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Market segmentation
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=== Data sources used for segmentation === Marketers use a variety of data sources for segmentation studies and market profiling. Typical sources of information include:<ref>{{cite web|work=U.S. Small Business Administration |url= https://www.sba.gov/blogs/conducting-market-research-here-are-5-official-sources-free-data-can-help |date=10 September 2014 |first=Caron |last=Beesley |title=Conducting Market Research? Here are 5 Official Sources of Free Data That Can Help |archive-url= https://web.archive.org/web/20141113211626/http://www.sba.gov/blogs/conducting-market-research-here-are-5-official-sources-free-data-can-help |archive-date=13 November 2014 |access-date=3 June 2022}}</ref><ref>{{cite web|last=Marr |first=Bernard |title=Big Data: 33 Brilliant and Ad Free Data Sources for 2016 |work=Forbes |date=12 February 2016 |url= https://www.forbes.com/sites/bernardmarr/2016/02/12/big-data-35-brilliant-and-free-data-sources-for-2016 |accessdate=3 June 2022}}</ref> ==== Internal sources ==== * Customer transaction records e.g. sale value per transaction, purchase frequency * Patron membership records e.g. active members, lapsed members, length of membership * Customer relationship management (CRM) databases * In-house surveys * Customer self-completed questionnaires or feedback forms ==== External sources ==== * Commissioned research (where the business commissions a research study and maintains exclusive rights to the data; typically the most expensive means of data collection) * Data-mining techniques * Census data (population and business census) * Observed purchase behaviours * Government agencies and departments * Government statistics and surveys (e.g. studies by departments of trade, industry, technology, etc.) * Omnibus surveys (a standard, regular survey with a basic set of questions about demographics and lifestyles where an individual can add specific sets of questions about product preference or usage; generally lower cost than commissioned survey methods) * Professional/Industry associations/Employer associations * Proprietary surveys or tracking studies (also known as ''syndicated research''; studies carried out by market research companies where businesses can purchase the right to access part of the data set) * Proprietary databases/software<ref>Wedel, M. and Wagner, A., ''Market Segmentation: Conceptual and Methodological Foundations,'' Kluwer Academic Publishers, 1998, See Chapter 14</ref>
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