Editing AutoZone (section)

===1980s===
In 1981, Express Parts or VDP was implemented to get the customers hard to find parts by special ordering them through wholesalers. The total stores were 73 in 7 states.

In 1984, the company became the first auto parts retailer to create a quality control program for its parts. Total stores were 194 in 13 states.

In 1985, Doc Crain coined the term WITTDTJR, which stands for "What it takes to do the job right." The total store count is 263 in 14 states. Peter Formanek stepped in as president. He oversaw the auto parts firm's daily operations and worked on growth strategy.<ref name="Autozone Commercial Appeal March 2020"/>

By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. That year, Darren Reltherford, manager of Auto Shack's Memphis, Tennessee store, received the first Extra Miler award, which has since been given to AutoZoners who show their dedication to customer satisfaction by "going the extra mile" for customer service. The Duralast line of alternators and starters was released. The Loan-A-Tool program began allowing customers to borrow specific tools for jobs. The fourth distribution center in Greenville, South Carolina opened. The total number of stores was 339 in 15 states.

[[File:AutoZone store in Murphy, North Carolina.jpg|thumb|AutoZone store in [[Murphy, North Carolina]]]]
In 1986, Auto Shack was sued by Radio Shack for trademark infringement. In 1987 Auto Shack announced plans to change its name to AutoZone. <ref name=fortune/> The first AutoZone store was in [[Enid, Oklahoma]]. That year also, the company introduced WITT-JR, an electronic catalog used to look up parts and keep warranty information. The total number of stores was 459 in 16 states.

In 1989, the company began using a computerized store management system (SMS). The Duralast battery line consisting of Sub-Zero, Desert, and long life was released. The total number of stores was 513 in 17 states.