Editing NZ Post (section)

===Mail and courier services===
[[File:New Zealand Post Building (8425774060).jpg|thumb|300px|New Zealand Post headquarters in [[Wellington]].]]
In 1989, New Zealand Post established CourierPost, a nationwide courier company designed to protect the company's parcel business from private competition. In 1991 it purchased [[New_Zealand_Railways_Road_Services|Speedlink Parcels]], formerly run by the [[New_Zealand_Railways_Department|New Zealand Railways]] when it was sold during privatisation. By 1998 CourierPost had become the number one player in the express courier market.<ref>[https://web.archive.org/web/20000517173457/http://www.courierpost.co.nz/profile.htm CourierPost Profile]. Web.archive.org (17 May 2000). Retrieved on 2013-07-16.</ref>

In 1999, New Zealand Post launched a 50:50 joint operation with Blue Star. The new brand – Books and More – combined bookshop operations with the more traditional PostShop services. After acquiring 100% of the company in 2004 (by this stage the other 50% had been owned by [[WH Smith]], owner of [[Whitcoulls]] bookshops) the entire operation was eventually sold to [[Paper Plus]] in 2005 and by 2006 all had been re-branded as Take Note.<ref>[http://www.nzpost.co.nz/Cultures/en-NZ/AboutUs/MediaCentre/MediaArchive/Jan-Jun04/Media+Release+2+February+2004.htm Media release – 2 February 2004]{{dead link|date=July 2013}}</ref><ref>{{cite web|archive-url=https://web.archive.org/web/20091004160939/http://www.paperplus.co.nz/company-info/company-history |url=http://www.paperplus.co.nz/company-info/company-history |archive-date=4 October 2009|title=Company History: Paper Plus Group}}</ref>

In 2002, New Zealand Post, as part of government policy, opened the bank [[Kiwibank|Kiwibank Limited]] in the majority of its PostShop and Books and More (now Take Note) branches. Kiwibank is wholly owned by New Zealand Post through subsidiaries.<ref>{{cite web|url=http://www.business.govt.nz/companies/app/ui/pages/companies/1135352/shareholdings |title=Kiwibank Limited (1135352) Registered |publisher=Companies Office}}</ref>

[[File:New Zealand Post Kiwibank The Palms Shirley 2016.jpg|thumb|New Zealand Post and Kiwibank shop at [[The Palms Shopping Centre|The Palms shopping centre]] in [[Shirley, New Zealand|Shirley]], [[Christchurch]]]]

In 2002, NZ Post bought The ECN Group which is now New Zealand Post's corporate venturing arm. Its purpose is to develop and market technologies and services that may replace or enhance New Zealand Post's traditional services. The ECN Group focuses on B2B messaging, business process management and systems integration, with a presence in New Zealand, Australia and Asia.<ref>{{cite news|url=http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=3002599|title=NZ Post buys ECN|date=5 November 2002|publisher=[[The New Zealand Herald]] }}</ref><ref>[http://www.ecngroup.co.nz/default.asp?pageId=1 ECN Group] {{webarchive |url=https://web.archive.org/web/20120419081443/http://www.ecngroup.co.nz/default.asp?pageId=1 |date=19 April 2012 }}</ref>

New Zealand Post also owned 35% of IT firm [[Datacom Group]] until December 2012.<ref>{{cite web|url=http://www.business.govt.nz/companies/app/ui/pages/companies/132513?backurl=%2Fcompanies%2Fapp%2Fui%2Fpages%2Fcompanies%2Fsearch%3Fmode%3Dstandard%26type%3Dentities%26q%3DDatacom%2520Group|title=Datacom Group Limited|publisher=[[Companies Office of New Zealand]]|date=20 March 2014}}</ref>

New Zealand Post also ran the [[Electoral Enrolment Centre (New Zealand)|Electoral Enrolment Centre]] as a business unit under contract to the Ministry of Justice. Its function was to compile and maintain all [[electoral roll]]s for parliamentary and local government elections.

On 6 July 2010, New Zealand Post registered a 100 percent stake in Localist Limited, a local directory and social media site focusing initially on the Auckland region.<ref>[http://www.business.govt.nz/companies/app/ui/pages/companies/3019483 View All Details]. Business.govt.nz. Retrieved on 16 July 2013.</ref> This holding was sold in 2014 in a management buyout led by the then CEO, Christine Domecq.<ref>{{cite web|url=https://www.nzpost.co.nz/about-us/media-centre/media-release/new-zealand-post-sells-localist|title=New Zealand Post sells Localist|date=2 April 2014|url-status=live|archive-url=https://web.archive.org/web/20140822133018/https://www.nzpost.co.nz/about-us/media-centre/media-release/new-zealand-post-sells-localist|archive-date=22 August 2014}}</ref><ref>{{Cite web|url=https://www.stuff.co.nz/business/industries/9896597/NZ-Post-sells-Localist|title=NZ Post sells Localist|website=[[Stuff (website)|Stuff]] |date=2 April 2014|language=en|access-date=2020-03-26}}</ref>

One of the ways New Zealand Post is trying to make up for lost revenue due to fewer people sending letters is partnering with other companies. The Post on 3 April 2017 announced that it will work with fast food restaurant chain [[KFC]] to have postal drivers deliver KFC's food to customers. The partnership will be piloted in the northern city of [[Tauranga]], then expanded to more locations across New Zealand.<ref>{{cite news |author=Eleanor Ainge Roy |title=Chicken run: New Zealand Post will start delivering KFC to beat mail slump  |url=https://www.theguardian.com/world/2017/apr/04/chicken-run-new-zealand-post-will-start-delivering-kfc-to-beat-mail-slump |work=[[The Guardian]] |location=Dunedin |date=4 April 2017 |access-date=6 April 2017 }}</ref>

On 24 June 2021, New Zealand Post announced a new logo and rebranding to unite their NZ Post, Pace and CourierPost brands into one brand in order to reduce confusion among customers. This rebranding exercise costs NZ$15 million and will take place over a period of three years; focusing on the repainting of courier vans. The company is also spending $170 million to establish new processing centres in [[Auckland]], [[Wellington]], and [[Christchurch]].<ref>{{cite news |title=NZ Post spends $15 million on a new look to unite its courier brands |url=https://www.stuff.co.nz/business/125534833/nz-post-spends-15-million-on-a-new-look-to-unite-its-courier-brands |access-date=25 June 2021 |work=[[Stuff (website)|Stuff]] |date=25 June 2021 |archive-url=https://web.archive.org/web/20210623180542/https://www.stuff.co.nz/business/125534833/nz-post-spends-15-million-on-a-new-look-to-unite-its-courier-brands |archive-date=23 June 2021|url-status=live}}</ref>

In late June 2023, NZ Post chief executive David Walsh announced plans to lay off 750 jobs over the next five years due to declining mail volume. Total annual mail volume had declined from over 1 billion items in 2003 to around 220 million items in 2023.<ref>{{cite news |title=NZ Post to cut 750 jobs as mail volumes fal |url=https://www.1news.co.nz/2023/06/27/nz-post-to-cut-750-jobs-as-mail-volumes-fall/ |access-date=20 July 2023 |work=[[1News]] |publisher=[[TVNZ]] |date=27 June 2023 |archive-url=https://web.archive.org/web/20230627122415/https://www.1news.co.nz/2023/06/27/nz-post-to-cut-750-jobs-as-mail-volumes-fall/ |archive-date=27 June 2023|url-status=live}}</ref> In late March 2024, NZ post confirmed it would proceed with plans to lay off 750 workers over the next five years due to declining mail volume.<ref>{{cite news |title=NZ Post confirms 'significant job losses' amid mail decline |url=https://www.1news.co.nz/2024/03/26/nz-post-confirms-significant-job-losses-amid-mail-decline/ |access-date=27 March 2024 |work=[[1News]] |publisher=[[TVNZ]] |date=26 March 2024|archive-url=https://web.archive.org/web/20240327231534/https://www.1news.co.nz/2024/03/26/nz-post-confirms-significant-job-losses-amid-mail-decline/|archive-date=27 March 2024|url-status=live}}</ref>

In early April 2024, NZ Post confirmed that it would stop delivering newspapers and parcels to rural addresses on Saturdays from 29 June 2024, with the exception of 17 rural delivery runs that would be phased out by June 2025.<ref>{{cite news |last1=Rae |first1=Sally |title=NZ Post cuts Saturday deliveries to rural area |url=https://www.odt.co.nz/business/nz-post-cuts-saturday-deliveries-rural-areas |access-date=11 April 2024 |work=[[Otago Daily Times]] |date=9 April 2024 |archive-url=https://web.archive.org/web/20240409021242/https://www.odt.co.nz/business/nz-post-cuts-saturday-deliveries-rural-areas |archive-date=9 April 2024|url-status=live}}</ref>

In early November 2024, the [[Ministry of Business, Innovation and Employment]] (MBIE) proposed five changes to NZ Post's services including reducing the frequency of mail deliveries in both urban and rural areas; gradually reducing the number of postal outlets from 880 to 400; establishing cluster and community boxes for new addresses; converting existing delivery points to community points at a rate of 5% per year; and reducing the review period from five to three years. The Postal Worker's Union president John Maynard expressed concerns about NZ Post's proposal to stop delivering to individual mail boxes.<ref>{{cite news |title=Individual letterboxes to go? |url=https://www.rnz.co.nz/news/national/532755/individual-letterboxes-to-go |access-date=15 November 2024 |work=[[RNZ]] |date=4 November 2024 |archive-url=https://web.archive.org/web/20241104035739/https://www.rnz.co.nz/news/national/532755/individual-letterboxes-to-go |archive-date=4 November 2024}}</ref>