Editing Intrado (section)

==History==

Gary and [[Mary West]] co-founded WATS Marketing of America in 1978.<ref name= "O">{{cite web|url=https://www.omaha.com/money/west-corp-s-public-offering-puts-a-face-on-behind/article_de7f8683-7c76-5603-8da2-a8653984491c.html|title=West Corp.'s public offering puts a face on behind-the-scenes operations|publisher=Omaha.com|access-date=11 July 2013}}</ref> The couple left the company in 1985 and [[Mary West]] founded West Teleservices with Troy Eaden in 1986.<ref name= "O" /> Gary West joined West Teleservices one year later as chairman.<ref name= "O" />

During the first decade, West Teleservices hired thousands of employees and reached over $100 million in net proceeds.<ref name= "O" /> West Teleservices expanded their products through a series of acquisitions, including Tel Mark Sales Inc., Intercall, Televox, and HyperCube.<ref name= "O" />

In November 1996, West went public with 2,000 employees.<ref name= "O" />

In 2002, West acquired Tel Mark Sales, Dakotah Direct, and Attention, LLC.<ref name= "O" />
The following year, West acquired conferencing company InterCall and ConferenceCall.com.<ref name= "O" /><ref name= "DM">{{cite web|url=http://www.dmnews.com/west-buys-conferencecallcom-for-385-million/article/82339/#|title=West Buys ConferenceCall.com for $38.5 Million|publisher=Direct Marketing News|access-date=11 July 2013}}</ref>

In 2006, West which had been publicly traded since 1996, recapitalized under the sponsorship of investor groups led by [[Thomas H. Lee Partners]] and [[Quadrangle Group]].<ref name= "O" /> Gary and [[Mary West]] continued to maintain 25 percent of the company.<ref name= "O" />

In January 2015, West announced the sale of its agent services businesses to [[Alorica]]. The sale closed in early March 2015.<ref name="AgentSale2">{{cite web|url=http://www.insidearm.com/daily/debt-collection-news/debt-collection/alorica-completes-acquisition-of-west-corporations-agent-services-businesses-including-arm/|title=Alorica Completes Acquisition of West Corporation's Agent Services Businesses, Including ARM|access-date=20 August 2016|date=2015-03-05}}</ref>

In October 2017, West was purchased by Apollo Global Management, a New York-based private equity firm, for $5.2 billion.<ref name="omaha.com">{{Cite web | url=http://www.omaha.com/money/west-corp-ceo-retires-omaha-company-was-sold-to-new/article_f5e03368-c33b-11e7-92e1-df180e8ee94b.html | title=West Corp. CEO retires; Omaha company was sold to New York firm last month}}</ref>

On August 31, 2018 West Corporation laid off 148 employees between their Middleton, WI and Green Bay, WI location after losing a major contract.<ref>{{cite web |last1=Bollier |first1=Jeff |title=West Corp. to lay off 148 after losing contract, including 36 at Ashwaubenon office |url=https://www.greenbaypressgazette.com/story/money/2018/08/06/west-corp-loses-contract-lays-off-148-wisconsin-workers-ashwaubenon/914103002/ |website=Green Bay Press-Gazette}}</ref>

On June 25, 2019 West Corporation rebranded itself to Intrado.<ref>{{cite web| url=https://www.globenewswire.com/news-release/2019/06/25/1874053/0/en/West-Corporation-Announces-Rebrand-to-Intrado.html| title=West Corporation announces rebrand to Intrado| date=25 June 2019}}</ref>

On September 11, 2020 Intrado acquired Syn-Apps LLC, developer of mass notification software.<ref>{{cite web| url=https://www.syn-apps.com/news-press/intrado-acquires-syn-apps-to-accelerate-iot-in-protecting-the-public-and-improving-emergency-response/| title=Intrado Acquires Syn-Apps to Accelerate IoT in Protecting the Public and Improving Emergency Response| date=11 September 2022}}</ref>

On December 20, 2020 Intrado acquired Asparia<ref>{{cite web| url=https://www.healthcareittoday.com/2020/12/22/intrado-acquires-asparia/| title=Intrado acquires Asparia| date=22 December 2020}}</ref>

On January 31, 2023 Stonepeak acquired Intrado Life & Safety for $2.4 billion.  The Intrado name and brand will transition with the safety business.  Intrado Corporation rebranded its remaining holdings to West Technology Group, LLC.<ref>{{cite web | url=https://www.pehub.com/stonepeak-completes-acquisition-of-intrados-safety-business/#:~:text=Stonepeak%20has%20closed%20its%20previously,the%20deal%20was%20%242.4%20billion. | title=Stonepeak completes acquisition of Intrado's safety business|website=www.pehub.com}}</ref>

On October 2, 2023 Matt Carter was appointed CEO of Intrado Life & Safety replacing Jeff Robertson.<ref>{{cite web | url=https://www.intrado.com/news-releases/intrado-announces-leadership-transition | title= Matt Carter replaces Jeff Robertson as CEO|website=www.intrado.com}}</ref>