www.insurancebusinessmag.com/us/news/breaking-news/geico-lays-off-6-of-workforce-prioritizes-return-to-office-463726.aspx/ }}</ref>