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Interactive kiosk
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==Design and construction== <!-- [[Image:CMU_kiosk_1.jpg|thumb|150px|A children's entertainment kiosk designed by [[Arc Design Consulting]] for [[Carnegie Mellon University]] in 2006. The complex organic form was made possible through the use of fiberglass.]] --> The aesthetic and functional design of interactive kiosks is a key element that drives user adoption, overall up-time, and affordability. There are many factors to consider when designing an interactive kiosk including: * Aesthetic design: The design of the enclosure is often the driving factor in user adoption and brand recognition. * Manufacturing volume: This will determine which manufacturing processes are appropriate to use (i.e. sheet-metal, thermoformed plastic, etc.). * [[Kiosk software]]: The interactive function of the kiosk hardware is largely determined by the software program and kiosk software configuration. * Graphic messaging: Plays a key role in communicating with potential users. * Maintenance and thermal design: Critical to maximizing up-time (the time between failures or crashes). * Component specification: Typical components include touchscreen, P.C., pointing device, keyboard, bill acceptor, mag-stripe and/ or bar-code scanner, surge protector, UPS, etc. * Ergonomic: Is important to ensure comfortable and easy user accessibility. * Regulatory compliance: In the US it is important to design to the [[Americans with Disabilities Act]] (ADA). Electrical standards include UL in the U.S. and CE in Europe. In the retail space, [[Payment Card Industry]] (PCI) certification exists in the U.S. which is a descendant of VISA PED (relative of [[Chip and PIN]] in Europe). * Interface design: Designing for interactive kiosks typically requires larger buttons and simpler decision trees than designing for a web or computer-based interactive. Catchy attractive animations and short dwell times are important. * Durability: The intended location of the kiosk will largely influence the construction as materials and electronic requirements are significantly different for indoor vs. outdoor kiosks.<ref>{{cite web|title=Outdoor Digital LCD Displays|url=http://www.digitalsignagetoday.com/whitepapers/intro/2435/Outdoor-Digital-LCD-Displays|publisher=Networld Media Group|access-date=20 February 2014|archive-url=https://web.archive.org/web/20140226033814/http://www.digitalsignagetoday.com/whitepapers/intro/2435/Outdoor-Digital-LCD-Displays|archive-date=26 February 2014|url-status=dead}}</ref>
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