Open main menu
Home
Random
Recent changes
Special pages
Community portal
Preferences
About Wikipedia
Disclaimers
Incubator escapee wiki
Search
User menu
Talk
Dark mode
Contributions
Create account
Log in
Editing
Rebranding
(section)
Warning:
You are not logged in. Your IP address will be publicly visible if you make any edits. If you
log in
or
create an account
, your edits will be attributed to your username, along with other benefits.
Anti-spam check. Do
not
fill this in!
===Motivation=== Corporations often rebrand in order to respond to external and/or internal issues. Firms commonly have rebranding cycles in order to stay current with the times or set themselves ahead of the competition. Companies also utilize rebranding as an effective marketing tool to hide malpractices of the past, thereby shedding negative connotations that could potentially affect profitability. Corporations such as [[Citigroup]], [[AOL]], [[American Express]], and [[Goldman Sachs]] all utilize third-party vendors that specialize in brand strategy and the development of corporate identity. Companies invest valuable resources into rebranding and third-party vendors because it is a way to protect them from being blackballed by customers in a very competitive market. Dr. Roger Sinclair, a leading expert on [[brand valuation]] and brand equity practice worldwide stated, “A brand is a resource acquired by an enterprise that generates future economic benefits.”<ref>{{cite web |url=http://www.zibs.com/sinclair.shtml |publisher=ZIBS.com |title=Forum: Roger Sinclair on Brand Valuation |access-date=2010-12-03 |archive-date=2018-11-16 |archive-url=https://web.archive.org/web/20181116033311/http://www.zibs.com/sinclair.shtml |url-status=dead }}</ref> Once a brand has negative connotations associated with it, it can only lead to decreased profitability and possibly complete corporate failure. {{Citation needed|date=September 2011}} ====Differentiation from competitors==== Companies differentiate themselves from competitors by incorporating practices from changing their logo to going green. Differentiation from competitors is important in order to attract more customers and an effective way to draw in more desirable employees. The need to differentiate is especially prevalent in saturated markets such as the financial services industry. ====Elimination of a negative image==== Organisations may rebrand intentionally to shed negative images of the past. Research suggests that "concern over external perceptions of the organisation and its activities" can function as a major driver in rebranding exercises.<ref> {{cite book | last1 = Lomax | first1 = Wendy | last2 = Mador | first2 = Martha | last3 = Fitzhenry | first3 = Angelo | title = Corporate rebranding: learning from experience | url = http://eprints.kingston.ac.uk/6396/ | series = Kingston Business School Occasional Paper No. 48 | location = Kingston upon Thames, U.K. | publisher = Kingston Business School, Kingston University | date = 2002 | page = 3 | isbn = 1872058280 | access-date = 2017-01-05 | quote = Most companies had re-branded in response to external factors. Two over-arching drivers emerged: corporate structural change, and concern over external perceptions of the organisation and its activities. }} </ref> In a corporate context, managers can utilize rebranding as an effective marketing strategy to hide malpractices and avoid or shed negative connotations and decreased profitability. Corporations such as [[Philip Morris USA]], [[Academi|Blackwater]] and [[AIG]] rebranded in order to shed negative images. Philip Morris USA rebranded its name and logo to [[Altria]] on January 27, 2003 due to the negative connotations associated with tobacco products that could have had potential to affect the profitability of other Philip Morris brands such as [[Kraft Foods]].<ref name="autogenerated1">{{cite web |last=Brennan |first=Tom |url=https://www.cnbc.com/2008/09/16/aig-too-big-to-fail.html |title=AIG: Too Big to Fail |work=Mad Money |publisher=CNBC |date=2008-09-16 |url-status=live |archive-url=https://web.archive.org/web/20121012135739/https://www.cnbc.com/id/26740538/AIG_Too_Big_to_Fail |archive-date=2012-10-12}}</ref> In 2008, AIG's image became damaged due to its need for a Federal bailout during the [[Financial crisis of 2007–2008|financial crisis]]. [[AIG]] was bailed out because the [[United States Treasury]] stated that AIG was [[too big to fail]] due to its size and complex relationships with financial counterparties.<ref name="autogenerated1"/> AIG itself is a huge international firm; however, the [[AIG Retirement]] and AIG Financial subsidiaries were left with negative connotations due to the bailout. As a result, AIG Financial Advisors and AIG Retirement respectively rebranded into Sagepoint Financial and [[VALIC]] (Variable Annuity Life Insurance Company) to shed the negative image associated with AIG.<ref>{{cite web |last=Gusman |first=Phil |url=http://www.property-casualty.com/News/2009/1/Pages/AIGFA-To-Rebrand-Itself-As-SagePoint-Financial.aspx |title=AIGFA To Rebrand Itself As SagePoint Financial |date=2009-01-12 |publisher=PropertyCasualty360.com |access-date=2010-12-03 |archive-date=2020-04-06 |archive-url=https://web.archive.org/web/20200406100721/http://www.property-casualty.com/News/2009/1/Pages/AIGFA-To-Rebrand-Itself-As-SagePoint-Financial.aspx |url-status=dead }}</ref> ====Lost market share==== Brands often rebrand in reaction to losing market share. In these cases, the brands have become less meaningful to target audiences and, therefore, lost share to competitors.{{citation needed|date=April 2013}} In some cases, companies try to build on any perceived equity they believe still exists in their brand. [[Radio Shack]], for example, rebranded itself as "the Shack" in 2008 but the rebranding never realized into an increase of market share in the retail industry.<ref>{{cite web |last=Equity |first=Zacks |date=2012-03-13 |url=https://finance.yahoo.com/news/radioshack-underperform-204022619.html |title=RadioShack to Underperform |publisher=[[Yahoo! Finance]] |access-date=2013-09-18}}</ref> By 2017, Radio Shack had significantly reduced its physical retail presence, closing over 1,000 stores and shifted to a primarily [[online retail]] business model.<ref name="RS_LastChance">{{cite press release|url=http://www.prnewswire.com/news-releases/last-chance-for-store-closing-deals-at-your-neighborhood-radioshack-come-innovate-with-us-one-last-time-300464748.html|access-date=24 January 2020|date=26 May 2017|title=Last Chance For Store Closing Deals At Your Neighborhood RadioShack! Come Innovate With Us One Last Time|website=[[PR Newswire]]}}</ref> ====Emergent situations==== Rebranding may also occur unintentionally from emergent situations such as “[[Chapter 11]] corporate restructuring,” or “bankruptcy.” [[Chapter 11]] is rehabilitation or reorganization used primarily by business debtors. It’s more commonly known as corporate bankruptcy, which is a form of corporate financial reorganization that allows companies to function while they pay off their debt.<ref>{{cite web |url=http://www.uscourts.gov/FederalCourts/Bankruptcy/BankruptcyBasics/Chapter11.aspx |title=Chapter 11 |publisher=United States Courts}}</ref> Companies such as [[Lehman Brothers]] Holdings Inc, [[Washington Mutual]] and [[General Motors]] have all filed for [[Chapter 11]] bankruptcy. On July 1, 2009 [[General Motors]] filed for bankruptcy, which was fulfilled on July 10, 2009. [[General Motors]] decided to rebrand its entire structure by investing more in [[Chevrolet]], [[Buick]], [[GMC (automobile)|GMC]], and [[Cadillac]] automobiles. Furthermore, it decided to sell [[Saab Automobile]] and discontinue the [[Hummer]], [[Pontiac (automobile)|Pontiac]], and [[Saturn Corporation|Saturn]] brands. [[General Motors]] rebranded by stating they are reinventing and rebirthing the company as “The New GM” with “Fewer, stronger brands. Fewer, stronger models. Greater efficiencies, better fuel economy, and new technologies” as stated in their reinvention commercial. [[General Motors]]' reinvention commercial also stated that eliminating brands “isn’t about going out of business, but getting down to business.” ==== Product line ==== Companies like [[Dunkin' Donuts]], [[Joann Fabrics]], and [[WW International|Weight Watchers]], have removed or abbreviated parts of their company names to suggest a larger product line offering than what their names solely imply. It is also used to cater to different demographics who may be interested in different products of the same industry. In a 2018 [[Publicity stunt|marketing stunt]], pancake restaurant chain [[IHOP]] announced a rebranding to "IHOb" to promote a line of hamburgers, but did not follow through with the rebranding.<ref name="Nast 2018">{{cite magazine | title=The Slight Profundity of Dunkin' Dropping the "Donuts" | magazine=The New Yorker | date=2018-09-27 | url=https://www.newyorker.com/culture/culture-desk/the-slight-profundity-of-dunkin-dropping-the-donuts | access-date=2022-10-20}}</ref> ==== Staying relevant ==== Companies can also choose to rebrand to remain relevant to its (new) customers and stakeholders. This could occur when a company's business has changed, for example its strategic direction and industry focus, or its brand no longer fits its (new) customer base. For example, a company might rebrand so that its name works in new market it enters, for reasons of culture or language, such as to make it easier to pronounce. Rebranding is also a way to refresh an image to ensure its appeal to contemporary customers and stakeholders. What once looked fresh and relevant may no longer do so years later.
Edit summary
(Briefly describe your changes)
By publishing changes, you agree to the
Terms of Use
, and you irrevocably agree to release your contribution under the
CC BY-SA 4.0 License
and the
GFDL
. You agree that a hyperlink or URL is sufficient attribution under the Creative Commons license.
Cancel
Editing help
(opens in new window)