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Timeshare
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== Legislation == The industry is regulated in all countries where resorts are located. In Europe, it is regulated by European and by national legislation.<ref>{{cite web|url=http://ec.europa.eu/consumers/ecc/consumer_topics/timeshare_en.htm|title=European Consumer Centres Network|website=European Commission – European Commission|access-date=May 7, 2018|url-status=live|archive-url=https://web.archive.org/web/20150519012839/http://ec.europa.eu/consumers/ecc/consumer_topics/timeshare_en.htm|archive-date=May 19, 2015}}</ref> In 1994, the [[European Communities]] adopted "The European Directive 94/47/EC of the European Parliament and Council on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis", which was subject to recent review,<ref>{{cite web |url=http://ec.europa.eu/consumers/cons_int/safe_shop/timeshare/ |title=Revision of the Timeshare Directive |publisher=Ec.europa.eu |access-date=July 27, 2010 |url-status=live |archive-url=https://web.archive.org/web/20100310175414/http://ec.europa.eu/consumers/cons_int/safe_shop/timeshare/ |archive-date=March 10, 2010 }}</ref> and resulted in the adoption on January 14, 2009, on European Directive 2008/122/EC.<ref>{{cite web |url=http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:033:0010:0030:EN:PDF |title=DIRECTIVE 2008/122/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 14 January 2009 on the protection of consumers in respect of certain aspects of timeshare, long-term holiday product, resale and exchange contracts |website=Official Journal of the European Union |date=3 February 2009}}</ref> === Established regulations in Mexico === On May 17, 2010, [[Mexico]]’s [[Secretariat of Economy|Ministry of Economy]] through the General Directorate of Standards established new regulations and requirements for developers of timeshare services. The new regulations are outlined in the [[Norma Oficial Mexicana|Official Mexican Norm]] (NOM), which consists of a series of official standards and regulations applicable to diverse activities in Mexico. The following institutions were involved during the new standardization: * Mexican Resort Development Association (AMDETUR)<ref>{{cite web|url=http://www.amdetur.org.mx/home/|title=AMDETUR – Asociación Mexicana de Desarrolladores Turísticos|website=www.amdetur.org.mx|access-date=May 7, 2018|url-status=dead|archive-url=https://web.archive.org/web/20130111060428/http://www.amdetur.org.mx/home/|archive-date=January 11, 2013}}</ref> * National Fund for Tourism Development (FONATUR)<ref>{{cite web|url=http://www.fonatur.gob.mx/en/index.asp|title=FONATUR-Bienvenido al Fondo Nacional de Fomento al Turismo|first=Fondo Nacional del Fomento al|last=Turismo|website=www.fonatur.gob.mx|access-date=May 7, 2018|url-status=live|archive-url=https://web.archive.org/web/20180324102732/http://www.fonatur.gob.mx/en/index.asp|archive-date=March 24, 2018}}</ref> * [[PROFECO|Federal Consumer Protection Office]] (PROFECO)<ref>{{cite web|url=http://www.profeco.gob.mx/english.htm|title=Procuraduría Federal del Consumidor|last=DGI|website=www.profeco.gob.mx|access-date=May 7, 2018|url-status=live|archive-url=https://web.archive.org/web/20171024044643/http://profeco.gob.mx/english.htm|archive-date=October 24, 2017}}</ref> * Ministry of Economy (SE) * [[Secretariat of Tourism (Mexico)|Secretary of Tourism]] (SECTUR)<ref>{{cite web|url=http://www.sectur.gob.mx/en/secturing/sect_2_home|title=Secretary of Tourism|website=sectur.gob.mx|access-date=May 7, 2018|url-status=dead|archive-url=https://web.archive.org/web/20130114100151/http://sectur.gob.mx/en/secturing/sect_2_home|archive-date=January 14, 2013}}</ref> NOM is officially called: "NOM-029-SCFI-2010, Commercial Practices and Information Requirements for the Rendering of Timeshare Service". It established the following standards: * Marketing companies are not allowed to offer gifts and solicit for prospective timeshare owners without clearly specifying the real purpose of the offer.<ref>{{cite web|url=http://www.timesharescam.com/blog/77-timeshare-salespeople/|title=Timeshare Salespeople – Who is in on the scam?|website=www.timesharescam.com|access-date=May 7, 2018|url-status=live|archive-url=https://web.archive.org/web/20161014112402/https://www.timesharescam.com/blog/77-timeshare-salespeople/|archive-date=October 14, 2016}}</ref> * The requirements to cancel a timeshare contract must be more practical and less burdensome. * NOM recognizes the privacy rights of timeshare consumers. It is strictly prohibited for the timeshare provider to dispose of the consumer's personal information without written consent. * Verbal promises must be written and established in the original timeshare contract. * The timeshare provider must comply with all obligations written in the timeshare contract, as well as the internal rules of the timeshare resort. * The charges that are intended to be made to the consumer must be plainly and clearly defined on the timeshare application forms, including the membership cost, and all extra fees (maintenance fees/exchange club fees). To make the new regulations applicable to any person or entity that provides timeshares, the definition of a timeshare service provider was substantially extended and clarified. If the timeshare provider does not follow the rules decreed in NOM, the consequences may be substantial, and may include financial penalties that can range from $50 to $200,000.
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