Editing NHS Direct (section)

===Website===
The NHS Direct website had a variety of symptom checkers, based on the same system used on the telephone service and could either give self care advice or direct a user to another NHS service. For more complex queries, the symptom checkers allowed the user to receive a call back from a nurse or to take part in a webchat for further information and help.<ref name=":1">{{Cite news|date=2013-10-24|title=NHS Direct to close down next year|language=en-GB|work=BBC News|url=https://www.bbc.com/news/health-24651402|access-date=2021-10-26}}</ref>

All NHS Direct health advice and information on the website passed through a rigorous clinical check by medical professionals before it was published.<ref name="nhscsp">{{cite web |publisher=NHS Direct |url=http://www.nhsdirect.nhs.uk/article.aspx?SectionId=5&Name=FreedomOfInformationDocuments#policiesandproceduresrelatingtotheconductofbusinessandtheprovisionofnhsdirectservices |title=Clinical Supervision Policy |url-status=dead |archivedate=2009-03-06 |archiveurl=https://web.archive.org/web/20090306075721/http://www.nhsdirect.nhs.uk/article.aspx?SectionId=5&Name=FreedomOfInformationDocuments#policiesandproceduresrelatingtotheconductofbusinessandtheprovisionofnhsdirectservices }}</ref>

Non-urgent health queries could be submitted to the NHS Direct online enquiry service and the website also offered a confidential webchat service for those needing advice about unprotected sex or emergency contraception.