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Crisis management
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===Crisis management model=== Successfully managing a crisis requires an understanding of how to handle a crisis β beginning with before they occur. Alan Hilburg speaks about a crisis arc. The arc consists of crisis avoidance, crisis mitigation and crisis recovery. Gonzalez-Herrero and Pratt found the different phases of Crisis Management. There are 3 phases in any crisis management as shown below # The diagnosis of the impending trouble or the danger signals. # Choosing appropriate Turnaround Strategy. # Implementation of the change process and its monitoring
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