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Direct-shift gearbox
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==Problems and recalls of DSG-equipped vehicles== The 7-speed DQ200 and 6-speed DQ250 gearboxes sometimes suffer from power-loss (gear disengaging) due to [[short-circuit]]ing of wires caused by a build-up of sulphur in the transmission oil.<ref>{{cite news| url=http://www.theaustralian.com.au/executive-living/volkswagen-in-damage-limitation-mode-after-recalls/story-fngmee2f-1226664115767 | work=The Australian | title=Volkswagen in damage limitation mode after recalls | date=15 June 2013}}</ref> ===United States=== In August 2009, Volkswagen of America issued two recalls of DSG-equipped vehicles. The first involved 13,500 vehicles,<ref name=NYT13>{{cite news|title=VW DSG Transmission Problem Leads to Recall|url=http://wheels.blogs.nytimes.com/2009/08/21/vw-dsg-transmission-problem-leads-to-recall/|work=wheels.blogs.nytimes.com|publisher=[[The New York Times Company]]|date=21 August 2009|access-date=30 November 2009 | first=Christopher | last=Jensen}}</ref> and was to address unplanned shifts to the neutral gear,<ref name=NYT13/> while the second involved similar problems (by then attributed to faulty temperature sensors) and applied to 53,300 vehicles.<ref name=NYT13/><ref name=NYT53>{{cite news|title=VW Has More Problems With Its DSG Transmission|url=http://wheels.blogs.nytimes.com/2009/08/28/vw-has-more-problems-with-its-dsg-transmission/|work=wheels.blogs.nytimes.com|publisher=[[The New York Times Company]]|date=28 August 2009|access-date=30 November 2009 | first=Richard S. | last=Chang}}</ref><ref>{{cite web|title=Volkswagen will repair DSG transmissions on 53,300 vehicles|url=http://blog.caranddriver.com/volkswagen-will-repair-dsg-transmissions-on-53300-vehicles/|publisher=Hachette Filipacchi Media U.S., Inc.|work=Blog.CarAndDriver.com|date=28 August 2009|access-date=27 October 2009|archive-date=19 July 2011|archive-url=https://web.archive.org/web/20110719082849/http://blog.caranddriver.com/volkswagen-will-repair-dsg-transmissions-on-53300-vehicles/|url-status=dead}}</ref> These recalls arose as a result of investigations carried out by the US [[National Highway Traffic Safety Administration]] (NHTSA),<ref name=NHTSA>{{cite web |url= http://nhthqnwws112.odi.nhtsa.dot.gov/acms/docservlet/Artemis/Public/Pursuits/2009/PE/INOA-PE09035-36241.pdf |title= ODI Resume - Volkswagen of America, Inc., 2008-2009 Volkswagen EOS, GTI, Jetta and R32 with DSG transmission |url-status= dead |archive-url= https://web.archive.org/web/20110721035235/http://nhthqnwws112.odi.nhtsa.dot.gov/acms/docservlet/Artemis/Public/Pursuits/2009/PE/INOA-PE09035-36241.pdf |archive-date= 21 July 2011 |df= dmy-all }}, [[National Highway Traffic Safety Administration]], Retrieved 30 November 2009. ''The direct shift gearbox can malfunction at any speed and cause the vehicle to lose motive power suddenly and without warning''</ref> where owners reported to the NHTSA a loss of power whilst driving.<ref name=NYT13/> This investigation preliminary found only 2008 and 2009 [[model year]] vehicles as being affected.<ref name=NYT13/><ref name=NHTSA/> ===Australia=== In November 2009, Volkswagen recalled certain Golf, Jetta, EOS, Passat & Caddy models equipped with 6-speed DQ250 DSG transmission because the gearbox may read the clutch temperature incorrectly, which leads to clutch protection mode, causing a loss of power.<ref>{{cite web|url=https://www.recalls.gov.au/content/index.phtml/itemId/1048814 |title=Volkswagen—Volkswagen Golf, Jetta, EOS, Passat & Caddy Vehicles |date=3 November 2009 }}</ref> ===China=== Since 2009 there have been widespread concerns from Chinese consumers particularly among the online community, who expressed that Volkswagen has failed to respond to complaints about defects in its DSG-equipped vehicles. Typical issues associated with 6-speed DSG include abnormal noise and inability to change gear; while issues associated with 7-speed DSG include abnormal noise, excessive shift shock, abnormal increase in engine [[revolutions per minute|RPM]], flashing gear indicator on the dashboard as well as inability to shift to even-numbered gears.{{citation needed|date=October 2020}} In March 2012 China's quality watchdog the [[General Administration of Quality Supervision, Inspection and Quarantine]] (AQSIQ) said that it had been in contact with Volkswagen (China) and urged the carmaker to probe the issues.<ref>{{cite news|url=http://www.chinadaily.com.cn/bizchina/2012-03/14/content_14835905.htm|title=VW urged to probe DSG defects, recall possible|publisher=[[China Daily]]|access-date=5 April 2012}}</ref><ref>{{cite news|url=http://www.just-auto.com/news/vw-criticised-for-ignoring-dsg-gearbox-customer-complaints_id121552.aspx|title=VW urged to probe DSG defects, recall possible|date=22 March 2012|publisher=just-auto.com|access-date=5 April 2012}}</ref> In a survey held by Gasgoo.com (China) of 2,937 industry experts and insiders, 83% of respondents believed that the carmaker should consider a full vehicle recall.<ref>{{cite news|url=http://autonews.gasgoo.com/commentary/analysis-industry-viewpoints-on-vw-s-chinese-dsg-120317.shtml |publisher=Gasgoo |title=Analysis: Industry viewpoints on VW's Chinese DSG gearbox controversy |access-date=5 April 2012 |url-status=dead |archive-url=https://web.archive.org/web/20160917154531/http://autonews.gasgoo.com/commentary/analysis-industry-viewpoints-on-vw-s-chinese-dsg-120317.shtml |archive-date=17 September 2016 |df=dmy }}</ref> In March 2012 [[Volkswagen Group China]] admitted that there could be an issue in its seven-speed DSG gearboxes that may affect approximately 500,000 vehicles from its various subsidiaries in China.<ref>{{cite news |url=http://autonews.gasgoo.com/china-news/vw-issues-software-upgrade-to-resolve-gearbox-prob-120313.shtml |publisher=Gasgoo |title=VW issues software upgrade to resolve gearbox problems, shies away from recall |access-date=5 April 2012 |url-status=dead |archive-url=https://web.archive.org/web/20120317122550/http://autonews.gasgoo.com/china-news/vw-issues-software-upgrade-to-resolve-gearbox-prob-120313.shtml |archive-date=17 March 2012 |df=dmy }}</ref> A software upgrade has since been offered for the affected vehicles in an attempt to repair the problem. According to 163.com - one of China's most popular web portals - in March 2012 about a quarter of the complaints about problems found in cars in China's automotive market were made against DSG-equipped vehicles manufactured by Volkswagen.<ref>{{cite news|url=http://auto.163.com/12/0331/15/7TUFFTKV00084P3B_2.html|title=大众DSG投诉居首 3月投诉平台数据分析|publisher=163.com|language=zh|access-date=6 April 2012}}</ref> The top five models that dominate those complaints were: * [[Volkswagen Magotan]] - 6% * [[Volkswagen Bora]] - 5.3% * [[Volkswagen Sagitar]] - 5.3% * [[Volkswagen Touareg]] - 4.7% * [[Volkswagen Golf]] - 4% Would be worth noting that Touareg has never been fitted with a DSG transmission. On 15 March 2013, [[China Central Television]] aired a program for the [[World Consumer Rights Day]]. The program criticized the issue associated with DSG-equipped vehicles manufactured by Volkswagen. On 17 March 2013 [[Volkswagen Group China]] announced on its official Weibo that it will voluntarily recall vehicles equipped with DSG boxes.<ref>{{cite news|url=http://auto.qq.com/a/20130316/000003.htm|title=315曝光大众汽车DSG问题 大众中国回应|publisher=qq.com|language=zh|access-date=17 March 2013}}</ref> Some sources have estimated the failure rate of DSG-equipped vehicles sold in China to be greater than 20,000 per million sold.{{citation needed|date=March 2013}} ===Sweden=== VW Sweden stopped selling the Passat EcoFuel DSG as a taxi after many cars had problems with the 7 speed DSG gearbox. They instead offered the Touran EcoFuel DSG, which uses an updated version of the same DSG gearbox.<ref>{{cite web |url=http://www.teknikensvarld.se/2012/12/29/37192/volkswagen-passat-slut-som-taxi/ |title=Volkswagen Passat slut som taxi – DSG-lådan är problemet | Konsument | Teknikens Värld |access-date=29 December 2012 |url-status=dead |archive-url=https://web.archive.org/web/20130329012525/http://www.teknikensvarld.se/2012/12/29/37192/volkswagen-passat-slut-som-taxi/ |archive-date=29 March 2013 |df=dmy-all }} - - Volkswagen Passat slut som taxi</ref> ===Japan=== The recall has been extended to Japan with 91,000 (VW and Audi using the same DSG) being recalled.<ref>{{cite news|title=Volkswagen recall extended.|url=http://news.drive.com.au/drive/motor-news/volkswagen-recall-extended-20130513-2jhon.html|work=[[Drive.com.au]]|publisher=[[Fairfax Media]]|date=13 May 2013|access-date=13 May 2013|archive-url=https://web.archive.org/web/20130608013704/http://news.drive.com.au/drive/motor-news/volkswagen-recall-extended-20130513-2jhon.html|archive-date=8 June 2013|url-status=dead|df=dmy-all}}</ref> ===Malaysia=== 13 days after the Singapore recall, Volkswagen Malaysia also announced a recall for the 7-speed DSG. No official statement was released by the company, but it was stated that a total of 3,962 were involved in the unit recall exercise - units produced between June 2010 and June 2011, with affected vehicles being Golf, Polo, Scirocco, Cross Touran, Passat and Jetta models equipped with the transmission.<ref>{{cite news|title=VW Malaysia joins recall of 7-speed DSG cars|url=http://ride.asiaone.com/news/general/story/vw-malaysia-joins-recall-7-speed-dsg-cars|work=Volkswagen Malaysia|publisher=[[Asiaone]]|date=12 May 2013|access-date=12 May 2013|url-status=dead|archive-url=https://web.archive.org/web/20130625031618/http://ride.asiaone.com/news/general/story/vw-malaysia-joins-recall-7-speed-dsg-cars|archive-date=25 June 2013|df=dmy-all}}</ref> ===Australian recall=== 15 October 2019, Australia recall of DSG 7-speed gearboxes. Due to a production fault, over time a crack in the transmissions pressure accumulator can occur. If the pressure accumulator cracks, oil and pressure is lost in the hydraulic system of the gearbox. As a result, the transmission of engine power via the gearbox is interrupted. The experience of this symptom would be comparable to depressing the clutch in a vehicle fitted with a manual transmission. This could increase the likelihood of an accident affecting the occupants of the vehicle and other road users.<ref>[https://www.productsafety.gov.au/recall/volkswagen-group-australia-volkswagen-golf-my2009-2015-jetta-my2009-2015-beetle-my2013-2015-passat-my2010-2015-polo-my2010-2015-caddy-my2011-2015 Volkswagen Group Australia — Volkswagen Golf MY2009-2015, Jetta MY2009-2015, Beetle MY2013-2015, Passat MY2010-2015, Polo MY2010-2015 & Caddy MY2011-2015] 15 October 2019 ''www.productsafety.gov.au'', accessed 29 December 2019</ref>
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