Editing Foundever (section)

=== Ownership changes ===
By 2005, Sitel had $1 billion in annual revenue.<ref name="journal" /> The majority owner of Sitel Group, [[Onex Corporation]], bought-out shareholders for $450 million in 2007, taking Sitel off NASDAQ and making it a privately-owned company.<ref name="Roumeliotis 2015" /> Sitel was merged with Onex Corporation's subsidiary ClientLogic Corporation.<ref name="reuters20072">{{cite web | last=Sharma  | first= Rakesh | title=Sitel says shareholders vote for merger with ClientLogic | website=U.S. | date=January 12, 2007 | url=https://www.reuters.com/article/us-sitel-takeover-clientlogic-idUSWNAS725020070112 | accessdate=November 6, 2019}}</ref> Onex paid an additional $51 million in 2008 and $60 million in 2014 to buy preferred shares, bringing its ownership of Sitel to 86 percent.<ref name="Roumeliotis 2015" />

France-based Group Acticall, which was founded in 1995 by Laurent Uberti and Olivier Camino,<ref name="Guerrero. 2017">{{cite web | last=Guerrero | first=C.M. | title=French call-center giant making its new home in Miami | website=Miami Herald | date=June 23, 2017 | url=https://www.miamiherald.com/news/business/biz-monday/article157886769.html | access-date=October 24, 2019}}</ref> acquired Sitel in 2015, valuing the company at $850 million.<ref name="ReutersFrance">{{cite web | last=Snyder | first= Brian | title=Acticall, acteur majeur des centres d'appel avec le rachat de Sitel | website=Reuters France | date=September 18, 2015 | url=https://fr.reuters.com/article/businessNews/idFRKCN0RI1X620150918 | archive-url=https://web.archive.org/web/20191218200546/https://fr.reuters.com/article/businessNews/idFRKCN0RI1X620150918 | url-status=dead | archive-date=December 18, 2019 | language=fr | accessdate=October 24, 2019}}</ref>

In June 2021, Sitel acquired a public customer service company [[Sykes Enterprises]] for $2.2 billion.<ref name="sykes">{{cite news|url=https://www.bizjournals.com/southflorida/news/2021/08/31/sykes-2-billion-sale-officially-closes.html|newspaper=South Florida Business Journal|title=Sykes goes private with Miami group's $2.2 billion all-cash deal|first=Lauren|last=Coffey|date=August 31, 2021|accessdate=October 4, 2021}}</ref> In March 2023, Sitel and Sykes fully merged to form Foundever.<ref>{{Cite web |last=Ammachchi |first=Narayan |date=2023-03-09 |title=Sitel Goes for a Rebrand; Changes Name to “Foundever” - Nearshore Americas |url=https://nearshoreamericas.com/sitel-goes-for-a-rebrand-changes-name-to-foundever/ |access-date=2025-03-03 |language=en}}</ref><ref>{{Cite web |last=Fresen |first=Natalie |date=2023-03-07 |title=Sitel Group accelerates global transformation with rebrand to Foundever {{!}} Retail Bulletin |url=https://www.theretailbulletin.com/food-and-drink/sitel-group-accelerates-global-transformation-with-rebrand-to-foundever-07-03-2023/ |access-date=2025-03-03 |website=Retail Bulletin {{!}} Daily UK Retail News |language=en}}</ref>