Editing Bus rapid transit (section)

=== Overcrowding and poor quality service ===
[[File:TransMilenio-traffic-jam.jpg|thumb|upright|Traffic jam at [[TransMilenio]]'s dedicated line]]
Many BRT systems suffer from overcrowding in buses and stations as well as long wait times for buses. In [[Santiago de Chile]], the average of the system is six passengers per square meter ({{convert|6|/m2|/sqyd|0|disp=out}}) inside vehicles. Users have reported days where the buses take too long to arrive, and are too overcrowded to accept new passengers.<ref>{{Cite web|title = El pecado original que determinó el fracaso del Transantiago|url =http://radio.uchile.cl/2017/02/10/el-pecado-original-que-determino-el-fracaso-del-transantiago/|website = Diario UChile|date = 10 February 2017}}</ref> As of June 2017, the system has an approval rating of 15% among commuters, and it has lost 27% of its passengers, who have turned mostly to cars.<ref>{{Cite web|title = 10 años de Transantiago: su deterioro y su reemplazo|url =http://www.algarete.com.co/10-anos-de-transantiago-su-deterioro-y-su-reemplazo/|archive-url =https://web.archive.org/web/20170909014649/http://www.algarete.com.co/10-anos-de-transantiago-su-deterioro-y-su-reemplazo/|url-status =usurped|archive-date =9 September 2017|website = Algarete (in spanish)|date = 30 June 2017}}</ref>

In [[Bogotá]] the overcrowding was even worse; the average of [[TransMilenio]] was eight passengers per square meter ({{convert|8|/m2|/sqyd|0|disp=out}}).<ref>{{Cite web|title = ¿Por qué colapsó TransMilenio? |url =http://www.semana.com/nacion/articulo/transmilenio-colapso/379695-3|website = Revista Semana|date = 3 August 2014}}</ref> Only 29% felt satisfied with the system. The data also showed that 23% of the citizens agreed with building more TransMilenio lines, in contrast of the 42% who considered that a [[rapid transit]] system should be built.<ref>{{Cite web|title = El futuro de Transmilenio|url =http://www.bogotacomovamos.org/blog/el-futuro-de-transmilenio/|website = Bogota como vamos|date = 28 August 2014}}</ref> Several cases of sexual assault had been reported by female users in TransMilenio. According to a 2012 survey made by the secretary of the woman of Bogota, 64% of women said they had been victims of sexual assault in the system.<ref>{{Cite web|title = Preocupantes cifras de acoso a mujeres en Transmilenio|url =http://www.noticiasrcn.com/nacional-bogota/preocupantes-cifras-acoso-mujeres-transmilenio|website=noticias RCN|date = 21 August 2013}}</ref> The system had even been ranked as the most dangerous transportation for women.<ref>{{Cite web|title = EXCLUSIVE-POLL: Latin American cities have most dangerous transport for women, NYC best|url = http://news.trust.org//item/20141028235939-edprr/|website = Thomas Reuters Foundation News|date = 29 October 2014|access-date = 25 March 2018|archive-date = 22 November 2022|archive-url = https://web.archive.org/web/20221122104311/https://news.trust.org/item/20141028235939-edprr|url-status = dead}}</ref> The poor quality of the system had occasioned an increment in the number of cars and motorcycles in the city; citizens preferred these transportation means over TransMilenio. According to official data, the number of cars increased from approximately 666,000 in 2005 to 1,586,700 in 2016. The number of motorcycles was also growing, with 660,000 sold in Bogota in 2013, two times the number of cars sold.<ref>{{Cite web|title = Los 10 problemas más graves de Bogotá |url =http://www.dw.com/es/los-10-problemas-m%C3%A1s-graves-de-bogot%C3%A1/g-36068986|website = Deutsche Welle|date = 17 October 2016}}</ref>

At the end of 2018 Transmilenio ordered 1383 new buses as a replacement of the older ones in service. 52% were compressed natural gas (CNG) buses made by Scania with Euro 6 emission rating, 48% were diesel engine made by Volvo with Euro 5 emission rating. More (or renewed?) orders have produced an impressive result: "To improve public and environmental health, the City of Bogotá has assembled a fleet of 1,485 electric buses for its public transportation system - placing the city among the three largest e-bus fleets outside of China."<ref>{{Cite web |date=2022-02-09 |title=Bogotá Wins 2022 Sustainable Transport Award - Institute for Transportation and Development Policy |url=https://itdp.org/2022/02/09/bogota-wins-2022-sustainable-transport-award/ |access-date=2024-05-08 |website=Institute for Transportation and Development Policy - Promoting sustainable and equitable transportation worldwide |language=en-US}}</ref><ref>https://www.itdp.org/wp-content/uploads/2022/07/Presentation-Mobilize.pdf Retrieved 2022-09-28</ref>

In the year 2022 Bogotá has won the '''Sustainable Transport Award''', an award given out by the Institute for Transportation and Development Policy, which is partially funded by bus manufacturers. Reasons stated include the TransMilenio system and its urban cycling strategy.<ref>{{Cite web |date=2022-02-09 |title=Bogotá Wins 2022 Sustainable Transport Award - Institute for Transportation and Development Policy |url=https://itdp.org/2022/02/09/bogota-wins-2022-sustainable-transport-award/ |access-date=2024-05-08 |website=Institute for Transportation and Development Policy - Promoting sustainable and equitable transportation worldwide |language=en-US}}</ref><ref>https://www.itdp.org/wp-content/uploads/2022/02/STA-2022-Award-Ceremony-Press-Release.docx-1.pdf Retrieved 2022-09-30</ref><ref>{{Cite AV media |url=https://www.youtube.com/watch?v=taLkKIEYotg |title=2022 STA Ceremony Celebrating Bogotá, Colombia |language=en |access-date=2024-05-08 |via=www.youtube.com}}</ref>

The system in [[Jakarta]] had been experiencing issues, with complaints of overcrowding in buses and stations and low frequency of the routes.<ref>{{cite web|url=http://www.algarete.com.co/transjakarta-otro-caso-de-exito/|title=Transjakarta : Otro caso de "éxito"|website=algarete (in spanish)|date=25 February 2016|access-date=13 April 2018|archive-date=14 April 2018|archive-url=https://web.archive.org/web/20180414010424/http://www.algarete.com.co/transjakarta-otro-caso-de-exito/|url-status=usurped}}</ref> There were extensive safety concerns as well; rampant sexual harassment has been reported,<ref>{{cite web|url=http://jakartaglobe.id/archive/another-alleged-sexual-harassment-at-transjakarta-station/|title=Another Alleged Sexual Harassment at Transjakarta Station|newspaper=Jakarta Globe|date=5 December 2012|access-date=25 March 2018|archive-date=22 January 2018|archive-url=https://web.archive.org/web/20180122075154/http://jakartaglobe.id/archive/another-alleged-sexual-harassment-at-transjakarta-station/|url-status=dead}}</ref> and the fire safety of the buses has been under scrutiny after one of the buses, a Zhongtong imported from China, suddenly and spontaneously caught on fire.<ref>{{Cite web|last=CoconutsJakarta|date=2015-03-13|title=Ahok apologizes for disrupting Transjakarta service as 30 buses are grounded {{!}} Coconuts Jakarta|url=https://coconuts.co/jakarta/news/ahok-apologizes-disrupting-transjakarta-service-30-buses-are-grounded/|access-date=2021-04-06|website=Coconuts|language=en-US}}</ref> The quality of the service was so bad that the then-governor of Jakarta, [[Basuki Tjahaja Purnama]], in March 2015 publicly apologized for the poor performance of the system.<ref>{{cite web |url=http://globalindonesianvoices.com/19617/jakarta-governor-apologizes-for-lees-than-optimal-transjakarta-busway-services/|title=Jakarta governor apoligezes for less than optimal Transjakarta busway services|website=Global indonesian voices|date=13 March 2015}}</ref>