Editing MBTA accessibility (section)

==Blind and visually impaired==
[[File:BredaRearTruck.jpg|thumb|right|Tactile strip on the edge of a Green Line platform]]
According to MBTA policies, "Customers who use [[service animal]]s are welcome in all MBTA vehicles, stations, and facilities during all hours of operation. Customers must be in control of their service animal at all times. Animals are not permitted in seats."<ref>{{cite web |url=https://www.mbta.com/accessibility/key-policies |title=Key Accessibility Policies
 |publisher=Massachusetts Bay Transportation Authority |access-date=November 28, 2022}}</ref>

Some train stations have yellow detectable warning strips with truncated domes running in a two-foot (60&nbsp;cm) band along the edge of the platforms. Most Red, Orange, and Blue Line stations have these tactile strips; however, many less-used Green Line surface stops and commuter rail stations lack them.

Buses and trains are supposed to have either recorded announcements or driver announcements of station stops, but these announcements are sometimes muffled, inaudible, or omitted by automated systems. In the event that automated systems are not functioning properly, the vehicle driver or conductor is to announce stops over the public address system.<ref>{{cite web |quote=If the train′s stop announcement equipment isn′t working, the train personnel are required to announce the destination of the train. |title=The Customer Experience and Accessibility Features on Heavy Rail Trains and at Heavy Rail Stations (Red, Orange, Blue Lines) |url=http://www.mbta.com/riding_the_t/accessible_services/default.asp?id=17539 |publisher=Massachusetts Bay Transportation Authority |access-date=December 29, 2012}}</ref>