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Jobcentre Plus
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==Organisation== According to figures obtained by the [[Work and Pensions Select Committee]] during 2005β2006, the number of employees within the organisation amounted to 71,000. The amount of money released by the Department for Work and Pensions to people in work-related benefit amounted to Β£100 million.<ref name=Efficiency>{{cite book|url=https://books.google.com/books?id=TRBP51a7YXEC|title=The Efficiency Savings Programme in Jobcentre Plus: Government Response to the Committee's Second Report of Session 2005β06 (Second Special Report of Session 2005-06)|isbn=0215029259|date=15 June 2006|publisher=House of Commons Work and Pensions Committee|access-date=4 March 2016}}</ref> The 2000 Makinson Report, written by [[John Makinson]], led to the introduction of a team-based incentive scheme, created in order to improve staff efficiency. The scheme takes as a measure of this efficiency for the allocation of bonuses for teams meeting specific targets<ref name="Burgess et al "/> (known as a performance-related pay-system)<ref>David Marsden - [http://eprints.lse.ac.uk/23639/ The Paradox of Performance related pay systems: 'why do we keep on adopting them in the face of evidence that they fail to motivate?'] {{Webarchive|url=https://web.archive.org/web/20120416082209/http://eprints.lse.ac.uk/23639/ |date=16 April 2012 }} originally published in Hood C., Margetts H., ''Paradoxes of modernisation: unintended consequences of public policy reforms'' Oxford university press 2009 {{ISBN|9780199573547}} (The London School of Economics and Political science)</ref> the relative successes in each team of the factors:<ref name="Burgess et al "/> * of a rating by point-system based on criteria of the priority of each person to have been guided back into work (Job entry) * the relative results of assessment of customer Service * the specifics of whether the vacancy was filled at all, and if so, then the time taken for the advertised employment to be met (a measure of the satisfaction of the employer (Employer Outcome) * the delivery of service professionally and with regards to the effectiveness (accuracy) of the entire organisation as a business targets (Business Delivery) * a measure of the cost of levels of error by staff and customers, and of the reduction of fraud by customers.<ref name="Burgess et al ">{{cite web| url = https://docs.google.com/viewer?a=v&q=cache:NvFTntyD7xoJ:www.bristol.ac.uk/cmpo/events/2005/markinson/jobcentre.pdf+&hl=en&gl=uk&pid=bl&srcid=ADGEEShANhWhaqNJjA646SDWGDIiiMYnAnWKI3JUYhf4AVPfisTR8_B4vQqLmaUzk2ZoxD3JA5493FDuNpJHxyNU9ujX0-yfi34QjHMGzOsa9o--0Tm7624y7hSZwzLX89N19PXk1Lnu&sig=AHIEtbQ54iGLm1uXlUD_o-KIwBOsniYyvA| title = Evaluation of the Introduction of the Makinson Incentive Scheme in Jobcentre Plus| author = S.Burgess, C. Propper, M.Ratto, E.Tominey - University of Bristol 2004| access-date = 2012-05-31| archive-date = 26 August 2014| archive-url = https://web.archive.org/web/20140826210625/https://docs.google.com/viewer?a=v&q=cache:NvFTntyD7xoJ:www.bristol.ac.uk/cmpo/events/2005/markinson/jobcentre.pdf+&hl=en&gl=uk&pid=bl&srcid=ADGEEShANhWhaqNJjA646SDWGDIiiMYnAnWKI3JUYhf4AVPfisTR8_B4vQqLmaUzk2ZoxD3JA5493FDuNpJHxyNU9ujX0-yfi34QjHMGzOsa9o--0Tm7624y7hSZwzLX89N19PXk1Lnu&sig=AHIEtbQ54iGLm1uXlUD_o-KIwBOsniYyvA| url-status = dead}}</ref> {{As of|2010}}, Jobcentre Plus had 750 offices and about 78,000 employees.<ref>{{Cite web|date=2010-02-06|title=Are jobcentres still working?|url=http://www.theguardian.com/money/2010/feb/06/are-jobcentres-working|access-date=2021-04-07|website=The Guardian|language=en}}</ref>
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