Editing Web usability (section)

==Considerations==

=== Accessibility ===
{{See also|Universal design}}

To attain universal usability for web-based services, designers and developers should take technology variety, user diversity and gaps in user knowledge into consideration.<ref>{{cite journal |last1=Shneiderman |first1=Ben |date=2000 |title=Universal Usability |journal=Commun. ACM |volume=43 |issue=5 |pages=84–91 |doi=10.1145/332833.332843 |issn=0001-0782 |s2cid=8937545|doi-access=free }}</ref> Web usability improvements may include providing a strong contrast mode for people with [[Color blindness|color vision deficiency]].

===Language===

[[Multilingualism|Multilingual]] websites should offer the same experience to the users.<ref>{{cite journal |last1=Cyr |first1=Dianne |last2=Trevor-Smith |first2=Haizley |date=2004 |title=Localization of Web design: An empirical comparison of German, Japanese, and United States Web site characteristics |journal=Journal of the American Society for Information Science and Technology |volume=55 |issue=13 |pages=1199–1208 |doi=10.1002/asi.20075}}</ref> [[User interface|UI]] Alterations because the language and characters used should still provide the different components of usability.<ref>{{cite web |last1=Nielsen |first1=Jacob |title=International Usability: Big Stuff the Same, Details Differ |url=https://www.nngroup.com/articles/international-usability-details-differ |website=nngroup.com}}</ref>

===Mobile usability===
With many different [[Mobile device|mobile devices]], it is crucial to consider how the users accomplish their task on a small screen. Web usability components should be appropriate for the mobile device. The users should be awarded with a similar level of satisfaction and accomplishment as if they had used a [[Desktop computer|desktop]] or [[laptop]].<ref>{{cite book |last1=Nielsen |first1=Jakob |url=http://www.peachpit.com/store/mobile-usabitlity-9780321884480 |title=Mobile Usability |last2=Budiu |first2=Raluca |publisher=Peachpit |access-date=13 December 2017}}</ref><ref>{{Cite web |title=Mobile Usability |url=https://www.nngroup.com/books/mobile-usability/ |access-date=2023-05-13 |website=Nielsen Norman Group}}</ref>

According to a survey conducted by [[Google]], users want mobile-friendly websites, especially for research. They found that mobile users value short load times, big buttons and readable text, and simple input boxes. Moreover, if a website is mobile friendly, the users are more likely to return, but they will abandon the website if it is not. Google found that the three most sought-after pieces of information for mobile users are locations, opening hours and contact information.<ref>{{cite web |title=What Users Want Most From Mobile Sites Today (Survey) |url=https://think.storage.googleapis.com/docs/au-what-mobile-users-want.pdf |access-date=2019-06-09 }}</ref> Google has also created an online tool called "mobile friendly test" on the [[Google Search Console|Google search console]] which allows to check mobile-friendliness of a website.<ref>{{Cite web |title=Mobile-Friendly Test - Google Search Console |url=https://search.google.com/test/mobile-friendly |access-date=2023-05-13 |website=search.google.com}}</ref>