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== Topics == ===Basics=== According to [[Henri Fayol|Fayol]], management operates through five basic functions: planning, organizing, commanding, coordinating and controlling. * '''Planning''': Deciding what needs to happen in the future and generating action plans (deciding in advance). * '''Organizing''' (or staffing): Making sure the human and nonhuman resources are put into place.<ref name="Peaucelle2015">{{cite book|author=Jean-Louis Peaucelle|title=Henri Fayol, the Manager|url=https://books.google.com/books?id=dLg6CgAAQBAJ&pg=PA55|year=2015|publisher=Routledge|isbn=978-1-317-31939-9|pages=55β}}</ref> * '''Commanding''' (or leading): Determining what must be done in a situation and getting people to do it. * '''Coordinating''': Creating a structure through which an organization's goals can be accomplished. * '''Controlling''': Checking progress against plans. ===Basic roles=== * '''Interpersonal''': roles that involve coordination and interaction with employees. Figurehead, leader, liaison * '''Informational''': roles that involve handling, sharing, and analyzing information. Nerve centre, disseminator, spokesperson * '''Decision''': roles that require decision-making. Entrepreneur, negotiator, allocator, disturbance handler === Skills === Management skills include: * Political: used to build a power base and to establish [[personal network|connections.]] * [[Interpersonal]]: used to communicate, [[motivate]], mentor and delegate. * Diagnostic: ability to [[mental image|visualize]] appropriate responses to a situation. * [[Leadership]]: ability to communicate a vision and inspire people to embrace that vision. ** [[cross-cultural leadership]]: the ability to understand the effects of culture on leadership style. * Behavioural: perception towards others, conflict resolution, time management, self-improvement, stress management and resilience, patience, clear communication. ===Implementation of policies and strategies=== * All policies and strategies must be discussed with all managerial personnel and staff. * Managers must understand where and how they can implement their policies and strategies. * An action plan must be devised for each department. * Policies and strategies must be reviewed regularly. * Contingency plans must be devised in case the environment changes. * Top-level managers should carry out regular progress assessments. * The business requires team spirit and a good environment. * The missions, objectives, strengths, and weaknesses of each department must be analyzed to determine their roles in achieving the business's mission. * The forecasting method develops a reliable picture of the business's future environment. * A planning unit must be created to ensure that all plans are consistent and that policies and strategies are aimed at achieving the same mission and objectives.
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