Editing Direct-shift gearbox (section)

===China===
Since 2009 there have been widespread concerns from Chinese consumers particularly among the online community, who expressed that Volkswagen has failed to respond to complaints about defects in its DSG-equipped vehicles. Typical issues associated with 6-speed DSG include abnormal noise and inability to change gear; while issues associated with 7-speed DSG include abnormal noise, excessive shift shock, abnormal increase in engine [[revolutions per minute|RPM]], flashing gear indicator on the dashboard as well as inability to shift to even-numbered gears.{{citation needed|date=October 2020}} In March 2012 China's quality watchdog the [[General Administration of Quality Supervision, Inspection and Quarantine]] (AQSIQ) said that it had been in contact with Volkswagen (China) and urged the carmaker to probe the issues.<ref>{{cite news|url=http://www.chinadaily.com.cn/bizchina/2012-03/14/content_14835905.htm|title=VW urged to probe DSG defects, recall possible|publisher=[[China Daily]]|access-date=5 April 2012}}</ref><ref>{{cite news|url=http://www.just-auto.com/news/vw-criticised-for-ignoring-dsg-gearbox-customer-complaints_id121552.aspx|title=VW urged to probe DSG defects, recall possible|date=22 March 2012|publisher=just-auto.com|access-date=5 April 2012}}</ref> In a survey held by Gasgoo.com (China) of 2,937 industry experts and insiders, 83% of respondents believed that the carmaker should consider a full vehicle recall.<ref>{{cite news|url=http://autonews.gasgoo.com/commentary/analysis-industry-viewpoints-on-vw-s-chinese-dsg-120317.shtml |publisher=Gasgoo |title=Analysis: Industry viewpoints on VW's Chinese DSG gearbox controversy |access-date=5 April 2012 |url-status=dead |archive-url=https://web.archive.org/web/20160917154531/http://autonews.gasgoo.com/commentary/analysis-industry-viewpoints-on-vw-s-chinese-dsg-120317.shtml |archive-date=17 September 2016 |df=dmy }}</ref> In March 2012 [[Volkswagen Group China]] admitted that there could be an issue in its seven-speed DSG gearboxes that may affect approximately 500,000 vehicles from its various subsidiaries in China.<ref>{{cite news |url=http://autonews.gasgoo.com/china-news/vw-issues-software-upgrade-to-resolve-gearbox-prob-120313.shtml |publisher=Gasgoo |title=VW issues software upgrade to resolve gearbox problems, shies away from recall |access-date=5 April 2012 |url-status=dead |archive-url=https://web.archive.org/web/20120317122550/http://autonews.gasgoo.com/china-news/vw-issues-software-upgrade-to-resolve-gearbox-prob-120313.shtml |archive-date=17 March 2012 |df=dmy }}</ref> A software upgrade has since been offered for the affected vehicles in an attempt to repair the problem.

According to 163.com - one of China's most popular web portals - in March 2012 about a quarter of the complaints about problems found in cars in China's automotive market were made against DSG-equipped vehicles manufactured by Volkswagen.<ref>{{cite news|url=http://auto.163.com/12/0331/15/7TUFFTKV00084P3B_2.html|title=大众DSG投诉居首 3月投诉平台数据分析|publisher=163.com|language=zh|access-date=6 April 2012}}</ref> The top five models that dominate those complaints were:
* [[Volkswagen Magotan]] - 6%
* [[Volkswagen Bora]] - 5.3%
* [[Volkswagen Sagitar]] - 5.3%
* [[Volkswagen Touareg]] - 4.7%
* [[Volkswagen Golf]] - 4%

Would be worth noting that Touareg has never been fitted with a DSG transmission.

On 15 March 2013, [[China Central Television]] aired a program for the [[World Consumer Rights Day]]. The program criticized the issue associated with DSG-equipped vehicles manufactured by Volkswagen. On 17 March 2013 [[Volkswagen Group China]] announced on its official Weibo that it will voluntarily recall vehicles equipped with DSG boxes.<ref>{{cite news|url=http://auto.qq.com/a/20130316/000003.htm|title=315曝光大众汽车DSG问题 大众中国回应|publisher=qq.com|language=zh|access-date=17 March 2013}}</ref> Some sources have estimated the failure rate of DSG-equipped vehicles sold in China to be greater than 20,000 per million sold.{{citation needed|date=March 2013}}