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Quantitative marketing research
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==Typical general procedure== Simply put, there are five major and important steps involved in the research process: #Defining the problem. #[[Experimental design|Research design]]. #[[Data collection]]. #[[Data analysis]]. #[[Report writing]] & presentation. A brief discussion on these steps is: # Problem audit and problem definition - What is the problem? What are the various aspects of the problem? What information is needed? # Conceptualization and operationalization - How exactly do we define the concepts involved? How do we translate these concepts into observable and measurable behaviours? # [[Hypothesis]] specification - What claim(s) do we want to test? # Research design specification - What type of methodology to use? - examples: questionnaire, survey # [[questionnaire construction|Question specification]] - What questions to ask? In what order? # [[scale (social sciences)|Scale specification]] - How will preferences be rated? # [[sampling (statistics)|Sampling design]] specification - What is the total population? What sample size is necessary for this population? What sampling method to use?- examples: '''Probability Sampling:-''' ([[cluster sampling]], [[stratified sampling]], [[simple random sampling]], [[multistage sampling]], [[systematic sampling]]) & '''[[Nonprobability sampling]]:-''' (Convenience Sampling, Judgement Sampling, Purposive Sampling, Quota Sampling, Snowball Sampling, etc. ) # Data collection - Use mail, telephone, internet, mall intercepts # Codification and re-specification - Make adjustments to the raw data so it is compatible with statistical techniques and with the objectives of the research - examples: assigning numbers, consistency checks, substitutions, deletions, weighting, dummy variables, scale transformations, scale standardization # Statistical analysis - Perform various descriptive and inferential techniques (see below) on the raw data. Make inferences from the sample to the whole population. Test the results for statistical significance. # Interpret and integrate findings - What do the results mean? What conclusions can be drawn? How do these findings relate to similar research? # Write the research report - Report usually has headings such as: 1) executive summary; 2) objectives; 3) methodology; 4) main findings; 5) detailed charts and diagrams. Present the report to the client in a 10-minute presentation. Be prepared for questions. The design step may involve a pilot study in order to discover any hidden issues. The codification and analysis steps are typically performed by computer, using [[List of statistical packages|statistical software]]. The data collection steps, can in some instances be automated, but often require significant manpower to undertake. Interpretation is a skill mastered only by experience.
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