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Allstate
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===Use of Colossus=== Many criticisms leveled against Allstate (and other insurers), including Barardinelli's book, involved the use of a software program called "Colossus" to process claims. In 2010, Allstate paid a $10 million fine to settle a lawsuit brought by 41 states concerning inconsistencies in the manner in which Colossus was used. It also agreed to standardize its use of the software. However, βit is important to note that we found no systemic underpayment of bodily injury claims,β New York Insurance Superintendent James J. Wrynn said in a press release.<ref>{{cite news |last=Islam |first=Faizan |date=October 19, 2010 |title=Allstate Layoffs |location=Buffalo, NY |url=https://ustatesautoinsurance.com/allstate-layoffs/ |access-date=December 8, 2023}}</ref>
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