Editing Ticketmaster (section)

=== Oasis dynamic pricing scrutiny ===
On 31 August 2024, [[Oasis (band)|Oasis]] announced a live [[Oasis Live '25 Tour|reunion tour]] for 2025. However, many fans criticised the sales process and prices. Many fans sat for hours trying to get tickets, only to be faced with sitting in queues, or worse, the website would crash, losing fans their place. Other fans reported sitting in a queue for a queue. If fans were able to get tickets, the tickets would change from £135 to more than £350.<ref>{{Cite web |date=2024-08-31 |title=Oasis gigs sell out after scramble for tickets |url=https://www.bbc.co.uk/news/articles/c5y8wer58x6o |access-date=2024-09-01 |website=BBC News}}</ref> It has been confirmed that these prices, and the demand-induced increase in pricing, would have been set and approved by [[Oasis (band)|the band]] themselves, by Jonathan Brown, chief executive of the Society of Ticket Agents and Retailers<ref>{{Cite web |date=2024-09-01 |title=Oasis tickets sales 'shambles' defended by industry chief |url=https://www.bbc.co.uk/news/articles/c2kj3742jxwo |access-date=2024-09-03 |website=BBC News}}</ref>  The band said in a statement, however, that they "leave decisions on ticketing and pricing entirely to their promoters and management" and that they had "at no time had any awareness that dynamic pricing was going to be used".<ref>{{Cite web |title=Oasis hit out at Ticketmaster over 'dynamic pricing' row |url=https://www.lbc.co.uk/news/oasis-hit-out-at-ticketmaster-over-dynamic-pricing-row/ |access-date=2024-09-05 |website=LBC |language=en}}</ref> The dynamic pricing system used by Ticketmaster is something artists could choose to opt into, with artists such as [[Robert Smith (musician)|Robert Smith]] of [[The Cure]] highlighting this in 2023.<ref>{{Cite news |last=Snapes |first=Laura |date=2023-03-16 |title=The Cure: Robert Smith tells fans he is ‘sickened’ by Ticketmaster fees as US tour goes on sale |url=https://www.theguardian.com/music/2023/mar/16/the-cure-robert-smith-tells-fans-he-is-sickened-by-ticketmaster-fees-as-us-tour-goes-on-sale |access-date=2024-09-03 |work=The Guardian |issn=0261-3077}}</ref>

On 5 September 2024 the UK [[Competition and Markets Authority]] (CMA) announced it was launching an investigation into Ticketmaster over Oasis concert ticket sales. The CMA said its investigation would include how so-called dynamic pricing may have been used and would scrutinise whether the sale of the tickets may have breached consumer protection law. The investigation would consider whether the firm had engaged in unfair commercial practices, if people were given clear and timely information to explain that the tickets could be subject to dynamic pricing, and if consumers were put under pressure to buy tickets within a short period of time – at a higher price than they understood they would have to pay.<ref>{{Cite web |title=CMA launches investigation into Ticketmaster over Oasis concert sales |url=https://www.gov.uk/government/news/cma-launches-investigation-into-ticketmaster-over-oasis-concert-sales |access-date=2024-09-05 |website=GOV.UK}}</ref>