Editing TriMet (section)

=== Failure rate of MAX ticket vending machines ===
[[File:BrokenWESTVM.jpg|right|thumb|A broken TriMet ticket machine at the Beaverton Transit Center WES platform, old design ]]
An investigation by several local Portland news outlets found that several of the MAX Light Rail ticket machines have extremely high failure rates. Many riders have claimed that they have received a fare evasion citation after boarding the MAX train without a fare after they have attempted to pay for a ticket. The official statement from TriMet is to ride to the next MAX station, de-board the train, pay for a ticket there, and wait for the next train. That response has been deemed unacceptable both by riders and bus/rail operators. TriMet has begun replacing all of its older machines with newer machines and cites a 50% drop in complaints.<ref>{{Cite web |title=Transit Investment Priorities (TIP) FY15 |url=https://trimet.org/tip/ |date=2014 |url-status=dead |archive-url=https://web.archive.org/web/20150105002625/http://trimet.org/tip/ |archive-date=January 5, 2015 |access-date=April 24, 2024 |publisher=TriMet}}</ref>